How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%46+11.2Value 14%100+14.1Replies to reviews 7%4+0.3Craft & service penalty90−1Momentum penalty32−6.8Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.53SCOREDon's Auto Repair
Philadelphia, PA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #155Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.7★ from 518 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Don's Auto Repair for 8 kinds of job.
Don's Auto Repair for general repairs & maintenance
Clear ✕All 32 Google reviews tagged “General repairs & maintenance”
I've been going to Don for over 15 years now, and he has always done great and fast work at a fair price! I would never take my car anywhere else!
Love this place! They are always quick and helpful. Once they had a long wait and weren’t sure if they could fix my issue and referred me to another place close by that helped right away. Excellent customer service!
Amazing. I knew I needed a wheel bearing because I know the sound well and another local place said I did not need it. Don fixed right away. Very convenient to make appointment online and was done quick at fair price. Will keep coming back!!
amazing service and even better customer service. I am an immigrant.
I LOVE THIS PLACE! This is the go to spot for me. Never has a problem for maintenance and repair of all my cars. Great work!
Found this place on Facebook page. The service and the work they did to my Toyota is great. Good work and good price! Gonna be my favorite spot for my car.
They were able to squeeze me in the week of Thanksgiving and have my car repaired in less than 24 hours, saving me having to spend $200 on a car rental to get to Thanksgiving. And all this after I emphasized that there was really no rush and that they could take their time and work on it after Thanksgiving. Also…
This is a great place and after being ripped off by a shop recently I miss this place even more. You will know you are in good hands. Wish I still lived in Philly so I could take my car to them!
Always fast and reliable
Quality, professional work and reasonable prices!
This place is the only place I’ll take my car! Honest and trustworthy!
Don is a straight shooter and very knowledgeable mechanic! Had to get a new alternator put in my '06 Subaru Forrester. Dropped it off at noon on a weekday and it was done in less than 24 hours. Prices are standard going-rate but they seem very knowledgeable over here and are super quick! Will be using Don's in the future thanks guys!
Updated December 2022: Just would add on to my three year old review below that Don's Auto is still the best. My 17 year old subaru forester has to be brought in every now and then for big fixes (braking system, AC, headlight assembly replacement, etc) and Don and his crew do a great job every time and are very…
I can’t recommend Dons enough! They always answer the phone and are direct and clear with what your car needs, how much it’s gonna cost, and how long it’s gonna take. They accommodated my schedule and we’re able to help me out on a short notice. I’ll start coming here for all of my car’s maintenance. Fast and friendly service. Thank you Don!
I love Don’s - it’s the only place I’ve tried in Philly that doesn’t talk down to me for not knowing absolutely everything about my car. They don’t try to take advantage of/overcharge you and make you feel like a child, call you sweetie etc, unlike other places I’ve been in the city. They’re so quick and do the job right for a great price.
I’ve been here a few times and they are always great! So quick to get you in, extremely reasonable prices and always easy to work with. Won’t take my car anywhere else!
They are the best! They’re not only kind but the service they provide is exceptional, pricing is very reasonable, and they don’t try to offer you services for your car that you don’t need unlike most other auto repair shops. 10/10 recommend
First time customer, fantastic service, prompt and professional.
Excellent service! Don and his wife are so friendly and kind. I was able to schedule my vehicle for repairs very quickly, and their pricing is very fair. They had my car ready same day too! I will certainly use them again and recommend them to others.
Super friendly and super quick. Went in for an oil change and a good once over before going on a long drive down to NC. Don patched a leak from a small nail in my rear right tire, installed a new battery, and changed the oil in under an hour.
Nice shop and friendly people! The prices are reasonable. I just had my state inspection done here. They passed my car and gave me honest, helpful feedback on upcoming maintenance. If you can, call a few days ahead of time, they will take care of you. This is where I will be going for my inspections and auto needs from now on!!
Don has been my car mechanic for almost 20 years. He is honest, and provides quality service at a fair price. Much thanks to Don and his team for their professionalism over the years!
I've been taking my Mazda3 to Don's for over a decade. Don, his wife, and their staff have never let me down. They do what needs to be done and NEVER try to sell me repairs that aren't necessary. (I know this is true because I'm an engineer who does a lot of my repairs myself.) The work is always done correctly,…
First time here for annual inspection, dropped off the car thinking at least a few hours and it was ready in 30 minutes! Great service!
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 32 | — |
| Vehicle Inspection | 28 | — |
| Oil change | 26 | — |
| Tires | 21 | — |
| Brakes | 11 | — |
| Auto engine diagnostic | 10 | — |
| Battery | 6 | — |
| Wheel alignment | 6 | — |
