Analyzing 8,148,9728.1M ReviewsFor 23,04523K Experts

Experts Reviews · Company report
Don's Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%95+13.4Replies to reviews 7%66+4.7Craft & service penalty95−0.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Don's Electric

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #71Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 1,628 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Don's Electric is better than 95% of electricians.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Don's Electric is better than 95% of electricians.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Don's Electric is better than 95% of electricians.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Don's Electric is better than 95% of electricians.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Don's Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Don's Electric is better than 66% of electricians.B
66

Reviews for your job

Customers hired Don's Electric for 8 kinds of job.

Don's Electric for general repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.69
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$93–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 82
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 69 Google reviews tagged “General repairs” · showing 20

MarieLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Val has serviced my Generac Generator for the last several seasons. He's punctual, friendly, professional, and he explains what services he has performed. I can only rate 5 stars, but Val is a true 10.

Paid $1–500Reasonable priceGeneral repairs+ Punctuality+ Quality+ Professionalism
Tony6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very professional and friendly service. Would recommend

Paid $1–500Reasonable priceGeneral repairs
MarvinLocal Guide · 177 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Val took the time for diagnosis and provided a detailed account of the root cause

General repairs+ Responsiveness+ Punctuality+ Quality
SusanLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

They did a fantastic job of installing a automatic generator for my parents. They were professonal and efficient. I was very pleased with their work. I would definately recommend them to others.

Great priceInstallationService not listed+ Responsiveness
david3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a five year old Dewalt whole house generator that the engine seized up. It had oil and regular maintenance. I had taken the generator out of the garage and started it and let it idle to re lubricate and have just a maintenance run when I heard the loud clank and saw a puff of smoke come out of the idling…

Paid $1–500General repairs
Art7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience with this company. Work is performed professionally and team is great.

Paid $1,500–2,000Reasonable priceElectrical wiring installationLight fixture installationElectrical outlet & switch relocation
TLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Annual maintenance handled quickly and professionally.

Paid $1–500Reasonable priceGeneral repairs+ Responsiveness+ Punctuality+ Quality
Perry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Rylie was excellent: knowledgeable, courteous, and quick.

Paid $1–500Reasonable priceGeneral repairs
Stan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Terry at Don's Electric does a great job with very thorough customer communication. I would only hire Don's Electric for any Electrical needs.

Paid $200–400Reasonable priceGeneral repairs+ Responsiveness+ Punctuality+ Quality
Joe6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This was my first interaction with Don's Electric. Nothing but good things to say. They sent the right guy for the issue I was having with my generator. Recommended.

Paid $1–200Reasonable priceGeneral repairs
Jennifer11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I only use Don’s electric they did my yearly generac maintenance, they are always on time and I trust my generac is in good shape for the next year

General repairsService not listed+ Responsiveness+ Punctuality+ Quality
J14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent fast service!!!!

Paid $200–400Reasonable priceGeneral repairs
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Ronnie and Dominic were very thorough. Much appreciated!

Electrical inspectionsElectrical outlet & switch relocationGeneral repairs
Dwight6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great job of analyzing the problem and solving it.

Paid $200–400Reasonable priceElectrical panel repairGeneral repairs
KathyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Solved all my problems. Very knowledgeable and cleaned up after. Thank you very much. Will use you again.

Paid $600–800Reasonable priceElectrical outlet & switch relocationGeneral repairs
TerryLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Don’s Electric is the greatest at maintaining my aging generator. When it’s time for a new one, they will definitely get my call!

Paid $200–400Reasonable priceElectrical inspectionsGeneral repairs+ Punctuality+ Quality+ Professionalism
RonLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I couldn't be happier with the service I recieved from Don's Electrical. From the initial inspection to the project completion.

Paid $2,000+Reasonable priceElectrical inspectionsElectrical wiring installationLight fixture installation
Gerald8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

As always, your technicians are very knowledgeable and very professional when approaching their work. Since your company has taken over for the previous company that did our maintenance service, Don's Electric has been spot on... Thank you!!!

Paid $200–400Reasonable priceGeneral repairs+ Responsiveness+ Punctuality+ Quality
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Same day service during a very busy time (power outage). Super friendly technician who explained everything very well.

Paid $400–600Great priceGeneral repairs
A.Local Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

Val has horrible follow through and left us completely in the dark. Even brought this to his attention to no avail. Keep your customers updated if you want their continued business.

General repairs

Show more general repairs reviews (49 more) →

Price

$322-33% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 74%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Installation91$351–$3.2k
General repairs67$93–$415
Electrical panel replacement or upgrading52$1.9k–$4.3k
Electrical outlet & switch installation47$248–$958
General construction44—
Electrical inspections42$54–$351
Electrical wiring installation42$410–$1.7k
Light fixture installation39$196–$811

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