Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts

Experts Reviews · Company report
Doc Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%88+6.2Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Doc Auto Repair

North Las Vegas, NV · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #162Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.8★ from 414 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Doc Auto Repair is better than 78% of auto repair shops.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Doc Auto Repair is better than 67% of auto repair shops.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Doc Auto Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Doc Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Doc Auto Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Doc Auto Repair is better than 88% of auto repair shops.A
88

Reviews for your job

Customers hired Doc Auto Repair for 8 kinds of job.

Doc Auto Repair for transmission

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Transmission”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Transmission”

Pearl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My father have been going here for many years and use delivery cart parts here back in the day. But there the most reliable and efficient solution to a problem. Thank you DOC! Appreciate your guys service

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
DanielLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The service was fast, thorough, and the staff extremely friendly. If I could give 10 stars I would!! 🙂

TransmissionGeneral repairs & maintenance
vanessa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This place is AMAZING I’ve been coming here for years and they never fail me!! Great staff great quality work…

Great priceTransmissionAir & cabin filter replacementEngine repair
Brock3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I was traveling AZ to ID and had a problem with my truck about 90 miles north of LAS. Stranded, we placed our trust in the reviews online and chose DOC! They helped me arrange a tow, and worked quickly to troubleshoot my issue knowing I was at a nearby hotel. I received a phone call a couple hours later with a…

Reasonable priceTransmissionAuto maintenanceService not listed
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This company is fair, honest and professional.

Reasonable priceTransmissionOil change
CraigLocal Guide · 157 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Transmission fluid and gasket replacement

TransmissionService not listed
Melissa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Doc Auto is awesome and amazing! Since I've started going to them, they have never let me down, and have always done honest repair work. I'll never take my car anywhere else! Thank you, Doc Auto!

Auto brake repairAuto maintenanceBrakes
Brearley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Damian is very knowledgeable in Auto repair, Dominic always very helpful. Nothing but the best.

Auto maintenanceEngine repairTransmission
chinescoLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is THE most professional, honest, and efficient repair shop I've ever dealt with. I've been their client for many years, never been disappointed. Thanks DOC Auto!

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
GuillermoLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Servicio muy profesional.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Candi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very trustworthy. They always make sure they call you for any additional services.

Transmission
cactustoothLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very quick with the repairs. Everything is well explained

Auto brake repairBrakesAir conditioning
DionLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I been going to Doc Auto for service since 2014 very professional customer service. They will tell you exactly what wrong with you vehicle very honest. They are willing to work with you. This is awesome shop to bring your vehicle to mechanics you can trust...

BatteryAuto engine diagnosticTransmission
T7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I strongly recommend you have your vehicle serviced by DOC Auto they have always been straight forward and honest with all the problems I have brought them and they hang onto the damaged parts to show how and why it failed. Very clean shop and professional group of guys.

BatteryBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Joel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Awsome place highly recommend! Friendly people and great turn around time! Very professional! Will be coming back for sure !

Customer photo from Joel's review
Transmission+ Punctuality+ Quality+ Professionalism
GerardoLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Damian is my go to guy. I have been bringing my cars and recommended friends and family for the past 12 years. The thing I really like is that he will show you the damage parts they replace, not like other mechanics that they just tell you what's wrong and tell you they changed it. He's Very professional and his…

A/C installation & repairBrakesAir conditioning+ Punctuality+ Quality+ Professionalism
RandyLocal Guide · 4 years ago★★★★★

Rating only, no written review.

BrakesGeneral repairs & maintenanceSteering & suspension repair
Frida4 years ago★★★★★

Rating only, no written review.

Oil changeTransmission+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 57%Overpriced 4%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance49—
Oil change46—
Brakes26—
Engine repair24—
Auto maintenance22—
Air conditioning22—
Auto engine diagnostic20—
Transmission18—

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