How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%87+6.2Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREDistinctive Cleaning & Restoration
Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 5.0★ from 354 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Distinctive Cleaning & Restoration for 8 kinds of job.
Distinctive Cleaning & Restoration for general carpet cleaning
Clear ✕All 73 Google reviews tagged “General carpet cleaning” · showing 40
The owners of Distinctive Cleaning helped me out with a spill on a white sofa. They took care of it as soon as I dropped it off and it looked brand new ! They were so easy to work with and very friendly. They answered my calls and texts right away, gave clear instructions and took care of me quicker than I…
Alan went above and beyond. Our house smelled wonderful after a thorough cleaning. A+ Highly Recommended
Excellent service, great results!
Giving yet another 5 star review for Distinctive Cleaning. They just finished cleaning our wool area rugs at their facility and I can't believe how much better they look! I recommend them to all my clients and friends.
Highly recommend! Fairfield Galleries recommended Distinctive Cleaning for upholstery cleaning- had a sectional cleaned and it looks amazing. Alan also cleaned an area of carpet in front of the sectional that was dirtier than the rest of the carpet, that did not come clean when cleaned by another company about a…
Distinctive did a great job. They were thorough and professional Would recommend them.
very professional! Alan did a great job. Carpet looked so good I didn't want to walk on it! Will call when needed again in future.
We would highly recommend this carpet cleaning business. They were on time with schedule & very particular with the cleaning process. We have used this business twice.
Third time using Distinctive Cleaning. Another outstanding job of carpet cleaning again! Previously my carpet had become matted and old looking. They were able to restore it.
Excellent work and a complete professional standard on cleaning the carpets for Science Central. We really appreciated all the hard work in getting us in shape! Definitely will hire again!
I would highly recommend Distinctive Cleaning & Restoration. We have used them for our business and our residence. The level of professionalism and attention to detail will keep me a repeat customer.
This was simply an EXCELLENT experience. I was blown away with their knowledge and care. They were very respectful of me and my home and made the carpets look brand new! I couldn’t believe how beautiful they came out. I would definitely recommend and will use them again myself!
Wonderful service. Perfect results. Best in the city for value and professionalism
Thank you Distinctive for keeping our office looking professional. The carpet was beginning to look noticeably dirty from walking in and out of our warehouse into our carpeted office spaces. From our previous experiences with Distinctive we knew they would do a great job, but they also made our appointment so easy…
They did a remarkable job on my carpet, area rug and upholstery. They took their time and made sure everything was perfect.. After seeing the job distinctive did for me, I can't imagine ever using one of those national chains again. Great job!
Distinctive Cleaning was a pleasure and easy to work with, great communications from the time of the quote until the job was completed. I would highly recommend for any cleaning and they will be the first that we call in the future.
Awesome customer service, communication, and value. Glad I came across a nice small business to support!
Very professional and there work is outstanding, only carpet cleaning service we’ll use from now and on.
Very impressed with Distinctive Cleaning! We used them when our basement flooded earlier this year and were very pleased. We had them come back again to clean our upstairs carpet this time around. Couldn’t be happier. We will continue to use Distinctive for future carpet cleanings. Thank you very much for your hard work!
This is the second time I have used Distinctive Cleaning and they are hands down the best carpet cleaning company you will find in Fort Wayne. They take extreme care to protect your home, are courteous, reliable and VERY knowledgeable. Alan has cleaned my furniture, carpet and wool rugs with superior results. I…
Distictive Cleaner's owner personally did our carpets, some of which are very old (15+ years, maybe 20) and very very used. All the carpeting looks brand new now. It was truly amazing. My teenage daughter gets all manner of things on her carpet and it was very spotted with gummy spots and inky spots and who knows…
Highly recommend. Very satisfied with over all experience regarding customer service and end result of how clean my carpet turned out.
Best cleanig service we have used! Top qualkty!!
Went above and beyond to clean & dry before home showings.
Distinctive Cleaning & Restoration were not only professional in their service, they also were personable, making sure I was happy with their service. Which was superlative.
Alan and his team are true masters of carpet cleaning! Distinctive's ability to freshen up a space is highly professional and never disappoints. Without fail, they communicate clearly, swiftly and respectfully. We consider them part of our branding team since they help us ensure a clean and well-maintained…
Enjoyed their professionalism and service. They were open with procedures and cost. 💯 would recommend!
I recently had my carpets cleaned by Alan and I was super impressed. Alan and Audrey are professional, reliable, and great at what they do. My carpets looked and smelled amazing and the whole process was easy. The attention to detail is fantastic. No need to read any other reviews - just call Distinctive Cleaning &…
Audrey and Alan, we cannot thank you enough!! You are amazing! You came and saved the day! I was so stressed and so discouraged after placing 15 calls and yet I persevered. Talking to Audrey, I immediately felt a sense of relief because I knew you would be here as soon as you could - and you came the same day. The…
If I could give 10 stars, I would, and I wish I would've taken before and after photos. Regardless, our carpets look like new, the dirty edges where the carpet meets the walls are clean, ground-in dirt is gone. I can't say enough! Thanks for a job well done!
Our new carpet on our stairs were immediately dirtied by our two dogs but Distinctive Cleaning came to the rescue and made them look new again! Highly recommend this company!
Very impressed with our carpets. Above and beyond great service. Audrey got back with me to schedule an appt and gave me step by step process of how their visit would go. Alan did a fantastic job. He was very thorough and made sure the job was well done. He even got the orange spots from a spilled drink out of…
Extremely professional, excellent quality -- will definitely use again and I highly recommend!
Our 24 year old carpet looks like new. This saved us from replacing our carpet. I highly recommend this company. Alan worked on our carpet until he had it looking great. We didn’t think it would ever look this good again.
Alan and Audrey are great to work with. Alan does very thorough, professional cleaning of my carpet, rugs, and off-white sofa. I highly recommend their service!
Excellent experience. Have used them once before. Very thorough and professional. Will use again in future.
I cannot say enough good things about the Distinctive Cleaning and Restoration team. We have used them for our personal house as well as our office space and honestly every time I wonder why I waited so long for them to come out. They are responsive, professional, and quit honestly just spectacular at what they…
They deserve the 5 star rating. I was very impressed with Allen and Audrey, their professionalism, quality of work and affordable pricing. Will recommend Distinctive to all my friends.
We always choose Distinctive Cleaning when it’s time to clean our carpets at Copper Spoon. They are very professional and do a great job every time! Couldn’t be happier with their work and will continue to use them moving forward.
I have a home with approximately 650 ft.² of white carpet. There were a number of stains on the carpet that it accumulated over several years. Alan worked approximately 2 1/2 hours on the carpet and it turned out absolutely amazing it looked brand new. I would recommend Distinctive Cleaning &Restoration to anyone…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 73 | $183–$327 |
| Carpet steam cleaning | 62 | $158–$327 |
| Upholstery cleaning | 41 | $170–$348 |
| Area rug cleaning | 39 | $158–$460 |
| Carpet cleaning | 38 | $139–$272 |
| Pet stain & odor removal | 29 | — |
| Flooring | 19 | — |
| Water damage-related cleanup & repair | 12 | — |
