Analyzing 8,726,4628.7M ReviewsFor 24,94624.9K Experts

Experts Reviews · Company report
Dodge Moving & Storage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty83−1.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Dodge Moving & Storage

O'Fallon, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 92 packing services · 4.8★ from 1,102 Google reviews

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Report card

Percentile vs other packing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dodge Moving & Storage is better than 91% of packing services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dodge Moving & Storage is better than 86% of packing services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dodge Moving & Storage is better than 83% of packing services.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dodge Moving & Storage is better than 100% of packing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dodge Moving & Storage is better than 100% of packing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dodge Moving & Storage is better than 87% of packing services.A
87

Reviews for your job

Customers hired Dodge Moving & Storage for 8 kinds of job.

Dodge Moving & Storage for interstate moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$2.1k–$4.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 48/100.How Job match is calculatedBuilt only from reviews Google tagged “Interstate moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Interstate moving”

Caryl10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Larry and his friend were great in helping us loading our stuff. We appreciated the constant updates. It helped lessen the burden of moving.

Reasonable priceInterstate movingMoving-related packing
Hudson3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been through several long-distance moves in my life, and this was by far the best experience I've ever had. Every part was without issue from start to finish. Mary, our estimator came twice to give estimates and was so helpful in answering questions. Lea, our Move Coordinator, was always in contact and…

Reasonable priceInterstate moving
Logan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

AVOID AT ALL COST!!! During 20-years of military moves, we’ve had considerable experience with the moving process and various companies. Dodge Moving & Storage is the only bad experience we’ve ever had. It began with the packers. With a three-day window to pack and a planned team of 4-6 personnel per day, instead…

Interstate movingMoving-related packing− Professionalism
ChuckLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Interstate moving+ Responsiveness+ Punctuality+ Quality

Price

$2.5k+156% vs typical packing services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 41%Overpriced 0%Not sure 26%

Jobs customers hired them for

JobReviewsCategory typical
Local moving94$569–$1.6k
Moving-related packing60$496–$1.5k
Oversized-item moving42$228–$680
Furniture assembly25—
In-state moving21$1.1k–$3.2k
Senior moving20$569–$1.7k
Moving-related storage16$315–$1.4k
Vehicle transport7—

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