Experts Reviews · Company report
Doigg's Restoration & Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%69+4.9Momentum penalty64−3.6Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Doigg's Restoration & Cleaning

McLendon-Chisholm, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 63 roof cleaning · 5.0★ from 250 Google reviews

Report card

Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Doigg's Restoration & Cleaning is better than 93% of roof cleaning.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Doigg's Restoration & Cleaning is better than 84% of roof cleaning.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Doigg's Restoration & Cleaning is better than 100% of roof cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Doigg's Restoration & Cleaning is better than 100% of roof cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Doigg's Restoration & Cleaning is better than 64% of roof cleaning.B
64
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Doigg's Restoration & Cleaning is better than 69% of roof cleaning.B
69

Reviews for your job

Customers hired Doigg's Restoration & Cleaning for 8 kinds of job.

Doigg's Restoration & Cleaning for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 46 Google reviews tagged “General carpet cleaning” · showing 20

George6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent. Bailey was polite, friendly, and very skilled. Have had our carpets cleaned many times with multiple companies over the years. Doigg's has been the best-- very, very thorough and meticulous. Thank you!

General carpet cleaning+ Quality+ Professionalism
Leslie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Collin did an excellent job cleaning our carpets. He was professional, friendly, and explained everything he was doing to make our carpets clean. We have been customers of Doigg’s for over 20 years, and we will never use anyone else!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kenny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleased with the whole crew, especially James! Knowledgeable team that takes pride in their work.

General carpet cleaningFlood cleanupFlood restoration+ Responsiveness+ Punctuality+ Quality
CharlotteLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Have used Doiggs for years to clean carpet. Each time is a great experience, such nice, well trained techs. Today, Collin did an excellent job and even consoled me in the loss of my husband. He is a gem in today's world.

General carpet cleaning+ Value
Margi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time, sent notification when on his way, and did a nice job! Collin was professional, explained the process and after care, and was friendly. We will use Doiggs again!!

Customer photo from Margi's reviewCustomer photo from Margi's review
General carpet cleaning
Gregory2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Collin with Doiggs Carpet was extremely professional and a hard worker. He did a superb job on our carpet and my mothers carpet. I would highly recommend their service. I would give Collin five out of five stars. He is a huge asset to Doiggs. I have used two other competitors before and Doiggs outmatched them in quality and price.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job. Out carpet had been professionally cleaned before but this company’s results were far superior. Super clean and very professional. Highly recommend.

General carpet cleaning
shakira4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cole was on-time, friendly, and professional. He did a wonderful job! I highly recommend Doigg’s for your carpet cleaning needs!

Carpet cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jerry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Punctual, polite and professional. Will absolutely hire them again.

General carpet cleaningUpholstery cleaning+ Punctuality+ Professionalism
Nathan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cole was kind, informative, fast and thorough. Will absolutely use Doiggs again.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Kaki3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cole Doigg came to clean our carpets and was so kind & very professional. I will definitely use Cole again to take care of our floors & rugs. I highly recommend Doiggs and look forward to doing business with them again. Thank you Cole!

General carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
Janis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The men were very polite and on time. They did a great job.

General carpet cleaningFlooring
Park4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cole was prompt and the service was quick. Doiggs did a great job on my carpet.

General carpet cleaning+ Punctuality+ Professionalism
Dinah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cole was great I had a lot of spots on my carpet I did not know what they were. He was able to work his magic and get them all out. Now my carpet look new again. Thanks a lot Cole

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Kyle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've known Doigg's for twenty years and they have always done an excellent job. They have helped me in the middle of the night on water damage as well as helping me remodel multiple times when I had pipers burst, etc. Fantastic people to do business with.

Area rug cleaningGeneral carpet cleaningHVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Doiggs was a lifesaver when we had emergency water damage in our home. They responded immediately, saving further damage for occurring. Highly recommended!

General carpet cleaningWater damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality
katelin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service. Excellent job cleaning. Honest with what can be cleaned and not, (as opposed to others who say they can and stains come back!). I wouldn't use anyone else, and I had previously.

General carpet cleaningHVAC duct & vent cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Timothy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Doigg's is a top flight professional company that is extremely responsive, and treats you like family. I've had occasion to use them twice for flood damage and both times were on the job within hours and took control to minimize the mold damage. I wouldn't use anyone else.

General carpet cleaningWater damage-related cleanup & repairMold inspection+ Responsiveness+ Punctuality+ Quality
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Doigg has been our go to for years. Their representatives are always knowledgeable and go above and beyond in making carpet cleaning as hassle free as possible. I will be calling them soon to clean my collection of antique rugs.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Chuck5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jeff was very responsive and friendly! They were able to clean up a rain flood in our home, without any damage to the walls or carpet. Highly recommend!

General carpet cleaningWater damage-related cleanup & repairMold inspection

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 57%Overpriced 14%Not sure 0%

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