Experts Reviews · Company report
Don's Moving & Storage Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%60+4.2Craft & service penalty91−0.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Don's Moving & Storage Inc

Troy, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 49 piano movers · 4.9★ from 914 Google reviews

Report card

Percentile vs other piano movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Don's Moving & Storage Inc is better than 91% of piano movers.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Don's Moving & Storage Inc is better than 86% of piano movers.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Don's Moving & Storage Inc is better than 91% of piano movers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Don's Moving & Storage Inc is better than 100% of piano movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Don's Moving & Storage Inc is better than 100% of piano movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Don's Moving & Storage Inc is better than 60% of piano movers.B
60

Reviews for your job

Customers hired Don's Moving & Storage Inc for 8 kinds of job.

Don's Moving & Storage Inc for local moving

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Jobs reviewedHow many Google reviews are tagged with this job.97
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$600–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$585–$1.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Local moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 97 Google reviews tagged “Local moving” · showing 20

Tiana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Great service that I highly recommend! Matt, Mark and Snoopy were professional and efficient. They made our move as easy as possible and had excellent communication.

Paid $1,000–1,500Reasonable priceLocal movingIn-state moving
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The guys were great!!!! The whole process was easy, start to finish!

Great priceLocal moving
Kate4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Quick and helpful!

Paid $500–1,000Reasonable priceLocal moving
Janine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The three-person crew from Don's Moving & Storage - Matt, Mark and Chris - were terrific: personable, professional and respectful.

Paid $500–1,000Great priceLocal moving
Beverly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Prompt, good communication, and speedy delivery! They have a solid standard of operations from initial quoting, things to know/do prior to move, and day-prior check-in. Thank you to Mark, David & Novel.

Local moving
MariaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Matt, Mark, and Al were absolutely amazing and fantastic! They were fast and efficient and very friendly and accommodating.

Paid $500–1,000Great priceLocal moving
Peter15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This is the second time I’ve used Don’s, and I’ll probably never use anyone else

Customer photo from Peter's review
Paid $500–1,000Great priceLocal moving
Sara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

This was a sad move for our family, but Manny, Arsenio and Josh actually made this move fun! They arrived right on time, carefully packed fragile items, and completed the job in a timely fashion. All while singing, laughing and enjoying their work. A neighbor was so impressed at the operation that they asked for a…

Paid $500–1,000Great priceLocal moving
Anna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Christian and Glenn were fantastic. They made the process significantly easier for me. I would highly recommend them to anyone.

Paid $500–1,000Reasonable priceLocal moving
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

From start to finish over multiple stops, the crew was efficient, personable, and professional. Will be recommending Don’s to everyone in the future.

Paid $500–1,000Great priceLocal moving
Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dave and his crew were fantastic - kind, quick, efficient, and caring of our home and belongings. A special thanks to Christian for his attention to detail when packing antiques. We would certainly recommend them to anyone looking for a quality moving service.

Paid $3,000–3,500Reasonable priceLocal moving
Matt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had such a great experience with Don’s Moving for our local move! The entire crew was awesome, friendly, professional, hardworking, and so careful with all of our belongings. They worked quickly and efficiently and made the whole moving process so much easier and less stressful than we expected. Everything was…

Paid $1,000–1,500Great priceLocal moving
Rebecca12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Couldn’t have been happier! They squeezed me in when I was in a jam and I didn’t have to lift a finger! All of the workers were very nice and make sure my Lovesac (if you know you know) was put back together properly with the surround sound!

Paid $3,000–3,500Great priceLocal moving
Madhuri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

highly recommend. Tim, Novel and Dave were great and very respectful to the house.

Paid $1,000–1,500Reasonable priceLocal moving
cat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

David and his crew went above and beyond, 10/10, I have been using dons for the past three years and I wouldn't use any other service. Top notch!

Paid $1–500Great priceLocal moving
Rae4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They are an amazing group of hard workers. They are kind, respectful, and get the job done. We have used them for three moves and are always impressed with their work.

Paid $3,500–4,000Reasonable priceLocal moving
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Absolutely amazing crew that went above and beyond. A wonderful experience

Paid $2,000–2,500Reasonable priceLocal moving
mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This is the second time we’ve used Don’s and we would never use anyone else. Matt, Mark, and Chris were amazing and genuinely happy to help us move. They moved even the smallest of things to any room we wanted and were so polite and helpful from beginning to end. Even in the summer heat, they never stopped offering…

Great priceLocal moving
Helen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Outstanding movers. They were on time, efficient, and wonderful to work with. I was impressed with how carefully they handled all of our furniture and boxed items. Highly recommend!!!

Local movingIn-state moving
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The team was awesome! They were fast, professional and wonderful to work with. I would absolutely recommend them to anyone that is moving.

Paid $1,500–2,000Great priceLocal movingMoving-related packing

Show more local moving reviews (77 more) →

Price

$772-17% vs typical piano movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 45%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Local moving97$585–$1.5k
In-state moving34$738–$2.5k
Senior moving23$585–$1.4k
Moving-related packing19$403–$1.1k
Small furniture moving18$114–$731
Moving-related storage17$351–$1.1k
Business & corporate-related moving12$351–$1.5k
Interstate moving10$2.1k–$4.9k

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