Experts Reviews · Company report
Doctor Drips Plumbing - Nashville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Doctor Drips Plumbing - Nashville

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 496 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Doctor Drips Plumbing - Nashville is better than 95% of leak detection services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Doctor Drips Plumbing - Nashville is better than 92% of leak detection services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Doctor Drips Plumbing - Nashville is better than 100% of leak detection services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Doctor Drips Plumbing - Nashville is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Doctor Drips Plumbing - Nashville is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Doctor Drips Plumbing - Nashville is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Doctor Drips Plumbing - Nashville for 8 kinds of job.

Doctor Drips Plumbing - Nashville for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$656
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 42 Google reviews tagged “Toilet repair” · showing 40

Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Courteous, excellent work, and he went the extra mile to make sure everything was functioning. He even arrived earlier than first expected.

Paid $200–400Reasonable priceToilet repair
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Lots of problem solving and friendly efficient service. Very prompt and affordable too.

Paid $200–400Great priceToilet repair
TaylorLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Robbie did a great job!

Paid $600–800Reasonable priceToilet repairWater tank repairWater heater repair
Shawn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fast and friendly service scheduled next day. Brandon arrived early, and was friendly, professional, and earnest. He worked hard to provide options with prices and likely outcomes to solve a tricky plumbing problem. Recommended.

Paid $200–400Reasonable priceToilet repair
RICK6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I wouldn’t use anyone else! Brandon is a great addition. Very knowledgeable and represents you well.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Spencer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Dr. Drips took care of my issue quickly and provided me with good information and options so I could pick which option best suited my home. I appreciated the honesty

Great priceToilet repairDrain cleaning
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service.

Toilet repair
Pamela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

On time, professional, reasonable pricing

Paid $100–200Reasonable priceToilet repair
Marty5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Dr Drips (Jance and Robbie and Wyatt) did a great job fixing our toilet and Replumbing our entire house. We had defective PEX by Nibco and they removed it with all new PEX-A. They did an excellent job and worked to minute damage to our home. They cleaned up very well and respected our home. Jance and Robbie are…

Paid $1,000+Reasonable priceToilet repairPlumbing leak detectionPlumbing pipe repair
SamLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Dr. Drips has become my go-to plumber. Their fast reliable service combines with excellent skills to take care of their clients. I fortunately found Dr. Drips in recommendations on the Next Door site when a big box store fell through on the install of the dishwasher I had bought from them. Since then, I’ve called on…

Paid $1,000+Reasonable pricePlumbing leak detectionWater heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

From years of experience, I gave this company 5 stars and really meant it. Jance, the owner, and his associates are remarkably efficient, prompt, and fair. In a plumbing emergency, I don’t call anybody else. ⭐️ ⭐️ ⭐️⭐️ ⭐️

Paid $200–300Reasonable priceToilet repair
ChrisLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jance was super easy to work with and performed quality work without taking too long. Super happy that Dr.Drips was available to help with a plumbing issue on such short notice.

Toilet repair
susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

What can I say. We NEEDED the toilet fixed. Doctor Drips committed to same day service. Richard responded well within the window, and had the repair done in under 30 minutes. THANKS!

Paid $100–200Reasonable priceToilet repair
Terri10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Robbie & Wyatt were awesome. They were respectful & explained everything well. My problem was solved efficiently & it was very reasonable. I highly recommend Doctor Drips.

Great priceToilet repairFaucet repairWater heater repair
Maria7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We love Doctor Drips! They have to be the fastest, most professional, most reasonably priced, and friendliest plumbers on the planet! Thanks for doing such great work in our home.

Paid $200–300Reasonable priceToilet repairGarbage disposal installationPlumbing pipe repair
Kathrine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our young toddler clogged our main downstairs toilet with a sipply cup lid and these guys were able to come within a couple of hours to rescue us. We had to pay a little more for an evening visit but it was well worth it for us. Very professional and fast.

Toilet repair+ Responsiveness+ Punctuality+ Quality
Ben6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Luke was awesome Friendly- and new what the problem was immediately- even checked my water pressure. Will definitely ask for him in the future

Toilet repair+ Responsiveness+ Punctuality+ Quality
Tony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

10/10. Quick response and quick service for a great price.

Toilet repair
BradLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We contacted Jance (the owner) for a second opinion on some plumbing issues with a home we were buying. He was much more transparent (and accurate in his diagnosis) than Hiller. After giving us a quote, we sent his findings to the seller, who hired him to complete repairs. (The attached photo is something he pulled…

Customer photo from Brad's review
Outdoor plumbing system repairSewer repairToilet repair+ Responsiveness+ Quality+ Professionalism
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tom called before he came, showed up when he said he would,and did a great job. All in the same day Thank you Tom !

Toilet repair+ Responsiveness+ Punctuality+ Quality
J.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

They said what they would do and when they would do it, then showed up earlier with a pleasant attitude and got it done as promised

Toilet repair+ Responsiveness+ Punctuality+ Quality
KaseyLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast and efficient service! Called on a Tuesday and the plumber was there the next morning. Had the issues fixed in two hours. I was very pleased with the service.

Toilet repair+ Responsiveness+ Punctuality+ Quality
Deb5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called and they had someone out within half an hour. We had a major leak and they had it fixed up the same day. Very professional, courteous, communicative and just really nice people. I will hesitate to use them again for my plumbing needs.

Plumbing leak repairToilet repair+ Responsiveness+ Punctuality+ Professionalism
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tom was awesome to work with. On time, courteous and professional. Would highly recommend and will definitely use again when needed.

Faucet repairShower repairToilet repair+ Responsiveness+ Punctuality+ Quality
Deborah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very nice pleasant young man with knowledge in areas I needed. Will use this company again!

Toilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
efo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dr. Drips is the only plumber we’ll use. They’re quick to reply, friendly and considerate, efficient, trustworthy, take great care in their work, and no BS. It’s never fun to part with your money, but if you have to, it’s nice to know you did so wisely.

Plumbing leak detectionFaucet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Steven6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience. I will use them again

Toilet repair+ Responsiveness+ Punctuality+ Quality
Aaron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My technician Tom Buck was great! He arrived promptly and fixed my leak super quickly!

Toilet repair
Tonda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Awesome service! Very professional but personal and very nice! Fixed my problem in no time! Will call them in the future for sure!

Toilet repair+ Punctuality+ Quality+ Professionalism
Pat7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Both people I dealt with at Dr Drips were very professional. I had to have my tankless water heater serviced. The technician was prompt and very courteous. I will definitely use them again.

Toilet repairWater heater repair+ Responsiveness+ Punctuality+ Professionalism
liza9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional and efficient. Provided options for solutions and acted quickly. Polite and showed genuine care for my home.

Plumbing leak detectionToilet repair+ Responsiveness+ Punctuality+ Quality
RonLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great friendly service. Dr. Drip kept us informed when he would be there and was very fairly priced. We told him we were cooperate and that billing would be a process and he is doing the work. The employees are super friendly and knowledgeable about what they are doing. I think I found a plumber for life.

Toilet repair+ Responsiveness+ Punctuality+ Quality
Meghan6 months ago★★★★★

Rating only, no written review.

Paid $300–400Reasonable priceToilet repair
jontinea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Toilet repair+ Punctuality+ Quality+ Professionalism
Justin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionToilet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Toilet repair+ Responsiveness+ Punctuality+ Quality
Ken2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
Trent5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionPlumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
Marla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Shower repairToilet repair+ Responsiveness+ Punctuality+ Quality
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Show more toilet repair reviews (2 more) →

Price

$383-8% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 64%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair42$322–$1.1k
Toilet repair41$176–$656
Water heater repair39$78–$466
Plumbing leak detection38$78–$630
Water heater installation35$1.2k–$2.5k
Drain cleaning34$161–$493
Faucet repair33$166–$529
Faucet installation28$292–$593

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