Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Doc Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%88+6.2Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Doc Auto Repair

North Las Vegas, NV · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #162Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.8★ from 414 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Doc Auto Repair is better than 78% of auto repair shops.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Doc Auto Repair is better than 67% of auto repair shops.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Doc Auto Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Doc Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Doc Auto Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Doc Auto Repair is better than 88% of auto repair shops.A
88

Reviews for your job

Customers hired Doc Auto Repair for 8 kinds of job.

Doc Auto Repair for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 111
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Engine repair” · showing 20

vanessa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This place is AMAZING I’ve been coming here for years and they never fail me!! Great staff great quality work…

Great priceTransmissionAir & cabin filter replacementEngine repair
JO-Z1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've taken my vehicle(s) to Doc auto repair for the last 3-4 years. They are honest and trustworthy. They will find out what's wrong and repair it quickly. If fact I took my van to Docs before I went out on a road trip from Vegas to Maine. It was a smooth 5,000 mile ride .They checked everything and didn't charge me…

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticEngine repair
YvetteLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This shop definitely know it's stuff. There are very good and honest mechanics. This one of the most reasonable shops I have been to. They get my two thumbs up.

Auto brake repairAuto maintenanceElectrical
lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have a 2013 Hyundai elantra, Dealer fixed one Motor mount,when sitting at a light, the car had a vibration, and wasn't due to tuneup. At 95,000 miles.I took to Dealer because was under the drive train warranty. Then at 115,000 miles same thing and they should of replaced all of them and took To Doc Auto they…

Air conditioningEngine repair
DeeLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I listed all of the various repairs done at Doc OMGOSH this Place will find your issue, correct your issue and you’ll still have money left over!! Lamb/Lake Mead!

Air & cabin filter replacementAuto maintenanceBrakes
Melissa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Doc Auto is awesome and amazing! Since I've started going to them, they have never let me down, and have always done honest repair work. I'll never take my car anywhere else! Thank you, Doc Auto!

Auto brake repairAuto maintenanceBrakes
Brearley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Damian is very knowledgeable in Auto repair, Dominic always very helpful. Nothing but the best.

Auto maintenanceEngine repairTransmission
Maurice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Always great service, prices, and staff. Damien and Dominick are great at making sure that the work is always top notch.

Engine repair
Zi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always perfect and honest service

Engine repairGeneral repairs & maintenance
cactustoothLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very quick with the repairs. Everything is well explained

Auto brake repairBrakesAir conditioning
Juana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Doc Auto is the best shop in Vegas! They have the best customer service, they know what they do, very professional and reliable, just very happy to have them for around 5 years now for whatever our car needs is. This is the place to go 100% Thanks again Doc Auto Repair!

Air conditioningElectricalEngine repair
Norma3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I took my car for several things and I was satisfied with there performance I had my clutch replaced in a day. They fix my a/c and it work great I just recently took it in for im radiator. Over all they have done a great job.

Air & cabin filter replacementEngine repair
GabrielLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys always give you the straight skinny when it comes to your car repairs and your options, including new and used part prices, essentiality of certain repairs, and they can do anything here except alignment.

Engine repair
Mrs.S1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had to have my Valve seals replaced in My Yukon. I already had the parts and they had no problem using them. That was awesome saved me time since I didn't have to return them. Great customer service they had my truck ready the same day. And my problem was solved .I will be returning and I highly recommend Doc Auto…

Engine repair
MonserratLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Muy recomendable lugar son muy profecionales y honestos siempre me atendieron muy bien y mi camioneta quedo como nueva 😁

Engine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
T7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I strongly recommend you have your vehicle serviced by DOC Auto they have always been straight forward and honest with all the problems I have brought them and they hang onto the damaged parts to show how and why it failed. Very clean shop and professional group of guys.

BatteryBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Karina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dominic at Doc Auto Repair was amazing! He helped with my car in a timely manner and he was great at explaining the repairs he made! 10/10 customer service! And great prices! I will never need another mechanic! Thank you Dominic! You’re truly great at what you do!

ElectricalAuto engine diagnosticElectrical repair+ Punctuality+ Quality+ Professionalism
Terry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I always have an excellent experience with Doc's Auto. They are always professional and they always do a thorough job on my car. I love taking my car to Doc's because I know they will do n excellent job always😁

Engine repairGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Great priceGeneral repairs & maintenanceAuto engine diagnosticEngine repair
Mildret1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BrakesAir conditioningElectrical repair

Show more engine repair reviews (4 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 57%Overpriced 4%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance49—
Oil change46—
Brakes26—
Engine repair24—
Auto maintenance22—
Air conditioning22—
Auto engine diagnostic20—
Transmission18—

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