Hair salon · Takoma Park, MD · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%9+0.6Craft & service penalty97−0.3Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#43 of 57 wedding hair stylistsiPosition by Experts Score among all companies we track in this category. · better than 25%
4.8★★★★★613 Google reviews · 24 photos
95%five-star reviews
4.81★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
$176typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate DMZ Hair Salon 4.8/5 based on 613 reviews, frequently citing affordable pricing, quick service, and friendly staff who handle sew-ins and silk presses efficiently. Customers often note that stylists communicate well and accommodate walk-ins or last-minute appointments. However, low-star reviews describe significant wait times, being passed between multiple stylists, and dissatisfaction with final results or hair product quality.
Google rating: 4.8 out of 5 from 613 reviews (95% five-star).
Reviews on this page: 613 Google reviews (503 with written comments, 30 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: October 25, 2026.
Service: Wedding Hair Stylist serving Takoma Park, Maryland.
Data from Google, last updated October 28, 2026.
Score profile vs other wedding hair stylists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
DMZ HAIR SALONWedding Hair Stylists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DMZ HAIR SALON: 82/100 on this factor. Category median: 89.A
82
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DMZ HAIR SALON: 73/100 on this factor. Category median: 85.B
73
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.DMZ HAIR SALON: 97/100 on this factor. Category median: 99.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DMZ HAIR SALON: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DMZ HAIR SALON: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.DMZ HAIR SALON: 9/100 on this factor. Category median: 48.F
9
Bar = this company · dark tick = category median.
Star ratings
613 Google reviews we collected
4.8of 5
5 stars58495%
4 stars51%
3 stars30%
2 stars30%
1 star183%
Praise vs complaints
Phrases our text analysis found in 503 written reviews
97%praise
Praise58697%
Complaints193%
Price
What customers reported paying
$176+52% vs typical wedding hair stylists
Middle half of what 213 customers paid ($148–$194) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude17629%
Quality & results16828%
Would recommend10017%
Speed & response9916%
Price & value437%
Honesty & trust112%
Communication81%
What customers talk about
We read 503 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Amazing service and they got me in immediately, were very professional and quick.”
“it’s also just incredibly unprofessional, barely any place for customers to sit, employees cursing and complaining out loud, talking about each other.”
“Liyu did a great job with my hair, very quick and cute!”
“Unfortunately, I would not recommend the hair because of the poor quality and strong smell.”
“Everyone at the shop is so sweet would highly recommend them and will be back soon.”
“I would not recommend this salon to anyone with Type 4 natural hair that cares about the health of their hair.”
“I was immediately greeted when I walked in and the stylist, Senu, started on my hair.”
“It is affordable for even me (a broke college student) and they did their BIG one.”
“feel like I was overcharged most definitely can be a loyal customer but not to greed been here a few times was ok but not exactly what I wanted when…”
“I had such an amazing experience at DMZ Hair Salon and I genuinely cannot say enough good things about my service.”
“They were so genteel every step of the way and made sure they communicated.”
People customers mention
Mary81 reviews
Liyu24 reviews
Ruth7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired DMZ HAIR SALON for 8 kinds of job. Pick one to see what they paid and said.
GGaylen5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Senu did a great job on my sew in. She was speedy and I got exactly what I asked for. I will be back 💖✨💖
Paid $180–200HairstylingHair extensions
JJaidyn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
I LOVE my sew in. It is affordable for even me (a broke college student) and they did their BIG one. Thank you so my DMZ hair salonnn!
Paid $180–200
IIndia5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I visited this salon for the first time today after finding it on IG and it was great. I was able to make an appointment two days in advance. The customer service was great. I was immediately greeted when I walked in and the stylist, Senu, started on my hair. I got a sew in install and it turned out so good. I will…
Paid $160–180Hair extensions
DDai6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
First time at DMZ salon and Liyu did a great job with my hair!!! I got a sew in and she blended my leave out with the bundles perfectly. 10/10 would recommend Liyu!
Paid $180–200
KKaiya1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Def the best sew in I’ve had in a long time, they will be seeing me again. Go see my girl Liyu!!!
Paid $160–180Hair extensions
EEmmanuella2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Liy did an amazing job on my hair! I got a sew-in and she was able to add layers and sew in 4 bundles. She really took her time and it was a great price for the service.
Amazing service and they got me in immediately, were very professional and quick.
I’ve been back again and Senu got me all the way together, I got a sew-in with closure and she did so amazing! I love the results! So beautiful!
Services: Hair extensions
Atmosphere: Relaxing
Maintenance: Well-kept
G
Gaylen Remley5 reviewsiTotal number of Google reviews Gaylen has written across all businesses on Google Maps, not just this one.
Truly the best place if you want to get your hair done. I got a sew in with Liyu and I love it. Every staff is very friendly and nice. I truly recommend.
Services: Hair extensions
J
Jaidyn Hudgens1 reviewiTotal number of Google reviews Jaidyn has written across all businesses on Google Maps, not just this one.
Had a great time Senu was so attentive and did amazing with putting together my many pieces for a partial sew in. She also did amazing styling in AMAZING time. Will be back 💕✨
Services: Hairstyling
Atmosphere: Energetic
Maintenance: Well-kept
I
India Hardy5 reviewsiTotal number of Google reviews India has written across all businesses on Google Maps, not just this one.
I visited this salon for the first time today after finding it on IG and it was great. I was able to make an appointment two days in advance. The customer service was great. I was immediately greeted when I walked in and the stylist, Senu, started on my hair. I got a sew in install and it turned out so good. I will definitely be back in a few weeks for maintenance.
Price: $160–180
Services: Hair extensions
Atmosphere: Traditional
T
Tyya Benyard5 reviewsiTotal number of Google reviews Tyya has written across all businesses on Google Maps, not just this one.
i’ve never had this difficult of a hair salon experience. i texted this place days prior to see what time i can come in for a silk press and trim, they told me 10am on saturday. i show up at that time and the place was packed, all stylists occupied and people sitting on the side. i had to wait for almost 40 minutes before someone came to do my hair. i can’t believe the man who did my hair is even a stylist. he didn’t shampoo well, didn’t use any conditioner or hair mask on my hair. he takes me straight from the washing bowl to his chair and doesn’t part my hair, doesn’t detangle, doesn’t put ANY product in it and starts going at it with a blow dryer then he goes in after that with a second blow dryer, again with ZERO product in my hair. i ask him does he use protectant and he tells me that he thinks heat protectant is a scam and that the only who can protect my hair is him….after i tell him that i prefer to use he protectant, he does maybe 3 sprays of a random heat protectant and proceeds. he then goes in to flat iron, with TWO flat irons, with one of them being on 455. i told him if he’s going to use the flat iron that high, i’d prefer a leave in or another heat protectant, he doesn’t add any. he went over my hair multiple times with these flat irons on the highest settings. i am almost positive my curly hair is fried after this. idk about their other work but if you’re looking for a silk press, this is not the place to go especially if you care about the health of your hair. it’s also just incredibly unprofessional, barely any place for customers to sit, employees cursing and complaining out loud, talking about each other. it just was not a pleasant experience.