Water damage restoration service · McLendon-Chisholm, TX · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%69+4.9Momentum penalty64−3.6Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#56 of 63 roof cleaningiPosition by Experts Score among all companies we track in this category. · better than 11%
5.0★★★★★250 Google reviews · 23 photos
99%five-star reviews
4.67★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the company for rapid response times, professional communication, and thorough water damage restoration or carpet cleaning services. Recurring themes highlight staff kindness, clear explanations of the process, and fair pricing. However, a minority of negative reviews describe instances where promised reconstruction work was not completed on time or where the company failed to address post-service issues.
Google rating: 5.0 out of 5 from 250 reviews (99% five-star).
Reviews on this page: 250 Google reviews (204 with written comments, 4 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 13, 2026.
Service: Roof Cleaning Company serving McLendon-Chisholm, Texas.
Data from Google, last updated November 2, 2026.
Score profile vs other roof cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
This companyRoof Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Doigg's Restoration & Cleaning: 93/100 on this factor. Category median: 97.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Doigg's Restoration & Cleaning: 84/100 on this factor. Category median: 97.A
84
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Doigg's Restoration & Cleaning: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Doigg's Restoration & Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Doigg's Restoration & Cleaning: 64/100 on this factor. Category median: 100.B
64
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Doigg's Restoration & Cleaning: 69/100 on this factor. Category median: 100.B
69
Bar = this company · dark tick = category median.
Star ratings
250 Google reviews we collected
5.0of 5
5 stars24799%
4 stars10%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 204 written reviews
99%praise
Praise41999%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
86%fair
Great price229%
Reasonable457%
Overpriced114%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude11828%
Quality & results8721%
Speed & response7718%
Would recommend7117%
Communication256%
Honesty & trust246%
Price & value215%
What customers talk about
We read 204 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It’s a really difficult thing to come home to find something like that, and from the beginning, they were so kind and helpful.”
“Had Doiggs out to clean my carpets in my house, they did a great job and got a large stain out of my daughter’s room!”
“They helped me to understand the extent of what would have to be done and they worked very quickly to remove the damaged floors and cabinets.”
“They showed up within an hour of calling and began removing water immediately.”
“If you’re ever in a situation where you need restoration or cleaning services, we highly recommend Doigg’s.”
“If you have a water emergency, I can't recommend Doigg's highly enough.”
“They clearly explained the restoration process, worked efficiently, and kept us informed every step of the way.”
“Their quality of work, professionalism, and genuine care for their customers truly set them apart.”
“You can rest assured that they will do a great job and give you fair pricing.”
People customers mention
Doiggs25 reviews
James13 reviews
Cole11 reviews
Collin6 reviews
Jeff6 reviews
Darrell3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Doigg's Restoration & Cleaning for 8 kinds of job. Pick one to see what they paid and said.
RReggie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★
Did not do what they said they would. Demo'd my home after plumbing damages but did not ever put it back together after over two months. I called and texted weekly but nothing was done. Eventually ended up having to find someone else to do the job. VERY disappointing.
OverpricedRemodelingFlooring
SSean12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
They did a fantastic job!!! Completely remade a bathroom vanity cabinet that had water damage. Pulled the old out, cut out the drywall that needed replacing. Restored back to brand new. They were able to save the countertop and sink. It lotterally is brand new. I think the work was completed very fast. They did a…
BBrian13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Had Doiggs out to clean my carpets in my house, they did a great job and got a large stain out of my daughter’s room! Couldn’t be happier
Great priceCarpet cleaning
SSandiLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Erik called to let me know he would be here in 20 minutes and he was here in 20 minutes. He was very professional and helpful. He did an amazing job. He even took the time to try to calm my dog that was in his kennel going crazy over the cleaning device and letting him smell it and making sure he was not here to…
MMatthew3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Doigg's was excellent in helping with our new building that was completely flooded due to plumbing issues. They showed up within an hour of calling and began removing water immediately. Stayed consistent every day until the demo, drying, cleanup, and final testing were complete. All the guys were friendly and…
Flood restorationFlood cleanupWater removal
AAdriaLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Doiggs came to our home after we had a pipe burst and our house flooded while we were away. It’s a really difficult thing to come home to find something like that, and from the beginning, they were so kind and helpful. They answered all of my million questions without batting an eye and did an incredible job getting…
Great priceFlood cleanupWater removalWater damage-related cleanup & repair
Did not do what they said they would. Demo'd my home after plumbing damages but did not ever put it back together after over two months. I called and texted weekly but nothing was done. Eventually ended up having to find someone else to do the job. VERY disappointing.
Price assessment: Overpriced
Services: Remodeling, Flooring
Response time: 8+ hr
S
Sean Pfeiffer12 reviewsiTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
They did a fantastic job!!! Completely remade a bathroom vanity cabinet that had water damage. Pulled the old out, cut out the drywall that needed replacing. Restored back to brand new. They were able to save the countertop and sink. It lotterally is brand new. I think the work was completed very fast. They did a professional job..... and I was happy about the price too. They deserve your business.
Price assessment: Reasonable price
Services: Water damage-related cleanup & repair, Painting
Response from the owner · 2 months ago
Thanks Sean. We love hearing awesome feedback.
We appreciate your business
B
Brian Young13 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Erik called to let me know he would be here in 20 minutes and he was here in 20 minutes. He was very professional and helpful. He did an amazing job. He even took the time to try to calm my dog that was in his kennel going crazy over the cleaning device and letting him smell it and making sure he was not here to hurt him or me. Thank you for taking such great care of your customers! Thank you to James for introducing me to your company in the first place! Will definitely call you guys again!
2nd Review
These guys are amazing. Today I had Juan in my home and he was very professional and helpful. He provided top notch service. Thank you Doigg's for always sending someone so professional! Give Jaun a raise!!!!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Carpet cleaning, Pet stain & odor removal, Service not listed
Response from the owner · 3 years ago
Thank you Sandi for your feedback. We appreciate your business
M
Michael Peterson5 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Doigg's was excellent in helping with our new building that was completely flooded due to plumbing issues. They showed up within an hour of calling and began removing water immediately. Stayed consistent every day until the demo, drying, cleanup, and final testing were complete. All the guys were friendly and professional. Hire this company if you need flood restoration and cleanup!
Services: Flood restoration, Flood cleanup, Water removal
Response from the owner · 2 months ago
Thank you Matthew. We always are glad to hear great feedback
A
Adria ChurchLocal Guide · 18 reviewsiTotal number of Google reviews Adria has written across all businesses on Google Maps, not just this one.
Doiggs came to our home after we had a pipe burst and our house flooded while we were away. It’s a really difficult thing to come home to find something like that, and from the beginning, they were so kind and helpful. They answered all of my million questions without batting an eye and did an incredible job getting the water out of the house and saving my home! I am so grateful for all that they did for us.
Price assessment: Great price
Services: Flood cleanup, Water removal, Water damage-related cleanup & repair
Response from the owner · 8 months ago
Adria, we're sorry you had to go through that but so glad we were ableto help out with you water damage. Thank you for the awesome feedback, always good to hear news like this.
K
Karen Campbell4 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Jennifer Smith had major flood damage and the job they did helping to coordinate insurance and teams of people to remove and replace everything was fantastic.
Hi Karen, Thank you for the kind words, we're glad we could help out Jennifer with her water damage in Greenville Tx. You were all great to work with and our goal is to get you back to normal ASAP.
J
Jennifer Echols-Smith4 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
They were professional, prompt and no surprises. The technician who did our office, Collin, knew his business, was very professional, and again, no surprises. I will use them again.
