iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%95+24.8Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#45 of 112 medical spasiPosition by Experts Score among all companies we track in this category. · better than 60%
5.0★★★★★215 Google reviews · 15 photos
99%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Elemental Aesthetics five stars based on 215 reviews, frequently praising the personalized attention, knowledgeable staff, and natural results from services like Botox, fillers, facials, and prolotherapy. Patients highlight the clinic's professional communication, welcoming atmosphere, and long-term patient loyalty, noting that providers take time to explain treatments and tailor plans to individual needs. The only recurring criticism in low-star feedback involves claims that certain results were short-lived or that the medical staff appeared rude and overly focused on financial gain.
Google rating: 5.0 out of 5 from 215 reviews (99% five-star).
Reviews on this page: 215 Google reviews (182 with written comments, 4 with photos).
Owner responses: the business replied to 49% of reviews.
Most recent review: October 28, 2026.
Service: Medical Spa serving Tempe, Arizona.
Data from Google, last updated October 29, 2026.
Score profile vs other medical spas
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Elemental AestheticsMedical Spas median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elemental Aesthetics: 96/100 on this factor. Category median: 95.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elemental Aesthetics: 95/100 on this factor. Category median: 93.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elemental Aesthetics: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elemental Aesthetics: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elemental Aesthetics: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
–
Bar = this company · dark tick = category median.
Star ratings
215 Google reviews we collected
5.0of 5
5 stars21399%
4 stars00%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 182 written reviews
97%praise
Praise23397%
Complaints83%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price3352%
Reasonable2945%
Overpriced00%
Not sure23%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9740%
Would recommend3916%
Honesty & trust3715%
Quality & results3515%
Communication177%
Price & value115%
Speed & response52%
What customers talk about
We read 182 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The experience and professionalism is amazing and they really do care and take the time to individualize treatment to the clients need.”
“They make me feel comfortable and valued, and I highly recommend this wonderful practice!”
“Swanick at Elemental Aesthetics for many years, and I cannot recommend her highly enough.”
“I trust Jean's professional knowledge to make the decision of what kind of facial I receive.”
“Complete waste of money do not trust her products!”
“Doctor Boyer has been providing exceptional service for the last 15 years I’ve been a patient of hers.”
“Swanick is incredibly attentive, knowledgeable, and really takes the time to listen, explain everything, and make sure you feel comfortable.”
“i do always having a great service here nice costumer service and affordable prices”
“She and her staff are quick to respond to questions or concerns and my injections always look amazing.”
People customers mention
Swanick90 reviews
Summer19 reviews
Botox16 reviews
Jean10 reviews
Boyer9 reviews
Swanik5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Elemental Aesthetics for 5 kinds of job. Pick one to see what they paid and said.
AAddie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Best personnel at this office. The experience and professionalism is amazing and they really do care and take the time to individualize treatment to the clients need. I am very impressed with everything about this practice
Reasonable priceSculptra treatments
SSuhairLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
They are very nice, Dr Summer is amazing, so kind and knowledgeable. Keep the good work
Thank you so much
Great priceBOTOX treatments
TToddLocal Guide · 45 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Truly a fabulous experience and result!!! Dr Swanick has a great eye for balance and contour. Similar to my profession (orthodontics), there is a massive difference in skill, quality and result when comparing a highly trained specialist to someone who is licensed to perform a procedure.
RRyan10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Dr. Boyer is the best prolo therapy doctor I have found. And a source of accurate information on nutrition and excrise. I fly in from out of state to visit her. After a couple really bad car accidents and chronic pain, Dr. Boyer had put me back together and made me functional again. She is also really just an…
Great priceMicroneedlingService not listed
SSusanLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
This is the most professional and caring people you will obtain services from! Sincerely appreciate the way Dr Swanok focuses on helping you achieve your goals and also will give her expert advice. Jean has the same focus and really wants to make a difference in not only how you look and the confidence you…
AApril5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Dr Swanick and her staff are exceptional! She is knowledgeable, attentive, and caring, and her team is warm, professional, and welcoming. They make me feel comfortable and valued, and I highly recommend this wonderful practice!
Best personnel at this office. The experience and professionalism is amazing and they really do care and take the time to individualize treatment to the clients need. I am very impressed with everything about this practice
Price assessment: Reasonable price
Services: Sculptra treatments
Response from the owner · a year ago
We are thrilled to hear about your positive experience at Elemental Aesthetics. We do our best to give everyone individualized treatments that are right for them!
S
Suhair AmerLocal Guide · 15 reviewsiTotal number of Google reviews Suhair has written across all businesses on Google Maps, not just this one.
They are very nice, Dr Summer is amazing, so kind and knowledgeable. Keep the good work
Thank you so much
Price assessment: Great price
Services: BOTOX treatments
T
Todd Dickerson (Doctor D)Local Guide · 45 reviewsiTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
Truly a fabulous experience and result!!! Dr Swanick has a great eye for balance and contour. Similar to my profession (orthodontics), there is a massive difference in skill, quality and result when comparing a highly trained specialist to someone who is licensed to perform a procedure.
R
Ryan Minder10 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Dr. Boyer is the best prolo therapy doctor I have found. And a source of accurate information on nutrition and excrise. I fly in from out of state to visit her. After a couple really bad car accidents and chronic pain, Dr. Boyer had put me back together and made me functional again. She is also really just an awesome person on top of every thing else. Is was originally skeptical of prolo therapy, but after having it, it works really well, I went from 2 chiropractor visits a week to 1 every 3 or 4 months. That is how good prolo from dr. Boyer is.
Price assessment: Great price
Services: Microneedling, Service not listed
S
Susan KauffmanLocal Guide · 16 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
This is the most professional and caring people you will obtain services from! Sincerely appreciate the way Dr Swanok focuses on helping you achieve your goals and also will give her expert advice. Jean has the same focus and really wants to make a difference in not only how you look and the confidence you possess when you walk out the front door. The entire team is excellent!
Response from the owner · a year ago
Thank you Susan for the review! We appreciate you, and stive to give everyone a 5 star experience.
W
William Kaja2 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Dr Swanick and her staff are exceptional! She is knowledgeable, attentive, and caring, and her team is warm, professional, and welcoming. They make me feel comfortable and valued, and I highly recommend this wonderful practice!
Response from the owner · a year ago
Hi April, Thank you for your review and recommendation of Dr. Swanick and Elemental Aesthetics!
D
Dora Pinter8 reviewsiTotal number of Google reviews Dora has written across all businesses on Google Maps, not just this one.
Doctor Boyer has been providing exceptional service for the last 15 years I’ve been a patient of hers. I love coming to see her. She takes great care of me and makes me look beautiful! Thank you, Doctor Boyer. You are the best.
Price assessment: Great price
Services: BOTOX treatments
M
MELISSA MARX8 reviewsiTotal number of Google reviews MELISSA has written across all businesses on Google Maps, not just this one.
I truly don't recall when I first started going to Elemental Aesthetics- my guess is 10 years. That says enough right there! As other reviewers have said, Dr. Swanick is extremely caring and takes the needed time to discuss where and how Botox or Dysport (I have used both) will enhance my facial features. This review, however, is for Jean who provides my monthly facials.
I trust Jean's professional knowledge to make the decision of what kind of facial I receive. She always keeps me in the decision-making process of what she suggests. Guess the biggest compliment I can share in this review that my 76 year-old face looks pretty darn great! Jean also provides me with the best product(s) suggestions that have made an impact on my facial skin's hydration. She is also supportive how I can maximize my products as the expense does add up!
I can't say enough about the total experience at Elemental Aesthetics. All, and I do mean all... are so kind, friendly, and knowledgeable. I love going to my appointments!
Response from the owner · 8 years ago
Susan! Thank you so much for sharing your experience with us! It is an absolute pleasure working with you to help you achieve your beauty goals! We are so excited you are enjoying your result and look forward to continuing to work with you!!!
