Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
Don's Moving & Storage Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%60+4.2Craft & service penalty91−0.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Don's Moving & Storage Inc

Troy, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 49 piano movers · 4.9★ from 914 Google reviews

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Report card

Percentile vs other piano movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Don's Moving & Storage Inc is better than 91% of piano movers.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Don's Moving & Storage Inc is better than 86% of piano movers.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Don's Moving & Storage Inc is better than 91% of piano movers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Don's Moving & Storage Inc is better than 100% of piano movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Don's Moving & Storage Inc is better than 100% of piano movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Don's Moving & Storage Inc is better than 60% of piano movers.B
60

Reviews for your job

Customers hired Don's Moving & Storage Inc for 8 kinds of job.

Don's Moving & Storage Inc for small furniture moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$731
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Small furniture moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Small furniture moving”

MarshallLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Don’s moving did a fantastic job helping me move. They were on time and super efficient. I will definitely refer them to anyone moving.

Great priceSmall furniture moving
Gina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Christian and Snoop were the absolute best! Very easy to work with and to talk to!

Reasonable priceSmall furniture moving
Sierra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

dave and his crew did a amazing job packing my stuff highly recommend

Paid $200–400Great priceSmall furniture moving
Carly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Lovely people helped really fast

Paid $200–400Not sureSmall furniture moving
Rutendo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

David helped us out, he was great!

Paid $200–400Great priceSmall furniture moving
Zayna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mat and his crew

Small furniture moving
arianna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

dave is a good worker

Small furniture movingMoving-related storageFurniture storage
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I am beyond satisfied and so happy I went with Don’s I was given an extremely acceptable quote and the experience was easy & satisfying. 2 movers showed up (Mark & Dave), any stresses I had about the move were immediately swept away with their professionalism. Dressed in their Don’s uniforms they swiftly got to work…

Paid $2,000+Reasonable priceSmall furniture movingIn-state moving
Tyler7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Initial post June 2025: Don's Moving and Storage was fast, efficient, cost effective and the best movers we could have asked for. We got an initial quote (via video call walk through) and ended up moving some of the items we were quoted ourselves, but they had no problem doing another phone call a week before the…

Paid $1,000–1,200Great priceSmall furniture movingLocal movingIn-state moving
Jendayi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Don's Moving is absolutely amazing! They had the cheapest quotes out of everyone I found, had excellent communication, and did the job really quickly! A couch had to be hoisted out of my second floor apartment and they did it with ease. Al, Mark, and Dave helped me load everything in my apartment and I can't recommend them enough!

Paid $800–1,000Great priceSmall furniture movingLocal moving
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The communication was great & answered all of my questions. The guys that moved our furniture was friendly and took great care with our belongings . Highly recommend & will use them again if we ever need in the future!

Paid $400–600Reasonable priceSmall furniture moving
Denise6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The whole process was great, from phone call, quote, communication to day of service. Excellent team! Very organized, professional and timely as we finished under time. Helpful going through items to be moved to storage and I appreciated the care they took. Would use them again!

Paid $600–800Reasonable priceSmall furniture movingLocal movingMoving-related storage
Ralph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This Crew was Great Especially that Dave & Christian … Happy Holidays

Reasonable priceSmall furniture moving
Cheryl7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mark & Dave sent a text 30-40 min before arrival - very much appreciated They pointed out a couple marks, pings in the piece of furniture before placing in my home. They removed all packing material and asked if I wished to clean space before placing it. They were professional and customer focused

Paid $200–400Not sureSmall furniture moving
donuel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys were awesome!

Not sureSmall furniture movingLocal movingIn-state moving
Malik1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I appreciate the hard work from arsenio Josh and Al great people even better workers

Paid $1–200Great priceSmall furniture moving
Randi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $4,000–4,500Great priceSmall furniture moving
Brittany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Small furniture moving

Price

$772-17% vs typical piano movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 45%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Local moving97$585–$1.5k
In-state moving34$738–$2.5k
Senior moving23$585–$1.4k
Moving-related packing19$403–$1.1k
Small furniture moving18$114–$731
Moving-related storage17$351–$1.1k
Business & corporate-related moving12$351–$1.5k
Interstate moving10$2.1k–$4.9k

Compare with

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