Analyzing 9,888,5089.9M ReviewsFor 27,85827.9K Experts

Experts Reviews · Company report
Dolphin Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%93+24.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Dolphin Pest Control

Birmingham, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #142Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 130 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dolphin Pest Control is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dolphin Pest Control is better than 93% of pest control services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dolphin Pest Control is better than 99% of pest control services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dolphin Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dolphin Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dolphin Pest Control is better than —% of pest control services.–
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Reviews for your job

Customers hired Dolphin Pest Control for 8 kinds of job.

Dolphin Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#114 / 286
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “Bug & insect extermination” · showing 20

tristan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Came out on short notice- professional, friendly, and affordable, thanks Michael!

Paid $100–120Great priceBug & insect extermination
DeborahLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

They do a great job!! And took care of all my problems.

Paid $80–100Great priceRodent exterminationBug & insect extermination
Donna11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Michael was prompt, courteous and knowledgeable! I wouldn’t use anyone else!

Great priceHome inspectionRodent exterminationBug & insect extermination
8969447 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wonderful experience.

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationMosquito extermination
Gina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Best Pest Control Service. We have been using them for years!!!

Paid $80–100Great priceBug & insect extermination
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Michael was a pleasure to work with. Very professional, helpful , and focused on customer service. I highly recommend Michael for any of your pest control needs.

Great priceHome inspectionBug & insect extermination
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have been with Dolphin Pest Control for a few years now nothing but good things to say. Michael is wonderful, knowledgeable and very professional. Thanx for the wonderful service u have provided

Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Kristen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Micheal is very reliable and always helpful.

Paid $100–120Reasonable priceBug & insect extermination
AngelineLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

10/10 call him when you want the problem solved

Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
Georgina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Michael is a great guy, very personable and provides quality work.

Bug & insect extermination
Tom11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Michael is very professional and thorough. I highly recommend him.

Paid $160–180Great priceHome inspectionBug & insect extermination
victoria11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mike takes care of our pest control needs and does it with professionalism and a positive attitude! He is like family!

Paid $80–100Great priceGeneral pest inspectionBug & insect extermination
ScottLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Michael has done an excellent job keeping pests away. Always on-time, professional, a d thorough. Highly recommend!

Paid $60–80Great priceRodent exterminationSpider exterminationFlea & mite extermination
MikeLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Wow you mean I haven’t reviewed this awesome company before?!?! How did that happen??? The owner Michael Ibe is not only a 5⭐️ owner but an even better human being! My Wife and Mother and myself all love him as a person and as a business owner! What more can I say other than the long term services industry like Pest…

Paid $100–120Great priceHome inspectionRodent exterminationGeneral pest inspection
Wanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Dolphin Pest Control has provided me with a pest free home for almost three years now. I absolutely love the quality of service provided.

Paid $80–100Great priceHome inspectionRodent exterminationSpider extermination
JR2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Awesome service and customer service! Gets the job done. Absolutely no complaints!

Great priceBug & insect extermination
Kernon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent service! Always does a wonderful and thorough job.

Great priceBug & insect extermination
Stepfarne13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very professional , knowledgeable and outstanding customer service

Paid $80–100Great priceGeneral pest inspectionMosquito exterminationCockroach extermination
Pamela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Working with Michael has been great. He is very knowledgeable and very professional.

Paid $80–100Great priceMosquito exterminationBug & insect extermination
Paulette10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent Service honest and dependable. Does a great job

Paid $80–100Great priceGeneral pest inspectionBug & insect extermination

Show more bug & insect extermination reviews (13 more) →

Price

$91-16% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 79%Reasonable 21%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination33$58–$133
General pest inspection31$58–$128
Cockroach extermination25$73–$246
Rodent extermination21$83–$323
Spider extermination18$76–$166
Ant extermination15$76–$214
Home inspection11$58–$164
Flea & mite extermination7$99–$323

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