Experts Reviews · Company report
Doctor Drips Plumbing - Nashville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Doctor Drips Plumbing - Nashville

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 496 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Doctor Drips Plumbing - Nashville is better than 95% of leak detection services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Doctor Drips Plumbing - Nashville is better than 92% of leak detection services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Doctor Drips Plumbing - Nashville is better than 100% of leak detection services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Doctor Drips Plumbing - Nashville is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Doctor Drips Plumbing - Nashville is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Doctor Drips Plumbing - Nashville is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Doctor Drips Plumbing - Nashville for 8 kinds of job.

Doctor Drips Plumbing - Nashville for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “Water heater installation”

David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I’m very pleased with Dr. Drips and would recommend them to anyone. Branden and his team were wonderful to work with. They were professional and very timely getting the project done. They were also very Reasonably priced considering my situation. David Bibee

Paid $2,000+Reasonable priceWater heater installationPlumbing pipe repairToilet installation
Dexter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great response time and knowledgeable employees

Paid $200–400Great priceWater heater installation
Sean6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Outstanding

Paid $2,000+Reasonable priceWater heater installation
JacksonLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dr Drips did a fantastic job replacing my 50 gal Rheem gas water heater, and in the process I learned so much about the water heater. I had a gas knob that broke and I couldn't get the pilot light on, out of 5 plumbers I called on a Thursday afternoon, he was the only one that picked up my call, and advised me of my…

Paid $2,000+Reasonable priceWater heater installation
RICK6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I wouldn’t use anyone else! Brandon is a great addition. Very knowledgeable and represents you well.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Meg6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The whole Doctor Drips team is fantastic! They've been prompt, professional, and so helpful with all our needs. 10/10!!!

Water heater installationToilet installationFaucet installation
Hannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Love this company. Brandon was our plumber and he did great work, was kind, and professional. Thank you so much!

Reasonable priceWater heater installationWater tank installation
BobLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fast, efficient, courteous, professional, awesome!

Paid $300–400Reasonable priceWater heater installation
Jenean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional installers! Communication was great. Arrived at scheduled time. Answered all questions that I had. I would definitely recommend to anyone. I will use them again myself if needed.

Paid $1,000+Reasonable priceWater heater installation
ScottLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I have used many different plumbing companies in Nashville over the years. Nothing comes close to my experience with Doctor Drips. They are on time, incredibly efficient, and work with the highest levels of proficiency. All at a reasonable price. They are my number one and only choice for future plumbing needs. I…

Paid $600–700Reasonable pricePlumbing leak detectionFaucet installationWater heater installation+ Quality
Russell7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very nice guy, arrived early, good communication, and work was done quickly and done well.

Paid $600–700Reasonable priceWater heater installation
AnnaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We cannot say enough good things about everyone at Doctor Drips — especially Ronnie and Wyatt. Working on a historic home built in 1920 requires experience, patience, and problem-solving skills, and they brought all of that and more. Ronnie was incredibly knowledgeable, punctual, and respectful of our home…

Great priceWater heater installationWater tank installationToilet installation
SamLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Dr. Drips has become my go-to plumber. Their fast reliable service combines with excellent skills to take care of their clients. I fortunately found Dr. Drips in recommendations on the Next Door site when a big box store fell through on the install of the dishwasher I had bought from them. Since then, I’ve called on…

Paid $1,000+Reasonable pricePlumbing leak detectionWater heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
Randi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

From my initial call to Doctor Drips, and to the very conclusion of service, Jance provided outstanding service. He removed our old water heater that had been installed in our attic and replaced it with a tankless water heater. Due to the configurations of our home, initially we were unable to get hot water in our…

Reasonable priceWater heater installationPlumbing leak detectionPlumbing leak repair
KokoLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent Service from Doctor Drips – Highly Recommend! Doctor Drips (Jance) did an outstanding job replacing my hot water heater. From start to finish, he was professional, knowledgeable, and incredibly courteous. He quickly provided a fair and clear quote, offered great recommendations, and showed up right on…

Customer photo from Koko's reviewCustomer photo from Koko's reviewCustomer photo from Koko's reviewCustomer photo from Koko's review
Paid $1,000+Reasonable priceWater heater installation
Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Know exactly what I needed and was able to get it installed in a timely manner.

Reasonable priceWater heater installation
Jordan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is the second time we’ve called with an emergency and Jance is always so quick to respond and get help to us. We appreciate them so much!

Great priceWater heater installation
Sarah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely recommend Dr. Drips! The owner, Jance, is extremely responsive and professional, and their prices are reasonable and they use quality materials. Tom and team did great work on the house I just purchased that required a significant amount of plumbing updates and code corrections, including replacing all of…

Faucet installationShower installationToilet installation+ Responsiveness+ Punctuality+ Quality
Amy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matthew came out and installed a new tankless water heater for us. He was professional and provided answers to all our questions. We will definitely be using them again for any of our plumbing needs. Highly recommended!

Water heater installation+ Responsiveness+ Punctuality+ Quality
efo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dr. Drips is the only plumber we’ll use. They’re quick to reply, friendly and considerate, efficient, trustworthy, take great care in their work, and no BS. It’s never fun to part with your money, but if you have to, it’s nice to know you did so wisely.

Plumbing leak detectionFaucet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
RachelLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've had Dr Drips out multiple times for a large renovation project plus some followup work. They moved laundry room pipes, replaced old pipes, replaced a water heater then fixed it when it was defective (parts problem, not due to install). My contractor hired them initially but I'll continue calling them for…

Faucet installationGarbage disposal installationWater heater installation+ Punctuality+ Quality+ Professionalism
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have finally found a trusted go-to plumber!! Tom Buck with Doctor Drips came in and did so well correcting a previous plumber's mess up with our kitchen renovation, that we hired them to execute our master bathroom renovation. Over the past 5 months Tom has been in and out of our home replacing interior lines,…

Customer photo from Lisa's review
Faucet installationShower installationToilet installation+ Quality
JoeLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Working with Doctor Drips was an easy and smooth process. They communicated clearly from my first initial call and until they were finished. I called a ton of plumbers after speaking with Doctor Drips to do my due diligence and I came back to Doctor Drips because of their professionalism and knowledge of my needs.

Water heater installation+ Responsiveness+ Punctuality+ Quality
BarbaraLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Got appt. quickly when calling at 5 pm Friday. Plumber came on time, finished quickly. Polite, professional.

Water heater installation+ Responsiveness+ Punctuality+ Quality
AJ3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Dr. Drips was great! Mark and Jance were able to install a new water line from the street, rough in all of our fixtures, and install a water heater in a very timely manner. All around, great service!

Faucet installationShower installationToilet installation+ Responsiveness+ Quality+ Professionalism
Devan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

After waking up to a leaking water heater, we contacted a big box store for an estimate. While their estimate was lower, the delivery date was two weeks away and after getting disconnected from customer service twice, I was done. I called Doctor Drips because of their great reviews. My call was immediately picked…

Water heater installation+ Responsiveness+ Punctuality+ Professionalism
Jamie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Water heater installation
Ricardo6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Matt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Water heater installation+ Punctuality
X3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Water heater installationOutdoor plumbing system repair
Meghan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Water heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
Bob5 years ago★★★★★

Rating only, no written review.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Michael5 years ago★★★★★

Rating only, no written review.

Water heater installation+ Quality
Zachary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Tonie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Water heater installation+ Responsiveness+ Punctuality+ Quality

Price

$383-8% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 64%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair42$322–$1.1k
Toilet repair41$176–$656
Water heater repair39$78–$466
Plumbing leak detection38$78–$630
Water heater installation35$1.2k–$2.5k
Drain cleaning34$161–$493
Faucet repair33$166–$529
Faucet installation28$292–$593

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