How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREDon's Body Shop
Olathe, KS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 897 Google reviews
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Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Don's Body Shop for 8 kinds of job.
Don's Body Shop for body & trim
Clear ✕All 254 Google reviews tagged “Body & Trim” · showing 160
Excellent management and employees. Super Quality work. Would highly recommend Dan's body shop.
Great job. Thanks
The work that was done was excellent and the people were very courteous.
When things don’t go to plan and I need a body shop, I know where I will take my vehicles going forward. Don’s is up front with what to expect, when and how they will communicate progress, they follow through with that communication and my vehicle was completed on-time.
The front office ladies were very friendly. The body work repair was excellent. Our car was detail cleaned and the interior smelled like a new car. We will definitely refer others to Don's Auto Body.
From initial contact to the completion of the body work, I received red-carpet service all the way. The shop has the very best team in town. They are professional, highly skilled technicians that repaired my car with precision, and it now looks pristine—just like it rolled off the factory floor. I strongly…
Kept me updated along the way and car was finished ahead of time
Felt comfortable with Don’s from the moment I asked for an estimate. They worked with the at fault insurance company and all the huddles. Kept us informed throughout the process. Shout out to Katie and the rest at Don’s.
I chose Dons body shop based on the rating that they have online. They did not disappoint. They were in communication with me often and were helpful. Unfortunately my car was deemed a total loss but if I am needing work done in the future I hope to use dons again.
Things went very good. Appreciated the updates they gave me as they worked on my car.
Don's was excellent both in their service on the car and with me, as well as with their work. I had worked with them before in getting an old car's bumpers replaced, and they did an excellent job. I went back to them again with a new car that had been hit, and their work was just as good as previously. Their repairs…
Great experience dealing with a collision repair. Will continue to do business with Don's
Very helpful and responsive to my questions. Great service and beautiful job on my car!!
Don's was great worked well with insurance to make it easy. Did an amazing repair and paint job.
Great service and results! Third time I have used them.
⭐⭐⭐⭐⭐ Don’s Body Shop did an awesome job with our Subaru WRX STI. The quality of the work was excellent, and you can tell they care about getting the details right. Everything was done with real precision, and the car looks great. What impressed me just as much was how they handled the entire process. They worked…
Jay helped us fix a minor issue with my son’s car. I highly recommend their work and service.
They got my part in quickly and got me scheduled, and in and out in record time. Excellent customer service.
Always friendly and super helpful! We've used Don's for years now and won't go anywhere else!
very friendly, and did great work.
Very impressive! Excellent communication and too notch service!
Fabulous vehicle repair at Don's Body Shop. Employees are very cordial, informative & helpful. The service they provided to detail my vehicle was beyond my expectations! I would highly suggest anyone to Don's!
I kept waiting for all things to get done but I keep getting hounded for a review, so here goes. The hail damage repair was excellent. Don's Body Shop has always done quality body work. I am having issues with the finish details. I told them the windshield specified was not HUD compatible and was assured it was…
Very easy to work with even through an insurance claim. Keeps you up to date on the repair process. Vehicle will come back looking fantastic. Highly recommend!
I would highly recommend don’s. While I didn’t have any work done by them due to insurance totaling out my vehicle, Don’s staff was incredible to work with as I was dealing with a very frustrating situation.
We love Don's Body Shop in Olathe, used them many times for various levels of repair on my Lincoln MKX, damage from road debris, damage from hitting a deer, door damage from pole strike, camera replacement, you name it! Professional, courteous and quality workmanship. They are also great communicators as the…
Don's Body Shop did a wonderful job on my car repairs, and the staff were all friendly, helpful and kept me up-to-date on repairs. I got my Acura back on tine and looking new! You can't tell there was any damage at all. Thank you all so much!
Don's did a great job fixing the hail damage on our BMW and working directly with our insurance company.
I was really treated well at Don's. They kept me updated about repairs & were on time with the estimated completion date. They even detailed my van, totally cleaned washed & polished. I got kids so it was wrecked on the inside too. I got my van back looking brand new inside & outside. I really wouldn't mind seeing…
Great experience, very very kind and communicative staff (loved the front desk girls specifically).
Detailed and quick turnaround. Friendly people here and quality work after hail damage. Worked seamlessly with my insurance. Highly recommend.
Don’s was very professional, quick, and did great work. They fixed my car in a timely manner and truly went above and beyond. I will forever be a retuning customer for any auto needs!
When the deer hit my car I knew instantly I would be contacting Dons body shop for my repairs. Jay handled everything and made it so fast and easy! My car looks perfect again!
This is the first time I get a car serviced after an accident. I didn't know what to expect. The young lady in the office guided me through all the details and even called the rental place so they could pick me up. When I got my baby back, not only did it look like the accident ever happened, but they have washed my…
Dons body shop is the bomb diggety! the staff (katie and sara)was awesome, informative and friendly. no hidden or surprising cost. i will be back!
We have used Don’s Body Shop twice and both times they have done excellent work. They are very timely and kept us informed as to where they were in the process at all times.
Don's body shop was recommended to me by a friend and I agree with him. Great service and very accommodating. Would not hesitate to go back.
Picked Don’s after an accident repair . They have a long history in Olathe so it was convenient. They did a really nice job! The car looks as if the accident never happened.
Easy to deal with, professional and clean work, that beat the estimated date!
Great communication!
Professional. Everything was clearly laid out (cost, timing, etc.). Easy to work with and they did quality work. Loved the cleanliness of their lobby, and professionalism of their staff.
Did great work and great service. Only wish they didn't charge 3% to use a debit card- I had to run to an atm to get cash.
They were able to get me an estimate immediately. Other shops were going to make me wait one to two weeks. They got my car in very quickly, fixed it quickly and it was done very well. I would definitely recommend taking you vehicle here if you want it done right. Also the communication during the process was…
I highly recommend this body shop! They have completed repairs for my family & many friends. Great communication, friendly, and always satisfied with the quality of work!
Took 3 bids. Amazing how close they but Don was the best price. Car was done early and they were able to save me about $400 by taking the dent out instead of replacing the back lift door.
Dons Body Shop completed damage repair on my vehicle. They gave me a detailed estimate on the work that needed to be done and they worked hard to keep the final price close to the original estimate. The quality of the work completed was superb. They also completed the work on the date promised. Their work also has a…
We had a great experience with the team at Don’s in Olathe. From the initial intake through the completion of the repair. I would definitely give them the opportunity to earn your business.
Excellent service and outstanding repair work! I had my front bumper repaired here, and it looks absolutely brand new—like the damage never happened. The team was professional, friendly, and kept me updated throughout the process. The work was completed on time and the attention to detail was impressive. Highly…
The courtesy, professional staff and service were second-to-none!
I've been with Don's for over 40 years, Grant has carried on the service at the highest level
I broke my mirror. Went right to the shop. Ordered the part immediately. Installed as soon as they got it. Three business days after my carelessness, I was whole again. Great service.
Everyone at Don’s was kind and professional, from the initial phone call to picking up my vehicle after it was repaired. Explained everything they were planning on doing and the price ahead of time so there were no surprise costs at the end, and kept me up to date on the repair process via texts throughout the whole…
Don’s was great to work with, very trustworthy in all aspects of the collision repair. Unfortunately our vehicle was totaled so we can’t say how the finished product was but everything up to the point where it was determined to be a total loss was great. Their communication through the process was great. Keeping us…
Great work delivered on time. I received text updates every Tuesday and Thursday. They also took my car to a mechanic at no charge because the low tire pressure came on
This was my second time going to Don’s Body Shop, and they continue to impress me! I had my bumper and grill repaired, and they even went the extra mile to buff out small marks around the rest of my car. The results are incredible—my car looks brand new! Their communication and customer service were excellent…
Don’s Body Shop did a great job on our Jeep. The quote process was easy. We were very pleased with the workmanship and with the communication throughout the process. We highly recommend them for any body shop work needed.
Friendly service
Nice work with excellent communication all the way through
We had a great experience working with Don's. They coordinated payment with the other party involved, communicated clearly & regularly, and did incredible work! They even cleaned the interior of the car too. Above & beyond service at a great price.
Professional work. Great communication. Fair pricing. Overall good experience and would recommend them.
Very responsive and professional. The work that was done is more than awesome. You can't even tell where the work was done. Hopefully I don't need to go back, but if I do Don's is where I will be taking my vehicle. Great work.
The folks at Don's Body Shop were great! I received the estimate quickly and in just a few days they were able to start on my truck. I had small dents and a few very long scratched down my rear fender. They worked with me on pricing and got the job done quickly and did a great job!
Don’s Body Shop has been very receptive to my needs as they repaired my vehicle. Thank you for answering all the questions I had and more importantly they gave me a date of completion and they nailed it. Ken B.
They give awesome service! This is the second time we have used them. They do great work!
Don's Body Shop did a great job on our truck's dent repair. They texted me the progress on the repair. Our truck's repair was done on the day it was promised. Great customer service
Had used this shop in the past. They do very good work and are very good about keeping one posted on the progress.
They appear to fo very nice work. Everything looks fine.
The staff was very friendly. Services were provided in a timely manner and the price was very reasonable.
Work was done as promised and the bi weekly texts were helpful keeping me aware of the work progress
Don's was friendly and has done a great job every time I've had my car there.
Friendly, great communication, and very well done! They even brought my car to me!
Fabulous service! 😍
Our car got dinged just behind the rear passenger door while it was parked at a store and we were not in the car. Our insurance company recommended Don's. All paperwork was completed between the insurance company and Don's. The work was fabulous. We had some previous scratches on the rear passenger door near the…
Don's is an amazing body shop. I've had my vehicle serviced there multiple times and have always been extremely satisfied with the results. Great communication as well.
After someone backed into me, Don’s Body Shop really took care of me. My car had a paint that was glittery and they matched it perfectly. They went above and beyond to make sure I knew the expected date of completion, any issues they had come in to, and the people I always talked to had a wonderfully attitude. All I can say was it was a great experience.
Fast turnaround and the customer service was amazing
Highly recommend Don’s! They were quick, reasonably priced, professional, and do great work.
Professional and expert body work. Great communication during the process. Friendly and helpful staff. Don’s made my repair experience a breeze.
Sarah and everyone are exceptional communicators! They texted us updates on the status of my vehicle almost daily. The work they did was also exceptional. They even noticed that the battery, on my new car, kept dying and took it to the dealer where they determined there was a sensor issue. Highly recommend and will go there again!
From the time of getting an estimate to fix my car, to the time I picked it up looking amazing, Don’s Body Shop is a 5+ star rating in my book! The staff there is great to work with, and although I did not meet the person who did the work on my SUV, it looks beautiful again thanks to them! Not that I ever want to…
Awesome people and experience!
Excellent customer service, flexibility in scheduling, best rates in town, top quality work!
Don's took care of a leaking sun roof issue and were on time and kept me informed during the process.
They were great to deal with. I had constant updates on our repair. Very professional.
Very professional and did a great job.
Very professionally run business. Excellent work and craftsmanship. Very efficient. Even finished 4 days earlier than expected.
Excellent quality
Second time using Don’s body shop. Great experience. They send text message updates as the car goes through the repair process. The car looks great! And finished a week early 😁
Extremely helpful, nice, and professional. Good communication at every step of the process.
They did exactly what the promised and exactly on time
I had a very good experience with Don’s Body Shop. I was kept informed every step of the way. The workmanship was perfect. My vehicle looks like new.
Excellent service and work quality. Under promised and over delivered!! Their customer service was unbelievable. Without asking, I received several update, status calls each week on their progress. They delivered my vehicle completed a week earlier than expected. The repairs were perfect. They made me a new lifetime customer. I highly recommend.
I will certainly use them again…
Had to use Don's body shop after being rear ended. My car looks as good as new, I am very happy with their work. They also did a great job at keeping me updated with progress of the work.
Job well done, was in the loop from the first day. Wonderful job.
Great quality work and appreciated the text message updates on the progress. Would highly recommend to anyone that needs body work done.
They did a great job on my car kept me updated on everything
My son was in a fender bender and I took it to Don’s because they were the only certified VW body shop in KC. They did a wonderful job and kept me in the loop at every stage of the repair. They offered me a variety of parts to choose from, including OEM and third parties, which meant I had more control over the…
We had a great experience with Dons. We got a phone call every week with details on what they were doing to my car. My car got finished 2 days before the expected day! They worked with the insurance company to make sure everything got paid on my behalf. My car came back detailed on the inside and outside! Thanks for the amazing service!!
Great experience! I felt like the communication was good and the work was done well.
Sarah was wonderful working with my insurance company and my interaction with everyone was caring and professional. I was very happy with quality of repair work done.
body repair
Don's Body Shop was so great to work with!!! Their communication and work were amazing and I would highly recommend them.
I used Dons Body Shop after a recent run in with a huge ice chunk in the road The estimate was fair and the work was finished as promised! I highly recommend !
Excellent quality of work, fantastic customer service!
Great work! Great experience. Thank you for understanding!
Great part job!
Always top notch service and high quality work! Thank you!!!
They did fantastic work!!! Would recommend to anyone. Great staff, super easy to work with!!! Well done guys!!
Someone backed into my Honda CRV in a parking lot and I needed to have it repaired. My insurance company recommended Don’s Body Shop in Olathe and I am glad they did. Shea did the estimate on my vehicle. He was very thorough and professional. After working with Shea, I felt comfortable having my car repaired at…
Very nice work! Looks as good as new
Picked up car looks great as good as new again.Staff is wonderful.
When I received the truck saying it was done the door handle on the passenger door they repaired was extremely loose and would rattle every time you closed it. Was very noticeable and if left like that would probably come loose and fall out soon after. The side step was also not properly installed and felt really…
They were always very professional and helpful. The day I was supposed to pick up my car, I came down with a stomach bug. Don’s delivered my car to me with was greatly appreciated!
Needed some bodywork completed on the family car and we chose Don's to do the work. First time customer and was not sure what to expect...had always used our dealership for prior needs over the years. Was very impressed and will definitely make Don's our first stop next time repairs are needed. Everyone at Don's was…
Don’s Body Shop has a friendly staff and they were very accommodating. They worked with my insurance company and I didn’t have to deal with it.
Work performed was exceptional, as well as the customer service provided!
The entire team at Don's were wonderful to work with. We reached out via their website for a quote request and received a response within 1-day (it was same day), and due to the nature of the damage caused by the truck that backed into us while we were stopped at a stop sign, they were able to accommodate us…
Dons has the best customer service and their attention to detail is the best They cut thru insurance red tape like a hot knife thru butter
Was there for my vehicle repair. Did excellent job. Vehicle was repaired very well and clean.
They worked with my insurance company and made the whole repair process easy. They car looks great.
Nothing but good things to say about Don's body shop! They exceeded my expectations, even cleaning the interior of my car before I picked it up! What a nice surprise! My car looks and drives like brand new. Very pleased!
They were great. Easy to work with, lead me through the process seamlessly and were willing to explain/help with anything I wasn’t familiar with (which was a lot). Highly recommend!
I cannot recommend this place enough! If you are in search of a honest body shop that you can trust, look no further! I brought my brand new truck to them because I had deep scratches on the back quarter panel. Shea enlisted the opinion of Johnny before even giving me an estimate, to see what our options were.…
Repair work seems to be pretty good. They don't accept credit cards or personal checks, which I wasn't aware of until I had to pick it up, which caused some extra expense.
Came in for an estimate to repair damage done to the. Drivers door by a hit and run in the Target parking lot. Turned out Don’s was a preferred body shop by our insurance. Repair was completed ahead of the estimate and the GMC looks like new again. From the ladies in the office to the estimators all folks were top shelf . Thanks for a job well done!
Working with Don's Body Shop on the repair of our vehicle was a great experience. I was kept upto date on all work. They worked with the insurance company though all details of the repair. Workmanship was top notch. The repainted section was blended in expertly with the original paint. If I ever need any auto body…
Excellent repair work. Jay was awesome helping me navigate thru 3 separate claims. Everyone there is helpful and smiling, great customer service! Thank you!
Very gratifying to be treated with kindness and respect as an intelligent adult. Couldn’t be more pleased with the quality and appearance of work. There possibly might be something out there as good but definitely none better. Very satisfied!
Great job
Best body shop I’ve ever used for my 2018 VW Golf Sportswagen. I’ve had body work done before from two previous places and this was the best shop ever. Their work replacing both bumpers and the grill and additional issues and painting them as well as the hatch door was excellent. Their customer service is good…
I appreciated that I was informed throughout the process of repairs.I was kept updated on progress.
They were great. Communicated with insurance and rental car.
I needed some body work, Friendly staff helped me. Top notch job.
I had a great experience and an excellent repair on my vehicle. I am so pleased! They made it easy! I was referred to Don’s Body Shop by my auto dealership. The communication between Don’s and my insurance company was seamless. Everyone I spoke to at the shop was genuine and friendly. Andrea was very helpful in…
Amazing Service Would recommend to everyone
Great communication, finished repair looks fantastic!
Outstanding experience choosing Don’s. Went through insurance because of animal damage, and had nothing but a positive outcome. They communicated throughout the entire process, and were up front about pricing and timeline of repairs. They even went as far as to say they are willing to talk to insurance about the…
Shop did an excellent job of constantly updating me on the progress while fixing my vehicle. The results were outstanding!
After my son wrecked our vehicle, they did an outstanding job on the repairs. Also, I can’t believe they were able to get it done on time with all shipping issues going on for parts.
I had the driver’s door replaced due to getting mangled during a wind store. The door now looks brand new, opens and closes like new, and is properly sealed from outside air. Color is matched perfectly. The folks at Don’s are very nice and professional and I’ll use them again when needed.
Took my Mustang in from a silly fender bender of my own fault. They did everything as promised, it was delivered when they said it would be, it looked great and the car was shiny clean. Glad to see such a great business here in Olathe.
Don’s team did an incredible job with our Infiniti! The process was a systematic masterpiece! From the first step of getting a quote just by submitting pictures of the specific things we needed, to the accuracy of the quote, to the scheduling portal (which not only let me book the drop off, it kept us up to date…
Replaced a trim piece for me. Quality work and fast. Good people. I will be back.
I am not sure what happened to my original written review, so I will just write it again. Don's Body Shop was wonderful. We have had a really rough go the last six months and my little fender bender just topped it off. What looked minor to me, was a bit more extensive. Shay was great about explaining what needed…
They did better work then the Ford dealer. I'd definitely recommend this shop to others. Professional, clean and most importantly fantastic work.
These guys and gals are great! This is the 2nd time I've gone there expecting 1 price, only to find that my bill is cheaper when I go to pick up my vehicle. Quality, price, and their honesty is excellent! Keep it up!
The entire team at Don's is incredible to work with! I've used them on two occasions now and they have gone above and beyond. Their work is top-notch, their communication is excellent, their prices are reasonable and they are some of the nicest people. I'd gladly trust them with any auto body work I need done in the future.
Frequently kept me up to date on where they were at with the repairs. Super friendly and genuinely care about their work!
This body shop did the repairs on our Jeep Renegade. The work was high quality and they were finished on time. They also took care of working out the details with the insurance company. I will strongly recommend them to anyone that is in need of this type of service.
Don’s Body Shop was a great place to have repairs done. They were friendly, professional and kept you informed throughout the process. I would highly recommend using this shop for repairs.
Great staff! Very happy!
Got Don's Body Shop name as one of three body shops from my insurance company. Based on the reviews and the experience with the initial phone calls, I chose Don's and it's not the closest one either. As I am a believer of the review system, with pleasure I am writing this review. Making an appointment to get an…
They were fair in pricing (not insurance related work). Great with communication and status updates or changes on my vehicle. And I am happy with the quality work performed on my car. I am very happy with Austin and the team at Don's Body Shop. Thank you.
Good quality of work (body work, paint) and office staff & updates. I’d be impressed except for having to now take car to the dealership for a new hybrid fault that they photographed (no kidding- that’s what I walked back in for), saying it was there when I dropped it off. So good job on the work, impressive job…
Dons was very courteous and professional. The work they did was prefect and looked as if it never happened. They kept me aware of what was going in the entire time. Austin and I talked most and he always answered all my questions and was so very helpful. Would recommend to anyone!
Did a great job. Very easy to work. Excellent customer service and kept us updated throughout the process.
Very professional kept me informed about progress finished 2 days early, my car looks fantastic
Don's is wonderful. Great communication the entire process. Completed everything ahead of their commitment.
Don's was just awesome. Top notch work and service. I will happily drive the extra distance to give them any body work that needs to be done.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 254 | — |
| Painting | 161 | — |
| Auto detailing | 22 | — |
| Steering & suspension repair | 13 | — |
| Wheel alignment | 13 | — |
| Tires | 12 | — |
| Auto glass repair | 10 | — |
| Brakes | 7 | — |