How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%78+18.9Value 14%93+13.2Replies to reviews 7%33+2.3Craft & service penalty94−0.6Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREDNA Automotive
Novato, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.8★ from 366 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired DNA Automotive for 8 kinds of job.
DNA Automotive for vehicle inspection
Clear ✕All 22 Google reviews tagged “Vehicle Inspection” · showing 20
Excellent service!!!Excellent customer service!!! #1in Marin county. Very professional.
Antonio was super patient and helpful in diagnosing several issues with my truck. All good now - thanks! Dave
Miller and i didnt catch his name but the bro at the desk were awesome. Brought a car in for a ppi and they were patient with the million questions i had and seemed to do a really thorough job. Miller was super helpful and gave me some great advice and now i own a sick car.
DNA Automotive has serviced two of my vehicles. They are reliable and reasonably priced.
Excellence in customer service
DNA performed a thorough pre-purchase inspection for a vehicle I wanted to buy and detected many hard-to-find issues. They were professional and quick, and helped me avoid buying a car with problems!
All good! Always attentive and happy to answer all my questions. Kid friendly:)
DNA is a life saver! I had an emergency that needed to be resolved. I was close the the shop, walked in and happily drove off after my emergency was resolved. Thank you to Antonio, Hector, Lissette, and techs involved. You made my ordeal like nothing ever happened!
Quality customer service, professional team members, excellent repair work and fair pricing
Very relieved and happy that I found DNA for my car repair needs. I have tried a few different shops over the last couple of years and finally feel I’ve found a shop that is thorough, fair, and responsive.
DNA Automotive have been my mechanics for over 3 years. Their customer service is exemplary. They do the job right the first time, value my time and offer great work at a fair price. I’m a life-long customer due to their integrity and highly recommended them for all of your mechanical and auto body needs.
Always first class service with a smile
I've been bringing my Toyota Prius to DNA Automotive for several years now. I wish there was a shop I trusted closer to our home in Berkeley, but these guys are worth the trip across the bridge. Probably the most helpful, honest and friendly team of mechanics I've experienced. Highly recommended.
Very courteous, professional, on time. We'll definitely go back to DNA.
Jose was a great help to me while shopping for a used car. He performed a thorough pre-purchase inspection and worked with the nearby dealer to get the car to his shop and back. I would definitely use his services again if my used car hunt leads me to that area.
DNA cares about what they do. They’re very knowledgeable, fair and keep you informed.
Best place in Marin! Great service! I had my entire engine replaced here and few extras! I’m very happy I came here! This is my go to place for any car needs! The entire team is amazing!
I was introduced to DNA by my brother-in-law, who works on his own car and races at Sears Point. I knew that if he would vouch for them that they would be excellent, and they have been. For several years now I have entrusted the care of my Lexus to the professionals at DNA, and I continue to recommend them to…
DnA Automotive took care of me from day 1. I reached out to them about my car after an accident and they took on the job with no hesitation the next morning they came to vallejo to tow my car and got to work. My vehicle was damaged front and back from being sandwiched. My liftgate was replaced both front and rear…
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 47 | — |
| General repairs & maintenance | 35 | — |
| Tires | 30 | — |
| Auto engine diagnostic | 23 | — |
| Vehicle Inspection | 22 | — |
| Engine repair | 20 | — |
| Wheel alignment | 20 | — |
| Auto maintenance | 16 | — |
