Analyzing 8,148,9728.1M ReviewsFor 23,04523K Experts

Experts Reviews · Company report
Don's Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%95+13.4Replies to reviews 7%66+4.7Craft & service penalty95−0.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Don's Electric

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #71Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 1,628 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Don's Electric is better than 95% of electricians.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Don's Electric is better than 95% of electricians.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Don's Electric is better than 95% of electricians.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Don's Electric is better than 95% of electricians.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Don's Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Don's Electric is better than 66% of electricians.B
66

Reviews for your job

Customers hired Don's Electric for 8 kinds of job.

Don's Electric for light fixture repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$385
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Light fixture repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#36 / 85
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Light fixture repair”

ChrisLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Prompt as usual! Terry did a Generac maintenance, and discussed options from the app to keep us informed. Very friendly, very hospitable! I've NEVER had an issue with the service from Don's Electric!

Light fixture repair
Terry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ronnie was very courteous and very thorough in investigating our electrical problem. He did not know the extent of our issue and it took longer than what he expected and didn't know whether he could finish it up because he had other appointments scheduled for the day. He said he may have to come back at another time…

Paid $1–500Reasonable priceLight fixture repairElectrical outlet & switch repairElectrical outlet & switch installation
Pat4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Polite, professional, and timely. What more could you ask for?

Paid $200–400Reasonable priceLight fixture repairElectrical outlet & switch relocation
Carol9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service, Trent was thorough. Definitely recommend and will use for any future electrical needs.

Paid $200–400Reasonable priceElectrical wiring installationLight fixture installationLight fixture repair
Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Had a great visit. Very professional. Explained each step that was taken and completed.

Paid $200–400Reasonable priceLight fixture repairService not listed
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Scheduled less than 24 hours out from inquiry. Confirmations quick and accurate. Electrician arrived on time. Thorough review and explanation of issues. Fixed the requested items and made recommendations on other noticed issues. Hopefully we dont need Don's Electric again soon, but will absolutely call for all of out future needs.

Paid $400–600Electrical wiring installationLight fixture repairElectrical outlet & switch relocation
DennisLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The work I had done by Don's Electric was completed in a timely manner and solved a problem I had for awhile. The technicians, Lucas and Dominic, were very professional and did excellent work. I recommend Don's Electric.

Paid $400–600Reasonable priceLight fixture repair
Pamela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Don's is the best

Paid $1,800–2,000Service not listed+ Punctuality+ Professionalism
Tom13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My wife and I were so happy with Lucas and Dominic today. Thorough, helpful and just really nice guys. We are very happy we have Don’s Electric for our electrician needs.

Electrical inspectionsElectrical wiring installationLight fixture installation
Dawn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The whole process from obtaining the quote, getting items fixed and installed were seamless. Would recommend.

Fan installationLight fixture installationOutdoor lighting installation+ Responsiveness+ Punctuality+ Quality
TinaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Don Harding Came out and inspected my house after a surge. He was very knowledgeable, friendly, extremely pleasant to work with!! I definitely recommend this company!! Thank you so much!!

Electrical fixture installationElectrical outlet & switch installationLight fixture repair+ Responsiveness+ Punctuality+ Quality
Christina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

One of those partners for life. We hire Dons Electric for all of our electrical repair needs throughout the years, and it has been an excellent experience each time. Thank you again!

Electrical wiring installationLight fixture repair+ Responsiveness+ Punctuality+ Quality
Ernest5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The most honest company out there, they charge what they need to charge not a penny more. Very friendly, knowledgeable and efficient service. .

Light fixture repairElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
kathy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $200–400Great priceFan installationLight fixture repair
fremont10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Rating only, no written review.

Paid $400–600Not sureLight fixture repair
MichaelLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Light fixture installationElectrical outlet & switch relocationLight fixture repair+ Responsiveness+ Punctuality+ Quality
Nanette4 years ago★★★★★

Rating only, no written review.

Electrical fixture installationElectrical parts assemblyElectrical wiring installation+ Responsiveness+ Punctuality+ Quality

Price

$322-33% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 74%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Installation91$351–$3.2k
General repairs67$93–$415
Electrical panel replacement or upgrading52$1.9k–$4.3k
Electrical outlet & switch installation47$248–$958
General construction44—
Electrical inspections42$54–$351
Electrical wiring installation42$410–$1.7k
Light fixture installation39$196–$811

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