Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts
Reviewers at this Tempe facial spa consistently praise the knowledgeable staff for providing thorough explanations, gentle techniques, and relaxing atmospheres that leave skin glowing. Customers frequently highlight the effectiveness of services like micro-needling and dermaplaning, noting that packages include home-use devices. However, low-star reviews indicate a pattern of dissatisfaction regarding aggressive sales tactics and unclear contract terms, with some clients reporting difficulty canceling memberships or receiving refunds for unused products.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
576 Google reviews we collected
Phrases our text analysis found in 540 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 540 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is such a sweetheart, also very kind and really enjoys her life!”
“Emily for an awesome and amazing experience ❤️ she was very knowledgeable, empathetic and compassionate though out this Experience.”
“I highly recommend Delia and can’t wait for my next facial.”
“I would never recommend this place to anyone!”
“I had a great facial Dalia was my esthetician she was wonderful explained everything great and we had a lot in common, Jenny followed up with the pres…”
“I was greeted immediately when I arrived and was grateful they let me keep my appointment as I was late, but let them know ahead of time.”
“An affordable way to obtain the perfectio x with a lifetime warranty and care for my aging skin.”
“She’s incredibly knowledgeable, professional, and genuinely passionate about what she does.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Dolce Medical Spa - Old Town for 8 kinds of job. Pick one to see what they paid and said.
Excellent. Holly was my person today. Wonderful person to work with. Highly recommended.♥️
Carley provided a super facial , my skin feels amazing! She also provided a through explanation of her work. I totally recommend her professional approach
Dalia, what’s incredible I had my first facial and it was magnificent. She is such a sweetheart, also very kind and really enjoys her life! Thank you so much!
I’ve had a few facials with Carly and she’s the best experience I ever had with facials, she’s the best !!!
Delia at Dolce Medical Spa is amazing! This was one of the best, if not the best, facials I’ve ever had. She is kind, knowledgeable, gentle, and truly cares about her clients. I never felt rushed, and my skin felt so refreshed, smooth, and glowing afterward. I highly recommend Delia and can’t wait for my next…
Carly is informative and knowledgeable. A relaxing experience and a soothing atmosphere. She was able to coach me well on how to better support my skin.
| Job | Reviews | Category typical |
|---|---|---|
| Hydradermabrasion/HydraFacial | 30 | — |
| European facial | 14 | — |
| Basic facial | 11 | — |
| LED skin phototherapy treatments | 7 | — |
| Deep cleansing facial | 5 | — |
| Microdermabrasion | 5 | — |
| Microneedling | 4 | — |
| Dermaplaning | 4 | — |
5.0 ★★★★★ 576 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Excellent. Holly was my person today. Wonderful person to work with. Highly recommended.♥️
Amazing experience. Holly is fantastic. My skin is glowing!
Carley provided a super facial , my skin feels amazing! She also provided a through explanation of her work. I totally recommend her professional approach
Dalia was fantastic! My skin feels great!
Dalia, what’s incredible I had my first facial and it was magnificent. She is such a sweetheart, also very kind and really enjoys her life! Thank you so much!
I’ve had a few facials with Carly and she’s the best experience I ever had with facials, she’s the best !!!
Delia at Dolce Medical Spa is amazing! This was one of the best, if not the best, facials I’ve ever had. She is kind, knowledgeable, gentle, and truly cares about her clients. I never felt rushed, and my skin felt so refreshed, smooth, and glowing afterward. I highly recommend Delia and can’t wait for my next facial. Thank you for such a wonderful experience!
Carly is informative and knowledgeable. A relaxing experience and a soothing atmosphere. She was able to coach me well on how to better support my skin.
Alana was great. They do have some amazing staff. And if you get into a package it comes with red light tools and face creams to maintain between treatments. Definitely going to be returning
Alondra is the technician that did my Facial and it was magnificent. I looked amazing, like eight years younger. My face was glowing is what everyone said that saw me afterwards it was like a night and day difference. I recommend this to everyone.
Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts
