How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%46+11.2Value 14%100+14.1Replies to reviews 7%4+0.3Craft & service penalty90−1Momentum penalty32−6.8Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.53SCOREDon's Auto Repair
Philadelphia, PA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #155Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.7★ from 518 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Don's Auto Repair for 8 kinds of job.
Don's Auto Repair for oil change
Clear ✕All 26 Google reviews tagged “Oil change” · showing 20
Friendly, cost effective, and fast! Very grateful to find them within walking distance ❤️
I've been going to Don for over 15 years now, and he has always done great and fast work at a fair price! I would never take my car anywhere else!
Love this place! They are always quick and helpful. Once they had a long wait and weren’t sure if they could fix my issue and referred me to another place close by that helped right away. Excellent customer service!
Great service. Honest shop that took care of my car and it runs great now!
This is a great place and after being ripped off by a shop recently I miss this place even more. You will know you are in good hands. Wish I still lived in Philly so I could take my car to them!
Don's is a trustworthy, fair, high quality business. They're always attentive and pleasant, and have a good sense of humor to boot.
Quality, professional work and reasonable prices!
Service was fast and reasonable prices! Staff is all very friendly and helpful,will be coming back
Don and his wife are very nice. Prices are very reasonable. They do good work. I would definitely recommend.
Don is fantastic. Honest, thorough and fast. Got my car up & running AND my final bill was less than his quote. Excellent service!
Best mechanic I’ve ever had. I’ve lived in Philly for 3 years and even for a simple oil change I refuse to go anywhere but Dons. His prices are fair, he will always be honest with you, and will never con you into doing some repair you don’t need.
Updated December 2022: Just would add on to my three year old review below that Don's Auto is still the best. My 17 year old subaru forester has to be brought in every now and then for big fixes (braking system, AC, headlight assembly replacement, etc) and Don and his crew do a great job every time and are very…
I love Don’s - it’s the only place I’ve tried in Philly that doesn’t talk down to me for not knowing absolutely everything about my car. They don’t try to take advantage of/overcharge you and make you feel like a child, call you sweetie etc, unlike other places I’ve been in the city. They’re so quick and do the job right for a great price.
Had an annual inspection -- they fit me in that day, called promptly with an update on something that needed to be fixed, and then called me promptly again when it was ready to be picked up. Came right to the counter and checked out in less than a minute, then one of the employees stopped traffic so that I could get…
I’ve been here a few times and they are always great! So quick to get you in, extremely reasonable prices and always easy to work with. Won’t take my car anywhere else!
They are the best! They’re not only kind but the service they provide is exceptional, pricing is very reasonable, and they don’t try to offer you services for your car that you don’t need unlike most other auto repair shops. 10/10 recommend
Super friendly and super quick. Went in for an oil change and a good once over before going on a long drive down to NC. Don patched a leak from a small nail in my rear right tire, installed a new battery, and changed the oil in under an hour.
Don has been my car mechanic for almost 20 years. He is honest, and provides quality service at a fair price. Much thanks to Don and his team for their professionalism over the years!
Don was very fast, honest, and helpful!
I've been taking my Mazda3 to Don's for over a decade. Don, his wife, and their staff have never let me down. They do what needs to be done and NEVER try to sell me repairs that aren't necessary. (I know this is true because I'm an engineer who does a lot of my repairs myself.) The work is always done correctly,…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 32 | — |
| Vehicle Inspection | 28 | — |
| Oil change | 26 | — |
| Tires | 21 | — |
| Brakes | 11 | — |
| Auto engine diagnostic | 10 | — |
| Battery | 6 | — |
| Wheel alignment | 6 | — |



