Analyzing 6,634,1386.6M ReviewsFor 18,56018.6K Experts

Experts Reviews · Company report
Doc Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%88+6.2Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Doc Auto Repair

North Las Vegas, NV · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #162Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.8★ from 414 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Doc Auto Repair is better than 78% of auto repair shops.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Doc Auto Repair is better than 67% of auto repair shops.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Doc Auto Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Doc Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Doc Auto Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Doc Auto Repair is better than 88% of auto repair shops.A
88

Reviews for your job

Customers hired Doc Auto Repair for 8 kinds of job.

Doc Auto Repair for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#61 / 85
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Auto maintenance”

Carlos4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Doc Auto is legit. Been coming here since I was a kid

Great priceElectricalAuto maintenance
Ketsy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Been coming here for 10 years and will never take my vehicle anywhere else. They are always honest and friendly!! 100% recommend

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto maintenance
vanessa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This place is AMAZING I’ve been coming here for years and they never fail me!! Great staff great quality work…

Great priceTransmissionAir & cabin filter replacementEngine repair
Brock3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I was traveling AZ to ID and had a problem with my truck about 90 miles north of LAS. Stranded, we placed our trust in the reviews online and chose DOC! They helped me arrange a tow, and worked quickly to troubleshoot my issue knowing I was at a nearby hotel. I received a phone call a couple hours later with a…

Reasonable priceTransmissionAuto maintenanceService not listed
JO-Z1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've taken my vehicle(s) to Doc auto repair for the last 3-4 years. They are honest and trustworthy. They will find out what's wrong and repair it quickly. If fact I took my van to Docs before I went out on a road trip from Vegas to Maine. It was a smooth 5,000 mile ride .They checked everything and didn't charge me…

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticEngine repair
YvetteLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This shop definitely know it's stuff. There are very good and honest mechanics. This one of the most reasonable shops I have been to. They get my two thumbs up.

Auto brake repairAuto maintenanceElectrical
J.c.Local Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Thank you to Dominic and the crew. Took my vehicle in for 150k maintenance, dealership wanted double the $$$" for same service. And the guys fixed couple other problems they found at no charge!!! I highly recommend this business if your vehicle is out of warranty. And if you have a problem after... they fix it!! 1…

Auto maintenance
DeeLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I listed all of the various repairs done at Doc OMGOSH this Place will find your issue, correct your issue and you’ll still have money left over!! Lamb/Lake Mead!

Air & cabin filter replacementAuto maintenanceBrakes
Gwen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I’ve been taking my cars to this shop for awhile now super fair prices & outstanding customer service from both the mechanics & the front desk guy he’s always super thorough. If it’s not in your area it’s definitely worth the trip!!!

Auto maintenanceBrakesOil change
Melissa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Doc Auto is awesome and amazing! Since I've started going to them, they have never let me down, and have always done honest repair work. I'll never take my car anywhere else! Thank you, Doc Auto!

Auto brake repairAuto maintenanceBrakes
JonathanLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Doc Auto is a gem in this city. Damian and Dominic are authentic and true to their craft. I've done business with a variety of shops throughout the valley over the years living in Las Vegas. None of them come close to the level of detail and attention that these guys have. You can tell they genuinely care about…

A/C installation & repairAuto maintenanceAir conditioning
Brearley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Damian is very knowledgeable in Auto repair, Dominic always very helpful. Nothing but the best.

Auto maintenanceEngine repairTransmission
julian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

I took my car for an oil change and my car started leaking immediately. I took it back and they did the engine back plate seal. Kept leaking and finally found out they ended up stripping the oil plug when they initially did my oil change. I went for an oil change and ended up paying $400 in repairs because they…

Auto maintenanceGeneral repairs & maintenance
chinescoLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is THE most professional, honest, and efficient repair shop I've ever dealt with. I've been their client for many years, never been disappointed. Thanks DOC Auto!

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
nidi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was surprised how quick it was.

Auto maintenanceOil change
GuillermoLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Servicio muy profesional.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

At least 10 years we've been taking our vehicles to DOC Auto. Over the years they've repaired many issues spread out over several vehicles. Each time they're very professional. Always communicate the issue. Make a recommendation if it needs to be repaired now, or if it can be put off a little. Sometimes our vehicles…

Auto brake repairAuto maintenanceBattery
DavidLocal Guide · 126 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best place in town!

Auto maintenanceBrakesAuto engine diagnostic
Gonzalo3 years ago★★★★★

Rating only, no written review.

Auto maintenanceGeneral repairs & maintenanceOil change
Servando7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Auto maintenanceAir conditioning
Nicolas4 years ago★★★★★

Rating only, no written review.

Auto maintenance
LETY2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto brake repairAuto maintenanceBrakes

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 57%Overpriced 4%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance49—
Oil change46—
Brakes26—
Engine repair24—
Auto maintenance22—
Air conditioning22—
Auto engine diagnostic20—
Transmission18—

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