Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
DMC Roadside Service and Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

DMC Roadside Service and Auto Repair

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 98 auto glass repair · 5.0★ from 103 Google reviews

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Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DMC Roadside Service and Auto Repair is better than 99% of auto glass repair.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DMC Roadside Service and Auto Repair is better than 98% of auto glass repair.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.DMC Roadside Service and Auto Repair is better than 99% of auto glass repair.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DMC Roadside Service and Auto Repair is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DMC Roadside Service and Auto Repair is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.DMC Roadside Service and Auto Repair is better than —% of auto glass repair.–
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Reviews for your job

Customers hired DMC Roadside Service and Auto Repair for 8 kinds of job.

DMC Roadside Service and Auto Repair for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 9

All 10 Google reviews tagged “Oil change”

Lacora4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Dave was SUPER NICE and POLITE! very reasonable. Thank you again. Definitely is the best mechanic hands down!!!

BrakesOil changeTire rotations
AsiaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

David did an awesome job with explaining to me what was wrong with my vehicle and made me feel confident that I made the right choice. He was very knowledgeable about my car this made me feel comfortable with him. I'm excited that I've now found my new mechanic :)

General repairs & maintenanceAuto engine diagnosticOil change
Scorpion6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The team here at DMC roadside service are phenomenal mechanics.

TiresElectricalAuto exhaust system replacement
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My car was giving me hell I took it to Dmc and was completely satisfied at the end Dave found the problem with my car and fixed it no more problems with the car these guys here are very knowledgeable and don’t cut corners philly best mechanic shop plus they have reasonable pricing

Auto battery replacementAuto exhaust system repairBattery
ShawnLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I usually don't do these, but if searching why not help someone out. If you need services done to your vehicle this is the place! Dave is reliable, informative, and affordable! I've used him on my cars several times, and will continue to do so!

Auto brake repairAuto brake replacementElectrical
Evan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been to many of shops for repair work, many of which I just felt ripped off and not welcomed. I went out on a limb and found Dave at DMC off a google review just like this one. I dropped off my car for a state inspection, oil change, and tire rotation, not only did I feel very welcomed, but his prices were fair…

Auto emissions testingOil changeSteering & suspension replacement
Samantha8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would highly recommend DMC automotive repair shop to anyone. Well run operation and priced fairly. They give you an honest evaluation and don’t try to up sell you. If you need your car repaired and you don’t want to be taken advantage of at the dealer, this is the place! Dave is very knowledgeable and thoroughly…

Auto maintenanceAuto engine diagnosticEngine repair
Carlito5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great family business. Dave could not have been more responsive and the service was well done and very quick. This will be my go to for all my car needs!

BatteryOil change
Shonda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience at DMC was excellent, Dave was knowledgeable, patient and took his time to explain things I can understand , typically mechanic try to take advantage of women or over charge them for services . Dave gave detail explanations of everything and each individual cost. I felt he was fair and he wasn’t trying…

General repairs & maintenanceOil change
JoelLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rating only, no written review.

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 40%Overpriced 0%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance17—
Vehicle Inspection10—
Oil change10—
Tires8—
Brakes7—
Auto engine diagnostic7—
Auto emissions testing7—
Auto maintenance7—

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