Experts Reviews · Company report
Don's Moving & Storage Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%60+4.2Craft & service penalty91−0.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Don's Moving & Storage Inc

Troy, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 49 piano movers · 4.9★ from 914 Google reviews

Report card

Percentile vs other piano movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Don's Moving & Storage Inc is better than 91% of piano movers.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Don's Moving & Storage Inc is better than 86% of piano movers.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Don's Moving & Storage Inc is better than 91% of piano movers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Don's Moving & Storage Inc is better than 100% of piano movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Don's Moving & Storage Inc is better than 100% of piano movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Don's Moving & Storage Inc is better than 60% of piano movers.B
60

Reviews for your job

Customers hired Don's Moving & Storage Inc for 8 kinds of job.

Don's Moving & Storage Inc for moving-related packing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$403–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related packing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Moving-related packing”

Shlomo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Did the in-room pick up option, they were extremely helpful! David

Paid $1–500Great priceMoving-related packingMoving-related storageFurniture storage
Kevin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Courteous, efficient, punctual and thorough. They packed, moved and stored items large and small. I especially appreciate how easy it is to arrange and prepare for a move with them - everything is digital, organized and easy to transact. Movers were fantastic. Highly recommend.

Paid $1,000–1,500Reasonable priceMoving-related packingMoving-related storageFurniture storage
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The team was awesome! They were fast, professional and wonderful to work with. I would absolutely recommend them to anyone that is moving.

Paid $1,500–2,000Great priceLocal movingMoving-related packing
Cooper10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The crew was on time, fast, and packed my things very carefully. Great for a military move!

Interstate movingMoving-related packingLong-distance moving
Anisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Dave and his crew did an amazing job helping me

Paid $200–400Reasonable priceMoving-related packingMoving-related storage
TriciaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Don’s Moving made packing and moving furniture and items from one house to multiple local locations extremely easy. Christian and his team were very professional and careful with every item. They were so pleasant and easy to work with over the course of our 3 day move. They moved my mother’s vintage grandfather…

Paid $2,000+Reasonable priceSenior movingLocal movingMoving-related packing
BrettLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Used these guys for an interstate move as part of a larger contract with Wheaton. Items were packed extremely haphazardly, they lost A THIRD of our stuff, and damaged the rest. We’re in the process of filing a claim, and Don’s has been a winning combination of unresponsive and unhelpful. Avoid like the plague.

Customer photo from Brett's review
Paid $2,000+Interstate movingMoving-related packingFurniture storage
Elizabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Don’s moving team Manny, Snoop and Mark took great care in packing and transporting a full house of furniture to their warehouse storage facility. They were professional, courteous , skillful ,careful and efficient . I would highly recommend Don’s for any and all moving and storage needs.

Local movingMoving-related packingMoving-related storage
Simon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Christian and Snoop were fantastic. Hard working, efficient, and incredibly friendly and helpful. A+ service and would recommend in a heartbeat.

In-state movingOversized-item movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
EdenLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We used Don's Moving & Storage to move my senior parents from their very large home to a smaller senior-friendly property. In addition to helping with packing, they efficiently and safely moved the furniture and boxed items with care. They were pleasant, hardworking and kind - moving is hard, especially as you get…

Local movingMoving-related packingSenior moving+ Quality
Laurie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you Cristian and Kelvon for the successful move for our mother. This was the second of two sessions with Don's Moving and Storage to complete her move from Vermont to New York. They were very careful and attentive to all the details. And patient with positioning furniture to our liking. Thank you!

Local movingMoving-related storageInterstate moving+ Responsiveness+ Punctuality+ Quality
SophiaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Christian, Scott, and Cheese helped us move today. Not only were they fantastic at moving my furniture and placing everything where it needed to go, but they made sure to move my things as if it was their own. Their prices were fair and reasonable and (hopefully) we never have to move again, but if we do, these guys…

Local movingMoving-related packing
KeithLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Can not say enough great things about Don's and the staff. Professional, courteous with a "whatever you need" attitude. The crew that arrived to unload our stuff; Christian, Quawon, Ralph, Kelvon and Shawn were absolutely fantastic. Thank you Used them again for a local move, the first experience was not a…

In-state movingLocal movingMoving-related storage
Britta3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am so thankful for Don’s Moving! I was horrified to find that my lease ended with no option to renew in the middle of a pandemic in winter. It took forever to find a new place to move to, so by the time I called, I had a week to vacate. Don’s Movers accommodated me! Christian, Rocky, Ed, and Jesse came on time and…

In-state movingLocal movingMoving-related junk removal+ Responsiveness+ Punctuality+ Quality
Alan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had the fortunate experience of being introduced to Don's Moving who completed my office move today. The moving team, consisting of site manager Nick and his crew Jaywuan, Shawn, Snoop, Rocky and Bruce, was nothing short of OUTSTANDING. The team was professional, friendly and went out of their way to ensure…

In-state movingMoving-related junk removalMoving-related storage+ Punctuality+ Quality+ Professionalism
Jack5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Don's moving was phenomenal. They were professional, on time, and very flexible with storage. They allowed me to add items at no extra cost and didn't charge me for the month when I had to store 1 day into the next month. I cannot recommend them enough!

Local movingMoving-related storageMoving-related packing+ Responsiveness+ Punctuality+ Quality
Liyah5 months ago★★★★★

Rating only, no written review.

Paid $200–400Great priceMoving-related packing
Matt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $2,000+Great priceLocal movingMoving-related packing
Olivia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

In-state movingLocal movingMoving-related junk removal+ Responsiveness+ Punctuality+ Quality

Price

$772-17% vs typical piano movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 45%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Local moving97$585–$1.5k
In-state moving34$738–$2.5k
Senior moving23$585–$1.4k
Moving-related packing19$403–$1.1k
Small furniture moving18$114–$731
Moving-related storage17$351–$1.1k
Business & corporate-related moving12$351–$1.5k
Interstate moving10$2.1k–$4.9k

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