Analyzing 7,299,1217.3M ReviewsFor 20,67720.7K Experts

Experts Reviews · Company report
Don's Moving & Storage Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%60+4.2Craft & service penalty91−0.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Don's Moving & Storage Inc

Troy, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 49 piano movers · 4.9★ from 914 Google reviews

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Report card

Percentile vs other piano movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Don's Moving & Storage Inc is better than 91% of piano movers.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Don's Moving & Storage Inc is better than 86% of piano movers.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Don's Moving & Storage Inc is better than 91% of piano movers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Don's Moving & Storage Inc is better than 100% of piano movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Don's Moving & Storage Inc is better than 100% of piano movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Don's Moving & Storage Inc is better than 60% of piano movers.B
60

Reviews for your job

Customers hired Don's Moving & Storage Inc for 8 kinds of job.

Don's Moving & Storage Inc for senior moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$585–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Senior moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 23
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Senior moving”

Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

David

Great priceSenior moving
Dae1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

David was an excellent mover

Great priceSenior moving
saint2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

David and his crew

Senior moving
shelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The were professional and polite

Paid $500–1,000Reasonable priceSenior moving
Sharon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mark, Dave and Jeff had great personalities and it was a pleasure working with them. Very efficient and courteous with great care for my belongings. Super trio!

Paid $800–1,000Reasonable priceSenior moving
Rash1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

David did great job and he was fast!!!

Paid $400–600Reasonable priceSenior moving
Chelsea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

David was so helpful and sweet. He saw to it that I was taken care of personally and made sure I understood how my things would be cared for. ASK FOR DAVID

Paid $1–200Great priceSenior moving
Imole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Dave did the best for me and my family!!!

Great priceSenior moving
Simone1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Dave and his crew did great!!

Paid $200–400Reasonable priceSenior moving
Mariam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Was assisted by david, he was very helpful! Very convenient moving company! Provides you with very large boxes and are very helpful with the packing process as well!

Paid $200–400Reasonable priceSenior moving
Candice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Matt and Dave was greatt

Paid $200–400Reasonable priceSenior moving
RhyeBread2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

David

Senior moving
Steven11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The team did an outstanding job.

Paid $800–1,000Reasonable priceSenior moving
WilliamLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Good communication ,good plan. Very friendly.

Paid $800–1,000Great priceSenior moving
Sue4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Josh and Monty are truly valued employees of Don's Moving! They are polite, respectful, and hardworking men who deserve much credit for their excellent work ethic and commitment to please customers!

Senior moving
TriciaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Don’s Moving made packing and moving furniture and items from one house to multiple local locations extremely easy. Christian and his team were very professional and careful with every item. They were so pleasant and easy to work with over the course of our 3 day move. They moved my mother’s vintage grandfather…

Paid $2,000+Reasonable priceSenior movingLocal movingMoving-related packing
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service. Very quick and efficient

Paid $600–800Great priceSenior moving
Deirdre2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They were very professional and did a great job. I would hire them again.

Paid $2,000+Not sureSenior moving
EdenLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We used Don's Moving & Storage to move my senior parents from their very large home to a smaller senior-friendly property. In addition to helping with packing, they efficiently and safely moved the furniture and boxed items with care. They were pleasant, hardworking and kind - moving is hard, especially as you get…

Local movingMoving-related packingSenior moving+ Quality
Laurie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you Cristian and Kelvon for the successful move for our mother. This was the second of two sessions with Don's Moving and Storage to complete her move from Vermont to New York. They were very careful and attentive to all the details. And patient with positioning furniture to our liking. Thank you!

Local movingMoving-related storageInterstate moving+ Responsiveness+ Punctuality+ Quality
KenLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Don’s moving and storage several times over the years and they have always been fantastic. This time we hired them to move my Mom from Glenmont to Delmar and they treated her like a queen. Christian, Matt and Ed were fantastic and went out of there way to please. They were fast, efficient, careful and polite. Highly recommended!

Local movingSenior moving+ Responsiveness+ Punctuality+ Quality
Simone2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $1–500Great priceSenior moving
Fran10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable priceSenior moving

Price

$772-17% vs typical piano movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 45%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Local moving97$585–$1.5k
In-state moving34$738–$2.5k
Senior moving23$585–$1.4k
Moving-related packing19$403–$1.1k
Small furniture moving18$114–$731
Moving-related storage17$351–$1.1k
Business & corporate-related moving12$351–$1.5k
Interstate moving10$2.1k–$4.9k

Compare with

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