Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
Doc Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%88+6.2Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Doc Auto Repair

North Las Vegas, NV · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #162Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.8★ from 414 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Doc Auto Repair is better than 78% of auto repair shops.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Doc Auto Repair is better than 67% of auto repair shops.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Doc Auto Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Doc Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Doc Auto Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Doc Auto Repair is better than 88% of auto repair shops.A
88

Reviews for your job

Customers hired Doc Auto Repair for 8 kinds of job.

Doc Auto Repair for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 156
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 46 Google reviews tagged “Oil change” · showing 20

Emm4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Doc auto is amazing they do a really good job fixing your car and will also notify you if they see other issues with your car. Always upfront with prices and can breakdown what they did!! They are always so helpful and informative!! This is the place to go!!!

Great priceBrakesOil change
KimLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Once again Dominic and staff came through and evaluated my car and did the necessary work and did Not pile on things that were not needed. That is true respect of the customer and great integrity of the business

Reasonable priceElectrical repairGeneral repairs & maintenanceVehicle Inspection
DeniseLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Since 2000, we've been long time, satisfied customers. We've recommended several friends and family. They always provide excellent customer service. They offer QUALITY services at affordable prices. You know your vehicle is at a clean and well-run business!

Reasonable priceGeneral repairs & maintenanceBrakesOil change
Ketsy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Been coming here for 10 years and will never take my vehicle anywhere else. They are always honest and friendly!! 100% recommend

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto maintenance
vanessa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This place is AMAZING I’ve been coming here for years and they never fail me!! Great staff great quality work…

Great priceTransmissionAir & cabin filter replacementEngine repair
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This company is fair, honest and professional.

Reasonable priceTransmissionOil change
Leo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Came for an oil change, but a day early…but no matter. These guys told me to just hang tight and got everything figured out for me. Turns out my tire pressures and cabin filters were beyond refilling/replacing…all at an affordable and reasonable cost. The staff were very friendly and transparent with all kinds of questions. Would recommend anytime.

Reasonable priceAir & cabin filter replacementOil change
JO-Z1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've taken my vehicle(s) to Doc auto repair for the last 3-4 years. They are honest and trustworthy. They will find out what's wrong and repair it quickly. If fact I took my van to Docs before I went out on a road trip from Vegas to Maine. It was a smooth 5,000 mile ride .They checked everything and didn't charge me…

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticEngine repair
NeftaliLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mr. Damian and his crew are always very helpful, honest and diligent with their work. Fixed and done! Highly recommend it!

Air & cabin filter replacementAuto A/C rechargeAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
JacquelineLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The only place I take my Jeep to get work done! Great place

Auto brake repairAir conditioningOil change
WilliamLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dominic and Damien were professional and treated me with respect. I've been a loyal customer of theirs for years and appreciate their professionalism and honesty with my vehicles.

BrakesOil change
DeeLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I listed all of the various repairs done at Doc OMGOSH this Place will find your issue, correct your issue and you’ll still have money left over!! Lamb/Lake Mead!

Air & cabin filter replacementAuto maintenanceBrakes
Gwen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I’ve been taking my cars to this shop for awhile now super fair prices & outstanding customer service from both the mechanics & the front desk guy he’s always super thorough. If it’s not in your area it’s definitely worth the trip!!!

Auto maintenanceBrakesOil change
Melissa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Doc Auto is awesome and amazing! Since I've started going to them, they have never let me down, and have always done honest repair work. I'll never take my car anywhere else! Thank you, Doc Auto!

Auto brake repairAuto maintenanceBrakes
JonathanLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Doc Auto is a gem in this city. Damian and Dominic are authentic and true to their craft. I've done business with a variety of shops throughout the valley over the years living in Las Vegas. None of them come close to the level of detail and attention that these guys have. You can tell they genuinely care about…

A/C installation & repairAuto maintenanceAir conditioning
JafethLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excelente servicio, honestos, precios racionales y buen trabajo en tu vehículo. Altamente recomendado! *** Excellent service, honest, rational prices and good work on your vehicle. Highly recommended!

General repairs & maintenanceOil changeVehicle Inspection
chinescoLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is THE most professional, honest, and efficient repair shop I've ever dealt with. I've been their client for many years, never been disappointed. Thanks DOC Auto!

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
nidi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was surprised how quick it was.

Auto maintenanceOil change
Hannahs2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Super fast and got me the best price! My AC was out and as we all know, not good in Vegas! They fixed it and blows ice cold now! This place is amazing and I’m coming back for more work done. I trust them 100% and is so worth the drive from Henderson! Referred to by father in law and uncle #1 shop

Air conditioningAuto engine diagnosticGeneral repairs & maintenance
GuillermoLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Servicio muy profesional.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge

Show more oil change reviews (26 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 57%Overpriced 4%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance49—
Oil change46—
Brakes26—
Engine repair24—
Auto maintenance22—
Air conditioning22—
Auto engine diagnostic20—
Transmission18—

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