iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 112 medical spasiPosition by Experts Score among all companies we track in this category. · better than 93%
5.0★★★★★246 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Liv for Aesthetics five stars based on 246 reviews. Clients highlight services such as facials, dermaplaning, microneedling, and waxing, frequently citing the provider's punctuality, thorough communication, and ability to explain treatment processes. Recurring themes include personalized care for acne and general skincare, with many customers noting the relaxed atmosphere and willingness to answer questions. No common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 246 reviews (100% five-star).
Reviews on this page: 246 Google reviews (240 with written comments, 10 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: September 27, 2026.
Service: Medical Spa serving Tempe, Arizona.
Data from Google, last updated October 29, 2026.
Score profile vs other medical spas
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Liv for AestheticsMedical Spas median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Liv for Aesthetics: 100/100 on this factor. Category median: 95.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Liv for Aesthetics: 99/100 on this factor. Category median: 93.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Liv for Aesthetics: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Liv for Aesthetics: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
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Bar = this company · dark tick = category median.
Star ratings
246 Google reviews we collected
5.0of 5
5 stars246100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 240 written reviews
99%praise
Praise34899%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1148%
Reasonable1252%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude12435%
Would recommend7020%
Quality & results5917%
Communication5014%
Honesty & trust267%
Speed & response165%
Price & value62%
What customers talk about
We read 240 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was very knowledgeable and took the time to explain the process and what I should expect.”
“I HIGHLY, HIGHLY, HIGHLY recommend Liv to absolutely everyone!”
“I had an amazing experience with Liv who I visited for the first time.”
“She explained how each product works and benefits the skin.”
“I’ve been going to Liv for over three years now, and I can genuinely say she is one of the best people I’ve ever had the pleasure of finding.”
“Not only is she communicative in the treatment room, but responsive via text, email , social media etc.”
“Definitely a great value great customer service and friendly conversation.”
People customers mention
Olivia26 reviews
Brazilian10 reviews
Reality4 reviews
Bootcamp3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Liv for Aesthetics for 8 kinds of job. Pick one to see what they paid and said.
KKim13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had an amazing experience with Liv who I visited for the first time. She made me feel comfortable and asked great questions in order to provide me with the best service. She went above and beyond my expectations.
Eyebrow waxingDermaplaning
GGabrielle1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Booked the derma planing facial! Such an awesome experience so relaxing and she gave me great recommendations for my skin!!
Reasonable price
KKyla1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I really enjoyed my experience with Liv! She was very knowledgeable and took the time to explain the process and what I should expect. I had a lot of questions and she answered all of them without making me feel rushed.
I’m looking forward to continuing my skincare journey with her!
GGeorgina2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Liv went above and beyond with my son’s acne treatment. She made him feel comfortable and excited about improving his skin, and he is genuinely looking forward to coming back for his next appointment. She explained how each product works and benefits the skin. We are so grateful for her expertise and kindness, and dedication. Highly recommend Liv!!
Great priceAcne treatments
NNicole3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Liv was the sweetest and I appreciated how she takes her time to help her clients out!
SSierraLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I had been looking for a new esthi for quite some time and through a mutual friend/ social media I found Olivia! I absolutely loved my facial with her, she was so knowledgeable and gave such wonderful options when it came to managing my acne! I will 10000 percent be coming back to continue trying to clear my texture and non inflamed acne :)
I had an amazing experience with Liv who I visited for the first time. She made me feel comfortable and asked great questions in order to provide me with the best service. She went above and beyond my expectations.
Services: Eyebrow waxing, Dermaplaning
G
Gabrielle Goehner1 reviewiTotal number of Google reviews Gabrielle has written across all businesses on Google Maps, not just this one.
I really enjoyed my experience with Liv! She was very knowledgeable and took the time to explain the process and what I should expect. I had a lot of questions and she answered all of them without making me feel rushed.
I’m looking forward to continuing my skincare journey with her!
D
Devynn Marshall6 reviewsiTotal number of Google reviews Devynn has written across all businesses on Google Maps, not just this one.
I’ve been going to Liv for over three years now, and I can genuinely say she is one of the best people I’ve ever had the pleasure of finding. I’m so incredibly grateful that I found her, and over the years, she has become so much more than just the person I go to, I truly consider her a friend. ❤️
Every four weeks, we catch up, talk about life, share updates, and she always takes the time to listen to me and genuinely hear me out. Today, I shared some personal news with her that has been especially difficult for me, and she was so incredibly kind and compassionate.
To my surprise, she told me that today’s session was on her. I felt so bad because I wanted to pay, but she wouldn’t let me. She simply wanted to brighten my day, give me something positive to look forward to, and show me a little kindness during a particularly difficult time. With everything I’ve been dealing with financially and personally, that gesture meant more to me than she probably realizes. It was truly one of the kindest things anyone has done for me.
I absolutely love going to Liv, and no matter where life takes me, I will always come back to her. I currently live in Goodyear and still make the drive all the way to Tempe every four weeks because she is truly the best of the best. ✨
I HIGHLY, HIGHLY, HIGHLY recommend Liv to absolutely everyone! I’ve already recommended her to two of my friends, and they both look forward to their appointments with her just as much as I do.
If you’re considering going to her, DO IT. You won’t regret it! ❤️
Price assessment: Great price
Services: Brazilian waxing
Response from the owner · 3 years ago
Thank you!!! It was great meeting you! I’m so glad you found me!
G
Georgina Castro2 reviewsiTotal number of Google reviews Georgina has written across all businesses on Google Maps, not just this one.
Liv went above and beyond with my son’s acne treatment. She made him feel comfortable and excited about improving his skin, and he is genuinely looking forward to coming back for his next appointment. She explained how each product works and benefits the skin. We are so grateful for her expertise and kindness, and dedication. Highly recommend Liv!!
Price assessment: Great price
Services: Acne treatments
N
Nicole Gorosics3 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
I had been looking for a new esthi for quite some time and through a mutual friend/ social media I found Olivia! I absolutely loved my facial with her, she was so knowledgeable and gave such wonderful options when it came to managing my acne! I will 10000 percent be coming back to continue trying to clear my texture and non inflamed acne :)
Services: Facial, Acne treatments
C
Cinthya Cabanillas9 reviewsiTotal number of Google reviews Cinthya has written across all businesses on Google Maps, not just this one.
I had a great first experience with Liv! She was very kind, knowledgeable, and took the time to explain everything she was doing. She listened to my skin concerns, answered all my questions, and gave me helpful recommendations for my skin type.
She was also very gentle and thorough with the dermaplaning. I felt really comfortable with her. My skin felt so smooth and glowy afterward! I would definitely recommend Liv and will be coming back.
Price assessment: Reasonable price
Services: Facial
E
Erin Ehasz7 reviewsiTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Ive been dealing with adult acne for a while now, and was recommended to Liv by my close friend! Liv takes the time to explain what acne is and what causes or triggers of it is. She explains the process of her treatment plans and the reasons behind why she does each step. Liv also asks questions about your lifestyle habits in order to create a treatment program that best fits you!
She is very attentive, encouraging, and supportive throughout the process of the acne Bootcamp! Highly recommended!