Analyzing 8,158,3788.2M ReviewsFor 23,06723.1K Experts

Experts Reviews · Company report
Don's Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%95+13.4Replies to reviews 7%66+4.7Craft & service penalty95−0.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Don's Electric

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #71Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 1,628 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Don's Electric is better than 95% of electricians.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Don's Electric is better than 95% of electricians.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Don's Electric is better than 95% of electricians.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Don's Electric is better than 95% of electricians.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Don's Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Don's Electric is better than 66% of electricians.B
66

Reviews for your job

Customers hired Don's Electric for 8 kinds of job.

Don's Electric for electric car charger installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$680–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Electric car charger installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#52 / 73
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Electric car charger installation”

RichLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great and thorough maintenance of my ev charger Rylie did an excellent job in walking me through what was will be done today and showing me the work he completed. I recommend using Don’s electric for your installation needs

Paid $1,600–1,800Reasonable priceElectric car charger installationService not listed
Donald6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Prompt, professional and personable.

Reasonable priceElectrical wiring installationElectric car charger installation
Karen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent installation of the ChargePoint Level 2 charger for my new EV.

Customer photo from Karen's review
Reasonable priceElectric car charger installation
Michele8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service. I recommend Don’s Electric to anyone with any type of electrical needs. Experienced technicians!

Paid $2,000+Great priceElectrical wiring installationElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Tom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Lucas, Steve, and Dominic performed their work professionally. We had a panel replacement, charger circuit installation, and portable generator transfer switch and outlet installation. The job on the whole looks good. The crew was courteous and explained what they were doing. All the work was performed in a…

Paid $2,000+Reasonable priceGround wire installationElectrical panel replacement or upgradingElectric car charger installation
Rick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used Don’s Electric to install a home generator (Generac) and to install an EV charger for my garage. The electricians who came out were always on time and very professional. This is my first time using Don’s Electric, and I wouldn’t hesitate to use them again or to recommend them. Great company and service

Electric car charger installation+ Punctuality+ Quality+ Professionalism
Bob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very reliable company to deal with. Competitive pricing and quality service. I've hired them twice and will again in the future.

Electric car charger installationElectrical fixture installationElectrical wiring installation+ Responsiveness+ Punctuality+ Quality
ThomasLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were outstanding from the first visit to quote to a couple phone calls to answer questions and clarify to the actual work in my home. Noah was professional and pleasant. He did a quality job in a very reasonable time. Highly recommend this company.

Electric car charger installationElectrical outlet & switch installationElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
SusanLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used Dons Electric forever and I would not use any other service for my electrical needs. Always on time, great communication, and reasonable value. Thank you

Electric car charger installationElectrical wiring repairElectrical fuse changing+ Quality+ Professionalism+ Value
Odette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $1,800–2,000Not sureElectric car charger installation

Price

$322-33% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 74%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Installation91$351–$3.2k
General repairs67$93–$415
Electrical panel replacement or upgrading52$1.9k–$4.3k
Electrical outlet & switch installation47$248–$958
General construction44—
Electrical inspections42$54–$351
Electrical wiring installation42$410–$1.7k
Light fixture installation39$196–$811

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