Physical therapy clinic · Benton, AR · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%97+29.8Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 89 athletic trainingiPosition by Experts Score among all companies we track in this category. · better than 58%
5.0★★★★★49 Google reviews
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate DO PT five stars based on forty-nine reviews, highlighting personalized care for issues like chronic pain, post-surgical recovery, and mobility limitations. Patients describe the clinic as punctual and communicative, noting that treatment plans are tailored to individual needs using methods such as dry needling, exercise, and massage. The staff is frequently described as professional and attentive, with no recurring criticisms found in the provided excerpts.
Google rating: 5.0 out of 5 from 49 reviews (98% five-star).
Reviews on this page: 49 Google reviews (48 with written comments).
Owner responses: the business replied to 80% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
DO PTAthletic Training median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DO PT: 97/100 on this factor. Category median: 97.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DO PT: 97/100 on this factor. Category median: 96.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DO PT: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 71.–
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Bar = this company · dark tick = category median.
Star ratings
49 Google reviews we collected
5.0of 5
5 stars4898%
4 stars12%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 48 written reviews
100%praise
Praise68100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2841%
Would recommend2131%
Quality & results1015%
Communication34%
Honesty & trust34%
Speed & response23%
Price & value11%
What customers talk about
We read 48 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“His knowledge, professionalism, and genuine care set him apart from anyone I’ve ever seen.”
“If you need physical therapy and don’t want the cookie cutter therapy you have had before, I highly recommend DO pt.”
“I’ve had a great experience by choosing DO PT to do my therapy at.”
“Logan listened to me and took in consideration what my X-ray and ct scan showed and was able to get me working towards having better posture, balance…”
“…And in need of a physical therapist, go see Logan and his staff And trust me, you will leave pain free and feeling like you met new friends thank me…”
“Nikki greeted me warmly when I arrived, which made me feel comfortable right away.”
“Dr Logan Distefano is a knowledgeable professional who has helped me a great deal with my hip and back problems.”
People customers mention
Logan22 reviews
Therapy3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
CCarla6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Came in with tingling in my neck and shoulder, pain in lower back, and hip/leg. Through therapy, the tingling in my neck, and shoulder is gone. For my lower back pain I’ve been instructed to build up my core by stretching and strengthening on several pieces of equipment twice a week. It has really helped me with the…
CConnie13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I am so happy I found this place! It is 1 min from my house in Salem and I get personalized care from Logan. If you need physical therapy and don’t want the cookie cutter therapy you have had before, I highly recommend DO pt. You won’t regret it.
MMarianne1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
“I’ve worked with many physical therapists over the years, but Logan is truly the best. His knowledge, professionalism, and genuine care set him apart from anyone I’ve ever seen. He takes the time to explain what’s happening in a way that makes sense, tailors every session to my needs, and pushes me just the right…
RRobyLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I’ve been seeing Logan at Dynamic Orthopedic Physical Therapy for a few years, and he has been incredibly helpful. His dry needling treatments have made a noticeable difference in my recovery and pain management. Logan is knowledgeable, professional, and always takes the time to explain the process and ensure I’m…
KKathy8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I have utilized different physical therapists over the years and continued to suffer with back issues, that no one seems to be able to address. I was referred to DO-PT by QC Kinetics and this referral has been the best suggestion yet. Logan was able to connect my issues to scoliosis. I can't thank Logan enough…
JJoan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Following two spinal surgeries, my husband, Dale, has received outstanding therapy from Logan at DO Physical Therapy. We have been most pleased with the expertise, dedication, support and encouragement received. Remarkable progress and relief of pain have been welcomed. As far as we are concerned, this facility and…
Came in with tingling in my neck and shoulder, pain in lower back, and hip/leg. Through therapy, the tingling in my neck, and shoulder is gone. For my lower back pain I’ve been instructed to build up my core by stretching and strengthening on several pieces of equipment twice a week. It has really helped me with the issues I have to be able to walk longer distances. Logan listened to me and took in consideration what my X-ray and ct scan showed and was able to get me working towards having better posture, balance and strength.
I’ve had a great experience by choosing DO PT to do my therapy at. You put in the work- you get results. You couldn’t find better people to be a part of your therapy journey.
C
Connie Curry13 reviewsiTotal number of Google reviews Connie has written across all businesses on Google Maps, not just this one.
I am so happy I found this place! It is 1 min from my house in Salem and I get personalized care from Logan. If you need physical therapy and don’t want the cookie cutter therapy you have had before, I highly recommend DO pt. You won’t regret it.
Response from the owner · a year ago
Thank you so much for taking the time to give us a review. We are glad you got the results you were looking for. We are always here for you :)
M
Marianne Layne1 reviewiTotal number of Google reviews Marianne has written across all businesses on Google Maps, not just this one.
“I’ve worked with many physical therapists over the years, but Logan is truly the best. His knowledge, professionalism, and genuine care set him apart from anyone I’ve ever seen. He takes the time to explain what’s happening in a way that makes sense, tailors every session to my needs, and pushes me just the right amount to make real progress. Not only have I seen faster results, but I also feel more confident in maintaining my health long-term because of his guidance. Logan is exceptional, and I couldn’t recommend him more highly!
Response from the owner · a year ago
Wow, thank you for such a thorough and amazing review. DO PT strives to provide ultimate care, and we are glad you had such an awesome experience. Thanks for choosing DO PT.
R
Roby WoobankLocal Guide · 25 reviewsiTotal number of Google reviews Roby has written across all businesses on Google Maps, not just this one.
I’ve been seeing Logan at Dynamic Orthopedic Physical Therapy for a few years, and he has been incredibly helpful. His dry needling treatments have made a noticeable difference in my recovery and pain management. Logan is knowledgeable, professional, and always takes the time to explain the process and ensure I’m comfortable. I highly recommend him to anyone looking for effective, personalized care.
Response from the owner · a year ago
Thank you so much for you taking the time to submit a review. We strive for excellence, and are glad you chose us to achieve that excellence. We are always here for you.
K
Kathy Ryan8 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
I have utilized different physical therapists over the years and continued to suffer with back issues, that no one seems to be able to address. I was referred to DO-PT by QC Kinetics and this referral has been the best suggestion yet. Logan was able to connect my issues to scoliosis. I can't thank Logan enough for his support, encouragement, his knowledge and willing to look outside the box. Logan by far is the best physical therapist I've ever had and will continue to utilize his services.
Response from the owner · a year ago
Thank you for the amazing review. We are glad you had a good experience with DO PT. We are always here for you for any issues that may come up! Thanks again.
J
Joan Baeten3 reviewsiTotal number of Google reviews Joan has written across all businesses on Google Maps, not just this one.
Following two spinal surgeries, my husband, Dale, has received outstanding therapy from Logan at DO Physical Therapy. We have been most pleased with the expertise, dedication, support and encouragement received. Remarkable progress and relief of pain have been welcomed. As far as we are concerned, this facility and staff are by far the best available. Words alone cannot begin to convey our satisfaction and appreciation.
Response from the owner · a year ago
Thank you very much for your review! We are glad you had such a good experience, and even more glad that you got the results you were looking for. We are here for you always!
L
laqunta holmes2 reviewsiTotal number of Google reviews laqunta has written across all businesses on Google Maps, not just this one.
Oh my God, where do I begin? I went in to see Logan not expecting any change, since I had been going through pain for nearly over a year, I’ve tried several physical therapist and chiropractors, I’ve tried medication and nothing ever seemed to help. on my first week of seeing Logan, I did not have to take any pain medication. I was able to move my arm and touch areas of my body that I hadn’t been able to touch in quite some time. When I tell you, Logan definitely knows what he’s doing once he located the area that was giving me a problem he worked and came up with a plan that I could do in his office and at home, every exercise I did it made me Feel better and be pain-free In my opinion, Logan is a miracle worker and knows exactly what he’s doing He’s very patient, kind and informative He made me understand where I was having the problem And how to fix it if you are looking for a great physical therapist that knows his job Do PT is the place to be And let’s not Forget to mention His receptionist, she is such a beautiful soul as soon as you walk through the door she makes me feel welcome and right at home Please, if you’re having any pain or any difficulties And in need of a physical therapist, go see Logan and his staff And trust me, you will leave pain free and feeling like you met new friends thank me later and tell him I sent you
Response from the owner · a year ago
Wow!!! Thank you so much for your amazing review. We are glad you got the relief you were searching for. We are always here for you. Thanks again.
D
Debora Smith2 reviewsiTotal number of Google reviews Debora has written across all businesses on Google Maps, not just this one.
I recommend DO PT to anyone in need of physical therapy.
The team is professional, knowledgeable, and genuinely caring.
Nikki greeted me warmly when I arrived, which made me feel comfortable right away.
Dr. Logan developed a treatment plan that was tailored to my needs, and every session was effective and encouraging.
Thanks to their care and expertise, I've made great progress and feel stronger than ever.
If you're looking for a reliable physical therapy clinic, DO PT is a great choice
Response from the owner · a year ago
Thank you for taking the time to write such a thorough and kind review. We are glad you chose DO PT. We are here for you any time.
S
Sarah Uzzell2 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
If you're ever in need of a physical therapist, I highly recommend Logan. He did an excellent job with me and is very knowledgeable in this field. I came in with a few different issues (that I lived with for a couple of years) that caused chronic pain and limited range of motion in my shoulder, hip, and knees. After just a couple of months of therapy, I'm now pain free and have full range of motion back, which I am extremely thankful for. I also enjoyed visiting with everyone there. It was an all-around excellent experience and if I ever need physical therapy in the future, I will will hands down choose DO PT again.
Response from the owner · a year ago
Thank you very much for your review Sarah! We are very glad that you were able to achieve your goals and then some. We are always here for you. Thanks for choosing DO PT!
