Elite Spine & Joint, PLLC logo

Elite Spine & Joint, PLLC

Chiropractor · Benton, AR · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 89 athletic trainingPosition by Experts Score among all companies we track in this category. · better than 82%
5.0 ★★★★★ 154 Google reviews · 22 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
90%reviews answered by the owner
Oct 2026latest review

Elite Spine & Joint, PLLC at a glance

Google reviewers rate Elite Spine & Joint five stars based on 154 reviews, with the owner responding to ninety percent of comments. Patients frequently cite thorough communication, personalized treatment plans, and gentle approaches for issues ranging from sports injuries to pregnancy discomfort. Services mentioned include adjustments, dry needling, and shockwave therapy, often resulting in significant pain relief. The staff is described as friendly and accommodating, particularly for children and patients with complex medical histories. No recurring criticisms appear in the provided five-star excerpts.

  • Google rating: 5.0 out of 5 from 154 reviews (100% five-star).
  • Reviews on this page: 154 Google reviews (137 with written comments, 2 with photos).
  • Owner responses: the business replied to 90% of reviews.
  • Most recent review: October 20, 2026.
  • Service: Athletic Trainer serving Benton, Arkansas.

Data from Google, last updated November 1, 2026.

Score profile vs other athletic training

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.

Satisfaction100Reliability98Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 100 (median 97)Reliability: 98 (median 96)Momentum: 100 (median 100)
Elite Spine & Joint, PLLCAthletic Training median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite Spine & Joint, PLLC: 100/100 on this factor. Category median: 97.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite Spine & Joint, PLLC: 98/100 on this factor. Category median: 96.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite Spine & Joint, PLLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 71.–
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Bar = this company · dark tick = category median.

Star ratings

154 Google reviews we collected

  • 5 stars154100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 137 written reviews

  • Praise18197%
  • Complaints53%

Topic share

How often each topic comes up in the written reviews

  • Would recommend5630%
  • Staff & attitude5429%
  • Communication2212%
  • Speed & response2111%
  • Quality & results1910%
  • Honesty & trust105%
  • Price & value42%

What customers talk about

We read 137 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Dylan and would highly recommend him to anyone looking for a chiropractor who truly listens to his patients and respects their preferences.”
    “Machycek for about 2 years now and can't recommend him enough!”
  • “Amazing listener, assesses the medical issue, addresses it with several options and works with the patient for best, safest outcome”
  • “M explained everything thoroughly and was very personable!”
  • “He listened to me and knew immediately what caused it and what needed to be done.”
  • “I've had a GREAT experience at Elite Spine & Joint.”
    “I was like an old woman having to lie down almost every afternoon with a stiff neck, jaw, throbbing pain and awful pressure around my whole head.”
  • “I always trust him and his treatment recommendations.”
  • “With that said the facility is clean and I consider the price for treatments more than fair.”

People customers mention

  • Dylan 62 reviews
  • Machycek 23 reviews
  • Madison 8 reviews
  • Emily 7 reviews
  • Norwood 4 reviews
  • Chiropractor 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Lindsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Amazing listener, assesses the medical issue, addresses it with several options and works with the patient for best, safest outcome

Rhonda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Excellent care! Friendly staff! Dr. M explained everything thoroughly and was very personable! Highly recommend!

KatieLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I moved here in 2022 and was so glad to find Dr. Dylan. I was struggling with quite a bit of shoulder and low back pain related to poor posture. I prefer a more gentle approach to chiropractic care, and from the beginning, Dr. Dylan listened to what I was comfortable with and tailored his treatment accordingly. He…

patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Was very clear and walked me through everything going on and was very experienced when dealing with my pain.

Cheri10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

In December of 2025 I had open heart surgery. One thing that the surgeons don't tell you is that 50% of people who have open heart surgery will have significant pain in their left shoulder, left side of their neck and left side of their back. I started experiencing this three weeks after my surgery and was in…

David13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dr Madison is fantastic, knowledgeable and professional. Dealing with a lot of nagging injuries from work and sports, she took some photos and came up with a solid plan to mitigate the issues. Thank you!

Photos

Customer reviews

5.0 ★★★★★ 154 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Lindsey Dunn4 reviewsTotal number of Google reviews Lindsey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing listener, assesses the medical issue, addresses it with several options and works with the patient for best, safest outcome

Response from the owner · a week ago

Thank you for the review, Lindsey! We try hard to meet the needs of every patient that walks through our door!

Rhonda Mode10 reviewsTotal number of Google reviews Rhonda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent care! Friendly staff! Dr. M explained everything thoroughly and was very personable! Highly recommend!

Response from the owner · 3 weeks ago

Thank you for the kind review, Rhonda!

Katie ElliottLocal Guide · 45 reviewsTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I moved here in 2022 and was so glad to find Dr. Dylan. I was struggling with quite a bit of shoulder and low back pain related to poor posture. I prefer a more gentle approach to chiropractic care, and from the beginning, Dr. Dylan listened to what I was comfortable with and tailored his treatment accordingly. He is fantastic about listening to what is bothering me and adjusting his approach based on what I need. He’s also very easy to schedule with, which I really appreciate. I’ve had such a positive experience with Dr. Dylan and would highly recommend him to anyone looking for a chiropractor who truly listens to his patients and respects their preferences.

Response from the owner · 2 months ago

We truly appreciate your feedback and strive to cater our care to what each patient needs!

patricia moore3 reviewsTotal number of Google reviews patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Was very clear and walked me through everything going on and was very experienced when dealing with my pain.

Response from the owner · 2 months ago

Thank you for kind words, Patricia!

Bob Etheridge1 reviewTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was great! Feels better now and not hurting like it was.

Response from the owner · 2 months ago

Glad to hear you’re doing better! Thanks for the review, Bob!

Cheri Blair10 reviewsTotal number of Google reviews Cheri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

In December of 2025 I had open heart surgery. One thing that the surgeons don't tell you is that 50% of people who have open heart surgery will have significant pain in their left shoulder, left side of their neck and left side of their back. I started experiencing this three weeks after my surgery and was in excruciating pain. I walked into Elite Spine and Joint without an appointment three months after this started. I was in tears due to the pain. Dr. Machycek was amazing!! He listened to me and knew immediately what caused it and what needed to be done. After the first appointment he reduced my pain by at least 3/4. It took about a month or two of treatment and I've been paid free ever since. He was able to undo the damage the surgeons had done when they opened my chest and I will be eternally grateful. I would HIGHLY recommend Dr. Machycek and his office to anyone.

Response from the owner · 3 months ago

Thank you so much for your review, Cheri! What a great experience it was for us to meet you and get to witness your progress! Thank you for trusting us with your health! 🙏

David Giese13 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr Madison is fantastic, knowledgeable and professional. Dealing with a lot of nagging injuries from work and sports, she took some photos and came up with a solid plan to mitigate the issues. Thank you!

Response from the owner · 3 months ago

Thank you so much for the kind review, David! We're so glad to hear about your positive experience with Dr. Madison. We appreciate your feedback and look forward to seeing you again.

Anna Barbaree1 reviewTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am 35 years old and have participated in sports my whole life. I have a lot of old injuries that need TLC. I currently live a very active lifestyle competing in high level IBJJF competitions, I have been doing Jiu Jitsu for 3 years. I am also a motocross mom and an RN. Needless to say my body goes through a lot from day to day. I have had issues with frozen shoulder (separated it back in 2014), Dylan was able to fix it with his state of the art sound wave therapy. I was back lifting and grappling in no time. I have had a strained hip, tight low back, tight traps, and his acupuncture therapy takes care of it every time as well. Dylan is an amazing chiropractor and I appreciate that he is also an athlete who understands how to get a body back into sports effectively. I always trust him and his treatment recommendations. I’m so thankful I found elite spine and joint, and I tell everyone at the Jiu Jitsu and lifting gym about his team. If you have any nagging old injuries or new, Dylan and his team will get you feeling tip top and ready to live life again. He has been truly a life saver.

Response from the owner · 3 months ago

Thank you for the review!!

Tyler Green4 reviewsTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have had migraines for most of my life, and Dr. Norwood has practically made them non existent. Wish there was a way to leave more than 5 stars

Response from the owner · 4 months ago

Thank you for the kind review, Tyler! We appreciate the trust and confidence you place in our care!

Connie S. RomeroLocal Guide · 32 reviewsTotal number of Google reviews Connie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First visit today professional knows his stuff friendly glad we found Elite Spine

Response from the owner · Edited 4 months ago

Thank you so much for the review, Connie! It was a pleasure meeting you and we are excited to work with you!

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