Experts Reviews · Company report
Don's Moving & Storage Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%60+4.2Craft & service penalty91−0.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Don's Moving & Storage Inc

Troy, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 49 piano movers · 4.9★ from 914 Google reviews

Report card

Percentile vs other piano movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Don's Moving & Storage Inc is better than 91% of piano movers.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Don's Moving & Storage Inc is better than 86% of piano movers.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Don's Moving & Storage Inc is better than 91% of piano movers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Don's Moving & Storage Inc is better than 100% of piano movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Don's Moving & Storage Inc is better than 100% of piano movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Don's Moving & Storage Inc is better than 60% of piano movers.B
60

Reviews for your job

Customers hired Don's Moving & Storage Inc for 8 kinds of job.

Don's Moving & Storage Inc for moving-related storage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$351–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related storage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Moving-related storage”

Shlomo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Did the in-room pick up option, they were extremely helpful! David

Paid $1–500Great priceMoving-related packingMoving-related storageFurniture storage
Chereith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The best moving company ever!!! The three gentlemen - Josh, Dave and Arsenio were absolutely lovely and worked seamlessly to help my mom move into her new home. Highly recommend!

Great priceMoving-related storage
Kevin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Courteous, efficient, punctual and thorough. They packed, moved and stored items large and small. I especially appreciate how easy it is to arrange and prepare for a move with them - everything is digital, organized and easy to transact. Movers were fantastic. Highly recommend.

Paid $1,000–1,500Reasonable priceMoving-related packingMoving-related storageFurniture storage
Mike13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Everything went smoothly, the crew did an excellent job.

Paid $2,000+Reasonable priceLocal movingMoving-related storage
Anisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Dave and his crew did an amazing job helping me

Paid $200–400Reasonable priceMoving-related packingMoving-related storage
arianna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

dave is a good worker

Small furniture movingMoving-related storageFurniture storage
Denise6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The whole process was great, from phone call, quote, communication to day of service. Excellent team! Very organized, professional and timely as we finished under time. Helpful going through items to be moved to storage and I appreciated the care they took. Would use them again!

Paid $600–800Reasonable priceSmall furniture movingLocal movingMoving-related storage
TriciaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Don’s Moving made packing and moving furniture and items from one house to multiple local locations extremely easy. Christian and his team were very professional and careful with every item. They were so pleasant and easy to work with over the course of our 3 day move. They moved my mother’s vintage grandfather…

Paid $2,000+Reasonable priceSenior movingLocal movingMoving-related packing
Lynsey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sen, Al, and Josh were amazing. It didn't take them long at all and everything arrived at the new place in perfect condition. 10/10 would recommend!

Reasonable priceMoving-related storageIn-state movingLong-distance moving
Elizabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Don’s moving team Manny, Snoop and Mark took great care in packing and transporting a full house of furniture to their warehouse storage facility. They were professional, courteous , skillful ,careful and efficient . I would highly recommend Don’s for any and all moving and storage needs.

Local movingMoving-related packingMoving-related storage
Alicia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Manny, Mark, & Snoop are amazing! Don’s is always so professional and efficient! Definitely recommend their services. We use them all the time for our business. 😊

Great priceBusiness & corporate-related movingLocal movingMoving-related storage
Donna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This is the best moving company in eastern upstate NY! We used them 23 years ago, and they are still amazing. Don's will be our family movers for all our generations to come. Fast, careful, efficient, and just a pleasure to work with. Donna Seymour, Saratoga Springs NY.

Paid $800–1,000Great priceLocal movingMoving-related storageFurniture storage
Laurie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you Cristian and Kelvon for the successful move for our mother. This was the second of two sessions with Don's Moving and Storage to complete her move from Vermont to New York. They were very careful and attentive to all the details. And patient with positioning furniture to our liking. Thank you!

Local movingMoving-related storageInterstate moving+ Responsiveness+ Punctuality+ Quality
KeithLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Can not say enough great things about Don's and the staff. Professional, courteous with a "whatever you need" attitude. The crew that arrived to unload our stuff; Christian, Quawon, Ralph, Kelvon and Shawn were absolutely fantastic. Thank you Used them again for a local move, the first experience was not a…

In-state movingLocal movingMoving-related storage
Alan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had the fortunate experience of being introduced to Don's Moving who completed my office move today. The moving team, consisting of site manager Nick and his crew Jaywuan, Shawn, Snoop, Rocky and Bruce, was nothing short of OUTSTANDING. The team was professional, friendly and went out of their way to ensure…

In-state movingMoving-related junk removalMoving-related storage+ Punctuality+ Quality+ Professionalism
Jack5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Don's moving was phenomenal. They were professional, on time, and very flexible with storage. They allowed me to add items at no extra cost and didn't charge me for the month when I had to store 1 day into the next month. I cannot recommend them enough!

Local movingMoving-related storageMoving-related packing+ Responsiveness+ Punctuality+ Quality
Christina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $400–600Not sureMoving-related storage

Price

$772-17% vs typical piano movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 45%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Local moving97$585–$1.5k
In-state moving34$738–$2.5k
Senior moving23$585–$1.4k
Moving-related packing19$403–$1.1k
Small furniture moving18$114–$731
Moving-related storage17$351–$1.1k
Business & corporate-related moving12$351–$1.5k
Interstate moving10$2.1k–$4.9k

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