How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%78+18.9Value 14%93+13.2Replies to reviews 7%33+2.3Craft & service penalty94−0.6Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREDNA Automotive
Novato, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.8★ from 366 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired DNA Automotive for 8 kinds of job.
DNA Automotive for auto maintenance
Clear ✕All 16 Google reviews tagged “Auto maintenance”
Excellent service!!!Excellent customer service!!! #1in Marin county. Very professional.
Excellent service that was also literally 5x cheaper than the dealership quoted price. Can’t recommend enough!
DNA Automotive has serviced two of my vehicles. They are reliable and reasonably priced.
Excellence in customer service
Excellent service. Great staff. As always a pleasant experience . Highly recomend.
All good! Always attentive and happy to answer all my questions. Kid friendly:)
I’ve been bringing my car here for a few years. I really appreciate their professionalism and friendliness. Getting an appointment is easy. The car is always ready when promised. And most importantly, my 10 year-old Mercedes has not encountered any major problems since I’ve been servicing my car with them.
Quality customer service, professional team members, excellent repair work and fair pricing
Excellent service, straightforward and professional. I took my older Prius here after the battery died, and I knew there would be additional maintenance to be done. They replaced the brakes and a few other things and gave me a very competitive quote on new tires. I ended up going somewhere else for tires but I wish…
I've been to both sides of DNA for body work and mechanics and have not been disappointed. The mechanics are truly skilled, knowledgeable, patient, and kind. I bought a used BMW X1 that did seem to be fine at the time of purchase...but as things go, in time, these cars need maintenance the older they are. After a…
DNA Automotive have been my mechanics for over 3 years. Their customer service is exemplary. They do the job right the first time, value my time and offer great work at a fair price. I’m a life-long customer due to their integrity and highly recommended them for all of your mechanical and auto body needs.
Amazing service. Great follow thru...
Had 2 of our cars serviced here today and they did a great job. Leo helped us and they got things done quickly and I never felt like they were upselling us anything. Very reasonable pricing too. Thank you DNA Automotive!!
The best and most trusted place in marin county. They treat you like family as soon as you walk through the door. They work Over and beyond to make your experience the best.
Above and beyond service, friendliness, thoroughness, and excellence! It exceeded my expectations! And, in a timely, efficient manner! Thank you so much! I have already referred you to one person, and will continue to do so! ❤️
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 47 | — |
| General repairs & maintenance | 35 | — |
| Tires | 30 | — |
| Auto engine diagnostic | 23 | — |
| Vehicle Inspection | 22 | — |
| Engine repair | 20 | — |
| Wheel alignment | 20 | — |
| Auto maintenance | 16 | — |
