Experts Reviews · Company report
Doctor Drips Plumbing - Nashville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Doctor Drips Plumbing - Nashville

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 496 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Doctor Drips Plumbing - Nashville is better than 95% of leak detection services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Doctor Drips Plumbing - Nashville is better than 92% of leak detection services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Doctor Drips Plumbing - Nashville is better than 100% of leak detection services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Doctor Drips Plumbing - Nashville is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Doctor Drips Plumbing - Nashville is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Doctor Drips Plumbing - Nashville is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Doctor Drips Plumbing - Nashville for 8 kinds of job.

Doctor Drips Plumbing - Nashville for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$800–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$261–$931
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Shower repair”

RICK6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I wouldn’t use anyone else! Brandon is a great addition. Very knowledgeable and represents you well.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
RodneyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

first entry: Contacted them through their website and was called within 15minutes to set up the appt. Tech was on site that day and the repair was minor/ easily handled. Price for diagnostics and repair were very fair! 3/18/25 entry- cannot figure out how to leave sep reviews, so will add on. Since first contact…

Paid $800–1,000Great priceFaucet repairWater heater repairShower repair
Amos1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

When a 30 minute consultation and shower repair job turned into a 9.5 hour tankless water heater and gas line replacement job, Jance and his team kept us informed every step of the way and just kept working until the project was done. I'll trust them to do all of our plumbing and related work from now on. They were so easy to work with too!

Water heater repairShower repair
Eric6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Jance's Dr. Drips is the best and most reliable plumbing service in Nashville. Quick, professional, clean, and correct. Have used him for years, just did again, and plan to continue. A+

Reasonable priceFaucet repairShower repair
SamLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Dr. Drips has become my go-to plumber. Their fast reliable service combines with excellent skills to take care of their clients. I fortunately found Dr. Drips in recommendations on the Next Door site when a big box store fell through on the install of the dishwasher I had bought from them. Since then, I’ve called on…

Paid $1,000+Reasonable pricePlumbing leak detectionWater heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I highly recommend calling Doctor Drips first. They responded quickly to my broken trip lever with rusted out screws, and repaired it without needing to remove drywall. I was very impressed with the level of professionalism and communication. The cost was definitely a value. I will be a loyal customer for all plumbing needs in the future.

Shower repair+ Responsiveness+ Punctuality+ Quality
Spencer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Dr drips was on time, extremely knowledgeable, and very professional. It can be hard to find reliable professionals in this field but I would highly recommend them for anyone who has plumbing needs.

Drain cleaningShower repair+ Professionalism
George4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast response, nice professional plumber. Great job

Shower repair
Stephen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good company. Honest techs.

Shower repair
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tom was awesome to work with. On time, courteous and professional. Would highly recommend and will definitely use again when needed.

Faucet repairShower repairToilet repair+ Responsiveness+ Punctuality+ Quality
Cornel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Luke was excellent! Job well done! Would recommend anytime! Will use Doctor Drips for any other needs that may come up!

Plumbing leak detectionFaucet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
M1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jance and Mark are professional, efficient and kind.

Faucet installationShower installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Wendy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Matthew is an above-and-beyond service person. In his initial visit he diagnosed the problem (a leaky tub faucet) suggested parts and how to source them and even checked under the house for any additional concerns. When he returned for follow up and installation, there was an equipment failure but Matthew and his…

Plumbing leak detectionFaucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
DavidEdited 6 months ago★★★★★

Rating only, no written review.

Paid $300–400Reasonable pricePlumbing leak detectionShower repair
Trent5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionPlumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
NicoleLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Shower repair+ Responsiveness+ Punctuality+ Professionalism
Marla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Shower repairToilet repair+ Responsiveness+ Punctuality+ Quality
Ronald5 years ago★★★★★

Rating only, no written review.

Shower repair+ Punctuality+ Quality+ Professionalism
Melissa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Faucet installationPlumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality

Price

$383-8% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 64%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair42$322–$1.1k
Toilet repair41$176–$656
Water heater repair39$78–$466
Plumbing leak detection38$78–$630
Water heater installation35$1.2k–$2.5k
Drain cleaning34$161–$493
Faucet repair33$166–$529
Faucet installation28$292–$593

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