How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%87+6.2Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREDistinctive Cleaning & Restoration
Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 5.0★ from 354 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Distinctive Cleaning & Restoration for 8 kinds of job.
Distinctive Cleaning & Restoration for upholstery cleaning
Clear ✕All 41 Google reviews tagged “Upholstery cleaning” · showing 20
The owners of Distinctive Cleaning helped me out with a spill on a white sofa. They took care of it as soon as I dropped it off and it looked brand new ! They were so easy to work with and very friendly. They answered my calls and texts right away, gave clear instructions and took care of me quicker than I…
As always, we are very satisfied with the excellent job Alan and Josh did with cleaning our carpets and recliner. The carpets dried quickly because extra time is taken to extract as much water as possible. Distinctive Cleaning is a locally owned company and the best at what they do. If you want top quality…
Absolutely superior experience when it comes to cleaning services. On time, walked in with shoe covers, polite and thorough on the process before and after. Not to mention our couches look BRAND NEW and we tried everything before they came. They may be priced higher than other companies but I wouldn’t use anyone…
Repeat customer here! Highly recommend for treating pet urine stains and odors. Our basement carpet and couch had a lot of cat urine stains and smelled terrible - Distinctive Cleaning saved our carpet and our couch! So thankful! Highly recommend. They may not be the cheapest company out there - but you get what…
Distinctive Cleaning was professional and prompt. Great communication. And they got out stains that I didn't think could be removed. I'll definitely use them in the future.
Giving yet another 5 star review for Distinctive Cleaning. They just finished cleaning our wool area rugs at their facility and I can't believe how much better they look! I recommend them to all my clients and friends.
We had our large sectional cleaned and Distinctive Cleaning & Restoration did a phenomenal job. We've had our couch professionally cleaned by a few others and were left disappointed. Distinctive took great care to really make our couch looks great. They went above and beyond. 100% recommend.
I brought my ottoman here after being referred by Ruhl’s furniture due to a hiccup in my warranty. Originally I thought I’d drop it off and come back at a later time to pick it up. They ended up cleaning it all on the spot and sent me back home with a bright, stain free ottoman! It looks brand new. I couldn’t be…
Alan & Josh cleaned my sectional and did a fabulous job. Very happy with their service and will have them clean for me again. Give them a call.
Alan & crew did an excellent job cleaning my carpet. It looked brand new when he was finished. Carpet was dry by end of the evening
Very professional. I will use Distinctive again and have already referred my friends.
Personable, thorough, and perfectly cleaned ceramic tile, area rug, and furniture. Highly recommend.
Deb and I are very pleased with the recently completed carpet and upholstery cleaning at our home. Thank you Alan, Audrey and Josh for a job well done. It is clear to see why Distinctive Cleaning has such an excellent reputation. It is well earned.
Highly recommend! Fairfield Galleries recommended Distinctive Cleaning for upholstery cleaning- had a sectional cleaned and it looks amazing. Alan also cleaned an area of carpet in front of the sectional that was dirtier than the rest of the carpet, that did not come clean when cleaned by another company about a…
Distinctive did a great job. They were thorough and professional Would recommend them.
We would highly recommend this carpet cleaning business. They were on time with schedule & very particular with the cleaning process. We have used this business twice.
We have had the best experience with Distinctive Cleaning! Alan has worked magic on my upholstery that had stains on it, old stains in carpet, pet stains, you name it. Audrey is great at getting back to me immediately, and even if they are busy, they work hard to fit me in. I will continue to use Distinctive…
This was simply an EXCELLENT experience. I was blown away with their knowledge and care. They were very respectful of me and my home and made the carpets look brand new! I couldn’t believe how beautiful they came out. I would definitely recommend and will use them again myself!
Our dog had tracked in mud and dirt all winter and spring due to yard renovations and it was evident where she liked to spend her time! Our carpets and sofas look brand new now. The service was excellent!
They did an incredible job cleaning our couch! Looks good, smells good, and was completed in a timely manner. Would definitely recommend!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 73 | $183–$327 |
| Carpet steam cleaning | 62 | $158–$327 |
| Upholstery cleaning | 41 | $170–$348 |
| Area rug cleaning | 39 | $158–$460 |
| Carpet cleaning | 38 | $139–$272 |
| Pet stain & odor removal | 29 | — |
| Flooring | 19 | — |
| Water damage-related cleanup & repair | 12 | — |
