Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts

Experts Reviews · Company report
Don Sharp Home Improvements logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty61−3.9Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Don Sharp Home Improvements

Bartlett, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 13 kitchen remodeling contractors · 4.9★ from 233 Google reviews

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Report card

Percentile vs other kitchen remodeling contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Don Sharp Home Improvements is better than 81% of kitchen remodeling contractors.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Don Sharp Home Improvements is better than 63% of kitchen remodeling contractors.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Don Sharp Home Improvements is better than 61% of kitchen remodeling contractors.B
61
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Don Sharp Home Improvements is better than 100% of kitchen remodeling contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Don Sharp Home Improvements is better than 100% of kitchen remodeling contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Don Sharp Home Improvements is better than 92% of kitchen remodeling contractors.A
92

Reviews for your job

Customers hired Don Sharp Home Improvements for 8 kinds of job.

Don Sharp Home Improvements for roof installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 5 Google reviews tagged “Roof installation”

Kristopher6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The roof was the 4th project Don sharp home improvements has done for me. All of the jobs were completed on time and the craftsmanship is excellent. They have done my windows, siding, gutters, roof. If I or my family ever need any home repair done I know who im calling. Dustin has always been extremely polite and…

Home renovationsRoof installationWindow installation+ Responsiveness+ Punctuality+ Quality
SonjaLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After reading so many positive reviews about Don Sharp Home Improvements, I decided to contact the company for a major renovation project that included replacing the roof, lots of rotten wood, all Masonite siding with Hardie board and remodeling the dormers and the front porch. This project required planning,…

General constructionExterior structural repairsRemodeling+ Responsiveness+ Punctuality+ Quality
Frank3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are very easy to work with. They do what they say they will do and they do it when they say they will. I recommend them.

Roof inspectionRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very responsive and timely. Communication was very easy. After job was finished everything was cleaned up. We are very happy with the work and would recommend this company.

Roof installation+ Responsiveness+ Punctuality+ Quality
Sandy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Roof inspectionRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair15—
Home renovations7—
Exterior painting7—
Roof repair for storm & wind damage6—
Exterior structural repairs6—
Paint indoors5—
Roof inspection5—
Roof installation5—

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