Analyzing 8,148,9728.1M ReviewsFor 23,04523K Experts

Experts Reviews · Company report
Don's Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%95+13.4Replies to reviews 7%66+4.7Craft & service penalty95−0.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Don's Electric

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #71Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 1,628 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Don's Electric is better than 95% of electricians.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Don's Electric is better than 95% of electricians.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Don's Electric is better than 95% of electricians.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Don's Electric is better than 95% of electricians.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Don's Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Don's Electric is better than 66% of electricians.B
66

Reviews for your job

Customers hired Don's Electric for 8 kinds of job.

Don's Electric for electrical panel repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$888
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical panel repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 103
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Electrical panel repair”

Joe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good work. Fast. Answered all our questions.

Electrical panel repair
William4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Technician (Ronnie) showed up on time and performed the task efficiently. He was friendly and effective.

Electrical panel repairElectrical outlet & switch installation
Dwight6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great job of analyzing the problem and solving it.

Paid $200–400Reasonable priceElectrical panel repairGeneral repairs
Gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Excellent service from Don’s. Technician was polite and professional. Highly recommend.

Electrical panel repair
KymberlyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Ronnie was great! He showed up on time and was professional and knowledgeable. He offered different options on how to resolve my issues and helped me to understand what was happening. He got me up and running same day.

Paid $200–400Reasonable priceElectrical panel repair
Jeff15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Professional, kept me up to date on process. Fixed electrical issue without asking, cleanliness, polite.

Great priceElectrical parts assemblyGround wire installationElectrical wiring installation
DavidLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast and very knowledgeable.

Great priceElectrical panel repairService not listed
CALocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Yesterday Val and Steve came out to troubleshoot the old transfer switch for my new Generac. In the process they tracked down why my lights had been flickering for the past week. Turns out the old 200Amp whole house breaker was going bad. Steve was able to track down a suitable replacement and came back a couple…

Electrical panel repairService not listed+ Responsiveness+ Value
MarciaLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love dealing with Don’s Electric especially so with Brandon Fritt. I feel completely comfortable and know the service provided will be excellent! Brandon takes time to explain what he is going to do and why it is necessary. I highly recommend Don’s Electric and I am already planning to have them back soon to install a ceiling fan.

Electrical panel repair+ Responsiveness+ Punctuality+ Quality
Gerard9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleasant, professional and competent.

Electrical panel repair+ Responsiveness+ Punctuality+ Quality
BrendaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician arrived ahead of schedule, was friendly and professional. Work completed quickly.

Electrical panel repair+ Responsiveness+ Punctuality+ Professionalism
David15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job

Electrical panel repair+ Responsiveness+ Quality+ Professionalism
Martin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Val did a great job and is very personable, professional and efficient. He explained everything to me. I will be using Don’s Electric for all my electrical and generator service needs.

Electrical wiring repairGeneral repairsElectrical panel repair+ Responsiveness+ Punctuality+ Quality
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If I could adopt both of these kids I would! Very polite, respectful and very professional! I would highly recommend Don’s Electric.

Electrical panel repair+ Punctuality+ Quality+ Professionalism
Penny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

On time and worked quick. Friendly and informative. Definitely recommend.

Light fixture installationElectrical outlet & switch installationElectrical panel repair+ Responsiveness+ Punctuality+ Quality
Craig9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

My neighbor had a whole home generator installed and I was impressed with the professionalism of the install. I called Don's Electric and scheduled a quote. The quote was very reasonable so I scheduled an installation for our home. From the first phone call, to the installation crew leaving our home, Don's Electric…

InstallationElectrical panel repairElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Value
SusanLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used Dons Electric forever and I would not use any other service for my electrical needs. Always on time, great communication, and reasonable value. Thank you

Electric car charger installationElectrical wiring repairElectrical fuse changing+ Quality+ Professionalism+ Value
T1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Electrical parts assemblyElectrical panel repair
Bill6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Electrical panel repair+ Responsiveness+ Punctuality+ Quality

Price

$322-33% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 74%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Installation91$351–$3.2k
General repairs67$93–$415
Electrical panel replacement or upgrading52$1.9k–$4.3k
Electrical outlet & switch installation47$248–$958
General construction44—
Electrical inspections42$54–$351
Electrical wiring installation42$410–$1.7k
Light fixture installation39$196–$811

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