Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Dolce Medical Spa - Old Town logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%27+1.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Dolce Medical Spa - Old Town

Tempe, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 112 medical spas · 5.0★ from 576 Google reviews

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Report card

Percentile vs other medical spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dolce Medical Spa - Old Town is better than 96% of medical spas.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dolce Medical Spa - Old Town is better than 93% of medical spas.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dolce Medical Spa - Old Town is better than —% of medical spas.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dolce Medical Spa - Old Town is better than 100% of medical spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dolce Medical Spa - Old Town is better than 100% of medical spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dolce Medical Spa - Old Town is better than 27% of medical spas.D
27

Reviews for your job

Customers hired Dolce Medical Spa - Old Town for 8 kinds of job.

Dolce Medical Spa - Old Town for LED skin phototherapy treatments

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “LED skin phototherapy treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “LED skin phototherapy treatments”

BrittanyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Completely changed my skin! Highly recommend.

Customer photo from Brittany's review
Reasonable priceHydradermabrasion/HydraFacialAcne facialMicroneedling
Angie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Carly gave me a fantastic facial with dermaplane. She explained everything before and made great recommendations for my skin. She has over 15 years experience.

Great priceEuropean facialDermaplaningLED skin phototherapy treatments
QualantreLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Dahlia was so kind, very knowledge, and friendly!

Not sureBasic facialMicrobladingLED skin phototherapy treatments
Metsuyan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I did the signature facials and it was really good! And Benjamin was awesome to offer me a good facial package! Take it if he offers one to you!!!

Great priceBasic facialDeep cleansing facialPigmentation problem treatments
Kristyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent Facial by Parisa! She was amazing and so knowledgeable.

LED skin phototherapy treatments
Karla6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’m so happy I found Dolce Med Spa before my wedding. Holly has been working with me for several months to get me picture perfect! At 63 years young I wanted to feel radiant and with Holly’s help, I did!! Highly recommend 🩵

Reasonable priceHydradermabrasion/HydraFacialMicroneedlingDermaplaning
CourtneyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Carly was fantastic. She let me know what the products were and super friendly and was able to answer all my questions. The salon is clean and Jenny in the consultation room is very kind and informed.

Reasonable priceHydradermabrasion/HydraFacialFacial massageLED skin phototherapy treatments

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 36%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Hydradermabrasion/HydraFacial30—
European facial14—
Basic facial11—
LED skin phototherapy treatments7—
Deep cleansing facial5—
Microdermabrasion5—
Microneedling4—
Dermaplaning4—

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