Analyzing 8,137,0068.1M ReviewsFor 23,00523K Experts

Experts Reviews · Company report
Doggy Lama Pet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Doggy Lama Pet Care

Walnut Creek, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 131 pet services · 5.0★ from 132 Google reviews

📞 Call (510) 504-2003Request a call backWebsite ↗

Report card

Percentile vs other pet services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Doggy Lama Pet Care is better than 99% of pet services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Doggy Lama Pet Care is better than 95% of pet services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Doggy Lama Pet Care is better than 99% of pet services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Doggy Lama Pet Care is better than 100% of pet services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Doggy Lama Pet Care is better than 100% of pet services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Doggy Lama Pet Care is better than —% of pet services.–
—

Reviews for your job

Customers hired Doggy Lama Pet Care for 4 kinds of job.

Doggy Lama Pet Care for dog boarding

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Dog boarding”

Irene6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We absolutely love Molly and the whole Doggy Lama team! From the very beginning, Molly has been so communicative, kind, and flexible and she always sends the best photo updates that brighten our day. When Wilma first started going to Molly, she was a shy and timid pup who wasn’t comfortable being off leash. Over…

Customer photo from Irene's review
Reasonable priceDog walkingDog boarding
Bella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We've been so lucky to have Molly in our dog's life for several years now and she is the best. I feel so fortunate to have found Doggy Lama Pet Care when our other dog sitters had to move away. I wanted a long term replacement for our pup and that's what Molly and her crew have been. She always communicates in a…

Reasonable priceDog walkingDog boarding

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 86%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog walking6—
Dog training3—
Other pet daycare2—
Dog boarding2—

Compare with

East Bay Dog Walkers logoEast Bay Dog WalkersExperts Score 90Walnut Creek · 4.96★Woof Gang Bakery & Grooming Walnut Creek logoWoof Gang Bakery & Grooming Walnut CreekExperts Score 83Walnut Creek · 4.82★Posh Pup Grooming logoPosh Pup GroomingExperts Score 81Walnut Creek · 4.81★