How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%25+1.8Craft & service penalty99−0.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREDM Auto Services, Inc.
Somerville, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.9★ from 94 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired DM Auto Services, Inc. for 8 kinds of job.
DM Auto Services, Inc. for general repairs & maintenance
Clear ✕All 9 Google reviews tagged “General repairs & maintenance”
Great experience, a great mechanic! All work was performed quickly and to my satisfaction. Can’t beat the price compared to a dealership. I trust this shop 100% with my car.
I've taken my S2000 here probably 5 times over the last few years. DM consistently gets to working on my car the same day I bring it in, even when I haven't called ahead to check availability. The lead guy is friendly and knowledgeable, and he's a good communicator. He's fine calling or texting to answer questions…
I’ve been a repeat customer. They are professional, efficient, and honor their repairs. I would highly recommend. Five Stars✅
Nice staff, quick turnaround, no pushing unnecessary repairs. Everything you want in a mechanic. I’ll continue taking my car here as long as I live in Somerville - and perhaps even after
I went to DM after reading all the 5 star reviews. I needed a new mechanic because another mechanic had informed me that I would need to pay $2500 to fix my wife's car. The other mechanic informed me that I needed a new catalytic converter to fix the check engine light and noise my car was making. Long story…
Thanks all. Very polite and friendly service. I’ve been in twice and I’ve sent other people. Always great work and reasonable prices.
I've brought my vehicle in twice. Both times they were outstanding- did great solid work and for a very reasonable price. In one case I left the car with them after an electrical problem left the car dead. They found a loose battery terminal connection, and fixed the problem at no charge. I'm sure it was an easy…
Brought my car in yesterday afternoon, received a call shortly after explaining what I needed done. Got a call this morning that my car was ready. Went above and beyond my expectations. Feels like I am driving a brand new car..quality, affordable, and excellent customer service. Will be back for all my car needs.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 9 | — |
| Oil change | 5 | — |
| Auto engine diagnostic | 5 | — |
| Brakes | 4 | — |
| Engine repair | 4 | — |
| Tires | 2 | — |
| A/C installation & repair | 2 | — |
| Battery | 2 | — |
