Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Don's Body Shop logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Don's Body Shop

Olathe, KS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 897 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Don's Body Shop is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Don's Body Shop is better than 90% of auto repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Don's Body Shop is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Don's Body Shop is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Don's Body Shop is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Don's Body Shop is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Don's Body Shop for 8 kinds of job.

Don's Body Shop for auto glass repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto glass repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 9

All 10 Google reviews tagged “Auto glass repair”

Kathryn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always friendly and super helpful! We've used Don's for years now and won't go anywhere else!

Great priceAuto glass repairBody & TrimService not listed
RobertLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★

I kept waiting for all things to get done but I keep getting hounded for a review, so here goes. The hail damage repair was excellent. Don's Body Shop has always done quality body work. I am having issues with the finish details. I told them the windshield specified was not HUD compatible and was assured it was…

Auto glass repairBody & Trim
Tina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Amazing!! I will never take a car anywhere else. The dealership wanted $8500 to fix a few wires……. Don’s completed the repair for $700!!!! My insurance company recommended Don’s! Trustworthy, lifetime guarantee!!!! The car was clean and shining when I picked it up! So thankful for honest family owned business.

Auto glass repair
Terrace5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nice work with excellent communication all the way through

PaintingAuto glass repairBody & Trim
Sam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Don’s team did an incredible job with our Infiniti! The process was a systematic masterpiece! From the first step of getting a quote just by submitting pictures of the specific things we needed, to the accuracy of the quote, to the scheduling portal (which not only let me book the drop off, it kept us up to date…

Auto glass repairBody & TrimPainting
ChristopherLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dons was very courteous and professional. The work they did was prefect and looked as if it never happened. They kept me aware of what was going in the entire time. Austin and I talked most and he always answered all my questions and was so very helpful. Would recommend to anyone!

Auto glass repairBody & TrimPainting+ Punctuality+ Quality+ Professionalism
Christopher1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Did a great job. Very easy to work. Excellent customer service and kept us updated throughout the process.

Auto glass repairBody & Trim+ Punctuality+ Quality+ Professionalism
Harley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★

Rating only, no written review.

Auto glass repairPainting− Quality
Brent5 years ago★★★★★

Rating only, no written review.

Auto glass repairBody & TrimPainting+ Punctuality+ Quality+ Professionalism
RyanLocal Guide · 154 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto glass repairBody & TrimPainting+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 51%Overpriced 0%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim254—
Painting161—
Auto detailing22—
Steering & suspension repair13—
Wheel alignment13—
Tires12—
Auto glass repair10—
Brakes7—

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