How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%93+13.2Replies to reviews 7%28+2Craft & service penalty94−0.6Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREDNA Automotive
Novato, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 148 tire shops · 4.8★ from 366 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired DNA Automotive for 8 kinds of job.
DNA Automotive for body & trim
Clear ✕All 10 Google reviews tagged “Body & Trim”
Stay away from DNA Auto! After bringing my Lexus to them, they not only did not fix it, but the damaged it further! They damaged a seat cover, did a poor job at replacing the quarter glass, and pried off the grab handles. Here is a message to them that I wrote. Hello DNA Auto: Donny and Will I am writing to…
Taking my Lexus to DNA was a lucky move for me. Professional and knowledgeable guys took care of more than I asked for. They went above and beyond to satisfy me as a customer and they did a great job. Going to DNA Automotive in San Rafael was a smart move!! Thank you Donny and Thing One and Thing Two for the great service!
DNA Automotive have been my mechanics for over 3 years. Their customer service is exemplary. They do the job right the first time, value my time and offer great work at a fair price. I’m a life-long customer due to their integrity and highly recommended them for all of your mechanical and auto body needs.
I highly recommend DNA!
I've been bringing my Toyota Prius to DNA Automotive for several years now. I wish there was a shop I trusted closer to our home in Berkeley, but these guys are worth the trip across the bridge. Probably the most helpful, honest and friendly team of mechanics I've experienced. Highly recommended.
In the horror of being in an auto accident, DNA and Will Banuelos is a breath of fresh air. He did a professional job, quickly. He kept in touch and even helped me get a rental car. Hope I don't need him again, and glad to have found a body shop with real integrity! All this and the car cleaned as well - Thank you DNA!
This is the only place we'll get work done on our car. Not only do they do great work at a fair price, but they're awesome people as well.
DnA Automotive took care of me from day 1. I reached out to them about my car after an accident and they took on the job with no hesitation the next morning they came to vallejo to tow my car and got to work. My vehicle was damaged front and back from being sandwiched. My liftgate was replaced both front and rear…
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 47 | — |
| General repairs & maintenance | 35 | — |
| Tires | 30 | — |
| Auto engine diagnostic | 23 | — |
| Vehicle Inspection | 22 | — |
| Engine repair | 20 | — |
| Wheel alignment | 20 | — |
| Auto maintenance | 16 | — |
