Experts Reviews · Company report
Don's Moving & Storage Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%60+4.2Craft & service penalty91−0.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Don's Moving & Storage Inc

Troy, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 49 piano movers · 4.9★ from 914 Google reviews

Report card

Percentile vs other piano movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Don's Moving & Storage Inc is better than 91% of piano movers.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Don's Moving & Storage Inc is better than 86% of piano movers.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Don's Moving & Storage Inc is better than 91% of piano movers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Don's Moving & Storage Inc is better than 100% of piano movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Don's Moving & Storage Inc is better than 100% of piano movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Don's Moving & Storage Inc is better than 60% of piano movers.B
60

Reviews for your job

Customers hired Don's Moving & Storage Inc for 8 kinds of job.

Don's Moving & Storage Inc for in-state moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000–1,200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$738–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “In-state moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 26
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 34 Google reviews tagged “In-state moving”

Tiana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Great service that I highly recommend! Matt, Mark and Snoopy were professional and efficient. They made our move as easy as possible and had excellent communication.

Paid $1,000–1,500Reasonable priceLocal movingIn-state moving
Giyoon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Daveid

Paid $200–400Reasonable priceIn-state moving
Helen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Outstanding movers. They were on time, efficient, and wonderful to work with. I was impressed with how carefully they handled all of our furniture and boxed items. Highly recommend!!!

Local movingIn-state moving
Icarus1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

David’s crew was very helpful and ran it very efficiently!

Paid $200–400Reasonable priceIn-state moving
CathyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very efficient, careful, accommodating, professional crew. Reasonably priced. Move went very smoothly. Highly recommend.

Paid $1,000–1,200Great priceIn-state moving
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I am beyond satisfied and so happy I went with Don’s I was given an extremely acceptable quote and the experience was easy & satisfying. 2 movers showed up (Mark & Dave), any stresses I had about the move were immediately swept away with their professionalism. Dressed in their Don’s uniforms they swiftly got to work…

Paid $2,000+Reasonable priceSmall furniture movingIn-state moving
Doreen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Don and his crew are amazing! He moved the contents of a 3800 sq ft house without a single scratch. Our furniture was heavy and our staircase was curved. His staff is kind, courteous, professional, patient and efficient. I would highly recommend Don’s moving.

Paid $2,000+Great priceIn-state moving
Tyler7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Initial post June 2025: Don's Moving and Storage was fast, efficient, cost effective and the best movers we could have asked for. We got an initial quote (via video call walk through) and ended up moving some of the items we were quoted ourselves, but they had no problem doing another phone call a week before the…

Paid $1,000–1,200Great priceSmall furniture movingLocal movingIn-state moving
Denise6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The whole process was great, from phone call, quote, communication to day of service. Excellent team! Very organized, professional and timely as we finished under time. Helpful going through items to be moved to storage and I appreciated the care they took. Would use them again!

Paid $600–800Reasonable priceSmall furniture movingLocal movingMoving-related storage
AnastasiosLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The guys showed up on time, moved everything I needed out of the apartment and to the house at a very reasonable price.

Paid $400–600Great priceIn-state moving
Sam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

It was great working with Don's Moving. The movers who helped us, Mark, Dave, and Chris were all very friendly and hardworking. Got the job done in under what we were quoted, and it was below freezing. Will definitely use them again.

Paid $1,200–1,400Great priceIn-state moving
Maria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Christian and his crew were absolutely incredible helping my friend move to her new apartment. I've never seen such a seamless and efficient move. They really made the move feel so much less stressful with their positive energy and amazing work ethic. They arrived on time, were friendly, clean, and very careful not…

Local movingIn-state moving
NickLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Al, Josh, and Arsenio were great. They got us in for under our estimate. Quick and easy. Highly recommend this moving company

Paid $1,200–1,400Reasonable priceIn-state moving
Michele5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mark, Dave and Nate did a fantastic job moving my belongings today!! From the first phone call, the estimate, the coordination and the communication… all 5 Star! Mark ran the job and took extra care in wrapping my furniture, glass tables and mirrors. I have used Don’s in the past and will use them again!! Great job and thank you!!!

Customer photo from Michele's review
Paid $1,000–1,200Reasonable priceIn-state moving
donuel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys were awesome!

Not sureSmall furniture movingLocal movingIn-state moving
jackie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had an amazing experience with the guys that moved us into our new home. They worked so hard and completed the move in exactly the amount of time expected. They were very cautious with all our belongings and laid down mats to protect our floors. We had no damage done to floors, walls or furniture. They were a…

Paid $1,400–1,600Reasonable priceLocal movingIn-state moving
Lynsey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sen, Al, and Josh were amazing. It didn't take them long at all and everything arrived at the new place in perfect condition. 10/10 would recommend!

Reasonable priceMoving-related storageIn-state movingLong-distance moving
Jordan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very quick and easy move. Al, Josh, and Sen were great and very careful with everything.

Reasonable priceIn-state moving
Nik6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We hired Don's Moving & Storage last month for a residential move and we can't say enough about the team that helped us out. Shoutout to Al, Dave, and Josh for a quick, efficient, and careful job!

In-state moving
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The crew was great. On time, efficient, and very pleasant. This was my fourth move with Don’s.

Reasonable priceIn-state moving
Guy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We were very happy with these movers. They were efficient and very careful with our things. The whole process was seamless. I would highly recommend Don's Movers to anyone needing this service.

Great priceIn-state moving
Laura3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We had an excellent experience with Don’s Moving & Storage for our move from our old house into a new house. Mark, Christian, Brucie, and Snoop were on time, moved our belongings with care, and efficiency. We highly recommend using them to anyone looking for movers.

In-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Christina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My movers, Christian and Snoop did a great job! They arrived on time, were very efficient, packaged everything carefully, and transported everything in top notch condition. They also gladly placed my furniture where requested. I would definitely recommend Don's Moving company.

In-state movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
MaryAnn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Those 3 guys from Don’s Movers.. Cheese, Snoops & Christian were A#1.. They were professional, beyond helpful & enjoyable. I was very pleased. I will keep their info handy to pass on to my friends, when needed! Thank you again, for a job VERY WELL DONE!!

In-state moving+ Punctuality+ Quality+ Professionalism
Simon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Christian and Snoop were fantastic. Hard working, efficient, and incredibly friendly and helpful. A+ service and would recommend in a heartbeat.

In-state movingOversized-item movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Skylar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Christian and Cheese were incredible! They were very efficient and helpful. They went above and beyond to ensure all of our items were moved safely & to our satisfaction. 10/10 would hire Don’s again based on the experience.

In-state movingLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
ADK8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Christian, Tony, Jeff and Juaywan did and outstanding job. They talked through placement of furniture and where everything goes. They were careful and professional. Definitely made a stressful move way more easy to get through. Would highly recommend them!!!

In-state moving+ Responsiveness+ Quality+ Professionalism
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The move went great - from the time I called - did the virtual quote- got our move date- showed up exactly as said. Delivery and set up on point. We even kept our 1 year olds napping schedule by the way they arranged what moved when. Couldn’t have asked for more. Overall great experience!

In-state movingLocal moving+ Responsiveness+ Punctuality+ Professionalism
KeithLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Can not say enough great things about Don's and the staff. Professional, courteous with a "whatever you need" attitude. The crew that arrived to unload our stuff; Christian, Quawon, Ralph, Kelvon and Shawn were absolutely fantastic. Thank you Used them again for a local move, the first experience was not a…

In-state movingLocal movingMoving-related storage
Britta3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am so thankful for Don’s Moving! I was horrified to find that my lease ended with no option to renew in the middle of a pandemic in winter. It took forever to find a new place to move to, so by the time I called, I had a week to vacate. Don’s Movers accommodated me! Christian, Rocky, Ed, and Jesse came on time and…

In-state movingLocal movingMoving-related junk removal+ Responsiveness+ Punctuality+ Quality
Alan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had the fortunate experience of being introduced to Don's Moving who completed my office move today. The moving team, consisting of site manager Nick and his crew Jaywuan, Shawn, Snoop, Rocky and Bruce, was nothing short of OUTSTANDING. The team was professional, friendly and went out of their way to ensure…

In-state movingMoving-related junk removalMoving-related storage+ Punctuality+ Quality+ Professionalism
DawnLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I can not praise this company enough. From the 1st phone call with Mark, to the verifying of our move times with Nick, to Snoop and Bruce doing our actual move, we were treated with total professionalism and respect. I am so impressed with everyone at Don's moving. Snoop and Bruce were so kind and polite. They…

In-state moving
D4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We used Don's Moving and Storage for our local move in August. They were great and fairly priced! We moved out and in on the same day so they sent 5 guys - Snoopy, Ralph, Matt, Moose and Christian. They were so polite and efficient! Such a nice crew! We would totally recommend Don's for your next move.

In-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Olivia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

In-state movingLocal movingMoving-related junk removal+ Responsiveness+ Punctuality+ Quality

Price

$772-17% vs typical piano movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 45%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Local moving97$585–$1.5k
In-state moving34$738–$2.5k
Senior moving23$585–$1.4k
Moving-related packing19$403–$1.1k
Small furniture moving18$114–$731
Moving-related storage17$351–$1.1k
Business & corporate-related moving12$351–$1.5k
Interstate moving10$2.1k–$4.9k

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