How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%78+18.9Value 14%93+13.2Replies to reviews 7%33+2.3Craft & service penalty94−0.6Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREDNA Automotive
Novato, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.8★ from 366 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired DNA Automotive for 8 kinds of job.
DNA Automotive for air & cabin filter replacement
Clear ✕All 14 Google reviews tagged “Air & cabin filter replacement”
I have trust that the work needed will be done correctly. The service over the years increased the manufactured status quo. For example, the miles per gallon went from 53.5 to 54.5 increase! Nice to wait in a reception area that is clean.
Excellent service!!!Excellent customer service!!! #1in Marin county. Very professional.
Antonio was super patient and helpful in diagnosing several issues with my truck. All good now - thanks! Dave
August 10, 2026 Hi Everyone at DNA, in San Rafael. Thank you, thank you, thank you for helping me with the car. I really needed help. When I started the car that morning, the car felt as if I was driving with the brakes on. I know not much about cars. It’s so easy to be taken advantage of because I know so…
Quickly serviced. Best price available! Highly recommend.
I’ve been bringing my car here for a few years. I really appreciate their professionalism and friendliness. Getting an appointment is easy. The car is always ready when promised. And most importantly, my 10 year-old Mercedes has not encountered any major problems since I’ve been servicing my car with them.
DNA Automotive have been my mechanics for over 3 years. Their customer service is exemplary. They do the job right the first time, value my time and offer great work at a fair price. I’m a life-long customer due to their integrity and highly recommended them for all of your mechanical and auto body needs.
Always first class service with a smile
I'm always happy to have DNA as my car mechanic, I've been with them for almost a year and didn't have any issue with them. Antonio and Donny are always friendly, always smiling and treating their customers very well, they are also professionals, and honest. This week for example I took my car to change the oil,…
DNA is great! They've been doing work on my Mazda since we moved to San Rafael and they're super knowledgeable, honest, and quick. Highly recommended!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 47 | — |
| General repairs & maintenance | 35 | — |
| Tires | 30 | — |
| Auto engine diagnostic | 23 | — |
| Vehicle Inspection | 22 | — |
| Engine repair | 20 | — |
| Wheel alignment | 20 | — |
| Auto maintenance | 16 | — |
