How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%87+6.2Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREDistinctive Cleaning & Restoration
Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 5.0★ from 354 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Distinctive Cleaning & Restoration for 8 kinds of job.
Distinctive Cleaning & Restoration for upholstery cleaning
Clear ✕All 41 Google reviews tagged “Upholstery cleaning” · showing 40
The owners of Distinctive Cleaning helped me out with a spill on a white sofa. They took care of it as soon as I dropped it off and it looked brand new ! They were so easy to work with and very friendly. They answered my calls and texts right away, gave clear instructions and took care of me quicker than I…
As always, we are very satisfied with the excellent job Alan and Josh did with cleaning our carpets and recliner. The carpets dried quickly because extra time is taken to extract as much water as possible. Distinctive Cleaning is a locally owned company and the best at what they do. If you want top quality…
Absolutely superior experience when it comes to cleaning services. On time, walked in with shoe covers, polite and thorough on the process before and after. Not to mention our couches look BRAND NEW and we tried everything before they came. They may be priced higher than other companies but I wouldn’t use anyone…
Repeat customer here! Highly recommend for treating pet urine stains and odors. Our basement carpet and couch had a lot of cat urine stains and smelled terrible - Distinctive Cleaning saved our carpet and our couch! So thankful! Highly recommend. They may not be the cheapest company out there - but you get what…
Distinctive Cleaning was professional and prompt. Great communication. And they got out stains that I didn't think could be removed. I'll definitely use them in the future.
Giving yet another 5 star review for Distinctive Cleaning. They just finished cleaning our wool area rugs at their facility and I can't believe how much better they look! I recommend them to all my clients and friends.
We had our large sectional cleaned and Distinctive Cleaning & Restoration did a phenomenal job. We've had our couch professionally cleaned by a few others and were left disappointed. Distinctive took great care to really make our couch looks great. They went above and beyond. 100% recommend.
I brought my ottoman here after being referred by Ruhl’s furniture due to a hiccup in my warranty. Originally I thought I’d drop it off and come back at a later time to pick it up. They ended up cleaning it all on the spot and sent me back home with a bright, stain free ottoman! It looks brand new. I couldn’t be…
Alan & Josh cleaned my sectional and did a fabulous job. Very happy with their service and will have them clean for me again. Give them a call.
Alan & crew did an excellent job cleaning my carpet. It looked brand new when he was finished. Carpet was dry by end of the evening
Very professional. I will use Distinctive again and have already referred my friends.
Personable, thorough, and perfectly cleaned ceramic tile, area rug, and furniture. Highly recommend.
Deb and I are very pleased with the recently completed carpet and upholstery cleaning at our home. Thank you Alan, Audrey and Josh for a job well done. It is clear to see why Distinctive Cleaning has such an excellent reputation. It is well earned.
Highly recommend! Fairfield Galleries recommended Distinctive Cleaning for upholstery cleaning- had a sectional cleaned and it looks amazing. Alan also cleaned an area of carpet in front of the sectional that was dirtier than the rest of the carpet, that did not come clean when cleaned by another company about a…
Distinctive did a great job. They were thorough and professional Would recommend them.
We would highly recommend this carpet cleaning business. They were on time with schedule & very particular with the cleaning process. We have used this business twice.
We have had the best experience with Distinctive Cleaning! Alan has worked magic on my upholstery that had stains on it, old stains in carpet, pet stains, you name it. Audrey is great at getting back to me immediately, and even if they are busy, they work hard to fit me in. I will continue to use Distinctive…
This was simply an EXCELLENT experience. I was blown away with their knowledge and care. They were very respectful of me and my home and made the carpets look brand new! I couldn’t believe how beautiful they came out. I would definitely recommend and will use them again myself!
Our dog had tracked in mud and dirt all winter and spring due to yard renovations and it was evident where she liked to spend her time! Our carpets and sofas look brand new now. The service was excellent!
They did an incredible job cleaning our couch! Looks good, smells good, and was completed in a timely manner. Would definitely recommend!
They did a remarkable job on my carpet, area rug and upholstery. They took their time and made sure everything was perfect.. After seeing the job distinctive did for me, I can't imagine ever using one of those national chains again. Great job!
The quality of work is top notch. Very professional. Will absolutely use them again. Highly recommended.
This is the second time I have used Distinctive Cleaning and they are hands down the best carpet cleaning company you will find in Fort Wayne. They take extreme care to protect your home, are courteous, reliable and VERY knowledgeable. Alan has cleaned my furniture, carpet and wool rugs with superior results. I…
Extremely thorough, professional, and personable! We will definately use them again!
I made an investment and purchased my couches from Ethan Allen almost 10 years ago. I discovered in that time that our couches can't be cleaned conventionally. Our couches were looking very rough with dark stains and light marks all over the cushions after trying to remove different spots over time. Distinctive…
Alan and Audrey are great to work with. Alan does very thorough, professional cleaning of my carpet, rugs, and off-white sofa. I highly recommend their service!
Great business to work with! Texting to schedule the appointment was a breeze. We were very pleased with the quality of cleaning they performed. Highly recommend them!
These two are a great team! They cleaned my son’s bedroom carpet and our sectional. The carpet cleaned up great and I don’t see the pet stains anymore! Also, after cleaning the couch not only does it look great, but the cushions feel springy and renewed. Thank you both for the wonderful work you did at our home!
Thank you Allen & Audrey for getting us in so quick! We recommend you to everyone and we will be repeat customers ourselves. Great customer service and professionalism, you guys are the best!
They did a super job cleaning out tile, carpet snd futon.
Professional job well done. Alan was here several hours to clean my couch and rug, very thorough. I’ve had my couch cleaned before with a different company and they were in and out within 30 minutes. The couch was left with spots still visible. This time around I was very happy with the results! Easy to communicate with, honest, and would use again.
Feels great to come home to freshly cleaned carpets! I have used other local companies for carpet cleaning in the past but they don't hold a candle to Distinctive Cleaning & Restoration. They do quality work and spend 3 times as long cleaning your carpets as the other companies do. LOVE the solution they are able…
A+ service & pricing ! Was told a week got our item back in less than 2 days! Well done
WOW! Cannot say enough about how fantastic they were!! Distinctive Cleaning removed black crayon from an ivory sofa and red dye from another light colored sofa. Yes, a three year old boy lives at our house! Audrey was polite, professional and helpful. While they were confident they could safely repair our cushions,…
Great service! I could not be happier with the job Distinctive Carpet Cleaning did for us. I had been doing our own “carpet cleaning” myself over the last few years, if you want to call it that. DIY is for somethings, but not this. It felt so good to have it professionally done. I think Alan and Audrey are driven to…
You can trust Distinctive, they are honest and timely. They have the experience and professionalism to get the job done.
I HIGHLY RECOMMEND THEM! I can’t say enough positive things about working with Distinctive Cleaning & Restoration! They have done Carpet Cleaning, Rug Cleaning, Water Extraction and Upholstery Cleaning in our home. *Alan & Audrey are very Professional, and Knowledgeable about their profession. I’m someone who has…
I have been in the flooring industry for 15+ years. I have been around and used many different cleaning companies. Distinctive is by far the most thorough, courteous, and professional company I have ever used. They protected our wood floors, doors, and trim. Carpets and upholstery look new again! Fantastic experience!
HIGHLY recommend. Please, support local small business. You generally get great service when the owner/operator is at the forefront and Alan did not disappoint. Professional and went above and beyond service. I feel like I have new couches and my area rugs are fresh and clean again! Don’t call chain franchise cleaners- call Distinctive!
I bought a used car whose interior carpet was in pretty rough shape. I do not believe the carpets had EVER been cleaned in this 13 year old car. I immediately called Alan & Audrey at Distinctive for help!! They fit me into their schedule the next day and made my carpet look like new!! They are so easy to work with…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 73 | $183–$327 |
| Carpet steam cleaning | 62 | $158–$327 |
| Upholstery cleaning | 41 | $170–$348 |
| Area rug cleaning | 39 | $158–$460 |
| Carpet cleaning | 38 | $139–$272 |
| Pet stain & odor removal | 29 | — |
| Flooring | 19 | — |
| Water damage-related cleanup & repair | 12 | — |