Experts Reviews · Company report
Doctor Drips Plumbing - Nashville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Doctor Drips Plumbing - Nashville

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 496 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Doctor Drips Plumbing - Nashville is better than 95% of leak detection services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Doctor Drips Plumbing - Nashville is better than 92% of leak detection services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Doctor Drips Plumbing - Nashville is better than 100% of leak detection services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Doctor Drips Plumbing - Nashville is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Doctor Drips Plumbing - Nashville is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Doctor Drips Plumbing - Nashville is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Doctor Drips Plumbing - Nashville for 8 kinds of job.

Doctor Drips Plumbing - Nashville for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$78–$466
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 32
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 40 Google reviews tagged “Water heater repair” · showing 20

TaylorLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Robbie did a great job!

Paid $600–800Reasonable priceToilet repairWater tank repairWater heater repair
Bryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Good service and response time to fix a problem with my tankless water heater.

Paid $200–400Reasonable priceWater heater repair
RICK6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I wouldn’t use anyone else! Brandon is a great addition. Very knowledgeable and represents you well.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
RodneyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

first entry: Contacted them through their website and was called within 15minutes to set up the appt. Tech was on site that day and the repair was minor/ easily handled. Price for diagnostics and repair were very fair! 3/18/25 entry- cannot figure out how to leave sep reviews, so will add on. Since first contact…

Paid $800–1,000Great priceFaucet repairWater heater repairShower repair
Amos1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

When a 30 minute consultation and shower repair job turned into a 9.5 hour tankless water heater and gas line replacement job, Jance and his team kept us informed every step of the way and just kept working until the project was done. I'll trust them to do all of our plumbing and related work from now on. They were so easy to work with too!

Water heater repairShower repair
ScottLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I have used many different plumbing companies in Nashville over the years. Nothing comes close to my experience with Doctor Drips. They are on time, incredibly efficient, and work with the highest levels of proficiency. All at a reasonable price. They are my number one and only choice for future plumbing needs. I…

Paid $600–700Reasonable pricePlumbing leak detectionFaucet installationWater heater installation+ Quality
Conner3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I called Doctor Drips on the Monday following New Years with water heater issues, and Richard from their team arrived at my house the next morning at 8am with the repairs completed by 10am. Service was excellent, communication was transparent, pricing seemed fair and the issues seem to be fixed. Give them a shot!

Paid $400–500Reasonable priceWater heater repair
SamLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Dr. Drips has become my go-to plumber. Their fast reliable service combines with excellent skills to take care of their clients. I fortunately found Dr. Drips in recommendations on the Next Door site when a big box store fell through on the install of the dishwasher I had bought from them. Since then, I’ve called on…

Paid $1,000+Reasonable pricePlumbing leak detectionWater heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
Ray7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jance was awesome in his professionalism and work. Very responsive and neat.

Water heater repair
Frank11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

A real professional. As always.

Water heater repair+ Responsiveness+ Punctuality+ Quality
MichelleLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

UPDATE: Dr. Drips has taken care of all of our plumbing needs since we moved here in Aug 2022. We are now selling the house and he just addressed the buyer's requests, so I can add to my prior recommendation with a longer term endorsement. Jance is responsive, professional, honest, just generally a good guy. We came…

Paid $500–600Reasonable pricePlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Terri10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Robbie & Wyatt were awesome. They were respectful & explained everything well. My problem was solved efficiently & it was very reasonable. I highly recommend Doctor Drips.

Great priceToilet repairFaucet repairWater heater repair
Alison10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Robbie showed up right on time, was efficient and thorough and fixed our water heater. He was also kind enough to show me how to do a small repair myself. Highly recommend this company.

Paid $300–400Great priceWater heater repair
Adam7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Can’t recommend Doctor Drips enough. Janice was really easy to work with - he quickly identified the problem, fixed the water heater, and it was all done for a fair price.

Great priceWater heater repair
Mary12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I could not say enough about this company or Luke, the plumber fantastic job

Plumbing leak detectionWater heater repair+ Responsiveness+ Punctuality+ Quality
BradLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We contacted Jance (the owner) for a second opinion on some plumbing issues with a home we were buying. He was much more transparent (and accurate in his diagnosis) than Hiller. After giving us a quote, we sent his findings to the seller, who hired him to complete repairs. (The attached photo is something he pulled…

Customer photo from Brad's review
Outdoor plumbing system repairSewer repairToilet repair+ Responsiveness+ Quality+ Professionalism
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tom was great. He was on time, found my problem quickly, asked a few questions, explained the issues, and was patient while I asked a few questions. Overall, professional and polite.

Water heater repair+ Responsiveness+ Punctuality+ Professionalism
Brad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience with Dr Drips. Matt was very professional and kept me updated about the progress of the repair. I will certainly call again when I have a plumbing issue.

Water heater repair+ Responsiveness+ Quality+ Professionalism
Richard7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Dr Drips to replace our water heater and just now to fix a leaking pipe that froze. They were very responsive, very professional, and a great price.

Outdoor plumbing system repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Bob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My water heater went out right before the holidays, so we had some delay. They tried to expedite the needed parts but with the holidays and weather it took longer than usual. They were very responsive on any issues or questions.

Water heater repair+ Responsiveness

Show more water heater repair reviews (20 more) →

Price

$383-8% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 64%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair42$322–$1.1k
Toilet repair41$176–$656
Water heater repair39$78–$466
Plumbing leak detection38$78–$630
Water heater installation35$1.2k–$2.5k
Drain cleaning34$161–$493
Faucet repair33$166–$529
Faucet installation28$292–$593

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