Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
Google reviewers rate Don's Body Shop 4.9 out of 5 based on 897 reviews, frequently citing punctuality, accurate estimates, and proactive communication with customers and insurance companies. Many note that vehicles are returned clean and detailed, with staff handling repairs efficiently. However, some lower-rated reviews mention issues with missing personal items, unexpected costs, or incomplete repairs requiring additional attention.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
897 Google reviews we collected
Phrases our text analysis found in 651 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 651 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Dons Body Shop did a great job and left the car in wonderful shape!”
“Which leads me to think they are either dishonesty(not a good way to do business) or incompetent at their estimates (do not know their work thoroughly).”
“The work that was done was excellent and the people were very courteous.”
“Second visit in 60 days (different vehicles) excellent communication both times, estimates were spot on, vehicle was done on time and was much cleaner…”
“I strongly recommend their services to anyone in need of auto repairs.”
“I cannot recommend Don's enough!”
“They were able to do the estimate and get the repairs started right away.”
“The prices are very reasonable, and the quality of their work honestly saved me from having to buy a new car.”
“Good place to get ripped off.”
“Don’s is up front with what to expect, when and how they will communicate progress, they follow through with that communication and my vehicle was com…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Don's Body Shop for 8 kinds of job. Pick one to see what they paid and said.
Excellent management and employees. Super Quality work. Would highly recommend Dan's body shop.
Don’s Body Shop was great to work with! They were able to do the estimate and get the repairs started right away. I greatly appreciated the updates on the progress of my car as well!
Second visit in 60 days (different vehicles) excellent communication both times, estimates were spot on, vehicle was done on time and was much cleaner than they were when they went into the shop.
Great service all around. Well informed on the process and what to expect. I would recommend always!
I did not actually get my car worked on here even though I would definitely go there if I needed to. I had gotten some chemical on my hand in the back of the bottle said that I needed some sort of a mechanics soap to get it off. Obviously this is something I would only ever use once and I figured an auto body shop…
Great experience with Don's. Helpful, friendly and always kept me up-to-date during the repair.
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 254 | — |
| Painting | 161 | — |
| Auto detailing | 22 | — |
| Steering & suspension repair | 13 | — |
| Wheel alignment | 13 | — |
| Tires | 12 | — |
| Auto glass repair | 10 | — |
| Brakes | 7 | — |
4.9 ★★★★★ 897 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Excellent management and employees. Super Quality work. Would highly recommend Dan's body shop.
Great job. Thanks
The work that was done was excellent and the people were very courteous.
Don’s Body Shop was great to work with! They were able to do the estimate and get the repairs started right away. I greatly appreciated the updates on the progress of my car as well!
Thank you, Jodi! We're glad to hear you had a great experience with Don’s Body Shop and appreciated the timely updates on your car's progress. Your feedback means a lot to us!
Second visit in 60 days (different vehicles) excellent communication both times, estimates were spot on, vehicle was done on time and was much cleaner than they were when they went into the shop.
Thank you, Jim! We appreciate your kind words about our communication and timely service. It’s great to hear that your vehicles were returned in such excellent condition. We look forward to seeing you again!
Great service all around. Well informed on the process and what to expect. I would recommend always!
Thank you, Melissa! We're glad to hear you had a great experience and found our team informative. Your recommendation means a lot to us!
I did not actually get my car worked on here even though I would definitely go there if I needed to. I had gotten some chemical on my hand in the back of the bottle said that I needed some sort of a mechanics soap to get it off. Obviously this is something I would only ever use once and I figured an auto body shop would probably have something of that would work. The staff is extremely helpful extremely nice and did not make me feel ridiculous for my somewhat ridiculous request. Also the environment in the atmosphere seemed very professional and inviting.
Thank you, Angela! We appreciate your kind words about our helpful staff and inviting atmosphere. We're glad you felt comfortable reaching out to us, and we hope to assist you with your car in the future!
Great experience with Don's. Helpful, friendly and always kept me up-to-date during the repair.
Thank you, Jason! We're glad to hear you had a great experience with Don's. Our team strives to be helpful and keep you informed throughout the process. Your feedback means a lot to us!
When things don’t go to plan and I need a body shop, I know where I will take my vehicles going forward. Don’s is up front with what to expect, when and how they will communicate progress, they follow through with that communication and my vehicle was completed on-time.
Thank you, Paul! We're glad to hear that you appreciate our communication and timely service. We look forward to helping you with your vehicles in the future!
The front office ladies were very friendly. The body work repair was excellent. Our car was detail cleaned and the interior smelled like a new car. We will definitely refer others to Don's Auto Body.
Thank you, Monica! We're glad to hear that you had a positive experience with our front office team and that you loved the body work repair and detailing. Your referrals mean a lot to us!
Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
