Air duct cleaning service · Troy, MI · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 28 air duct cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 89%
5.0★★★★★254 Google reviews · 24 photos
100%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$432typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Donald's Duct Cleaning five stars based on 254 reviews, noting that the owner responds to all feedback. Customers frequently describe the team as professional, punctual, and thorough when cleaning air ducts and dryer vents. Recurring themes include clear communication, reasonable pricing, and careful home protection during service. The excerpts provided contain no low-star reviews, so no common criticisms are identified.
Google rating: 5.0 out of 5 from 254 reviews (100% five-star).
Reviews on this page: 254 Google reviews (227 with written comments, 12 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 23, 2026.
Service: Air Duct Cleaning Service serving Troy, Michigan.
Data from Google, last updated October 26, 2026.
Score profile vs other air duct cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Donald's Duct CleaningAir Duct Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Donald's Duct Cleaning: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Donald's Duct Cleaning: 99/100 on this factor. Category median: 91.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Donald's Duct Cleaning: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Donald's Duct Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Donald's Duct Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 91.–
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Bar = this company · dark tick = category median.
Star ratings
254 Google reviews we collected
5.0of 5
5 stars253100%
4 stars10%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 227 written reviews
100%praise
Praise597100%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price3560%
Reasonable2340%
Overpriced00%
Not sure00%
$4320% vs typical air duct cleaning services
Middle half of what 38 customers paid ($246–$520) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude15125%
Would recommend12821%
Quality & results11419%
Speed & response8915%
Communication519%
Honesty & trust346%
Price & value336%
What customers talk about
We read 227 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were professional, friendly, thorough, and respectful of our home.”
“I highly recommend them to anyone looking for reliable and professional service!”
“Angelo and Jon did an excellent job with our duct cleaning!”
“Angelo and his team were great and took extra care to ensure my newly painted walls were not damaged.”
“They were professional, knowledgeable, fast, thorough, friendly, and clean.”
“They went above and beyond from the work they do and explain everything that they’re doing from start to finish.”
“It’s refreshing to work with a company that genuinely cares about its customers and stands behind its work.”
“They’re reasonably priced for the 3 hours of work that they do compared to competitors out there.”
People customers mention
Angelo25 reviews
Jon15 reviews
Ducts4 reviews
John3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Donald's Duct Cleaning for 4 kinds of job. Pick one to see what they paid and said.
Monica5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
I had a great experience with this company! They came out three separate times to make sure my issue was fully resolved, and I really appreciate their dedication, patience, and commitment to getting the job done right. They didn’t just come out once and leave the problem unresolved — they made sure to follow through…
Paid $200–400Great priceHVAC duct & vent cleaning
ChrisLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Angelo and his crew did an amazing job! They went above and beyond from the work they do and explain everything that they’re doing from start to finish. They’re very friendly, knowledgeable and do honest work. They’re reasonably priced for the 3 hours of work that they do compared to competitors out there. I highly…
Jenny11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Angelo and his crew were the epitome of professionalism!! He explained everything thoroughly and was very respectful of my home. Highly recommend!! Date of service 10/14/26
MKLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Absolutely outstanding service from Donald's Duct! They cleaned our air ducts and dryer vent thoroughly and professionally. The work was high quality, the prices were fair, and the estimate was free. Communication was easy and friendly from start to finish. Honestly the best air duct and dryer vent cleaning I've…
Paid $200–400Great price
Billie9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Angelo and his team were fantastic. Their service and professional attention to detail were 10 out of 10! I searched for a company with great reviews. Glad I chose Donald's Duct Cleaning over, for instance, Safety King whose staff didn't even seem to want to talk to me or explain things to me when I called. I…
Joe3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Angelo and his team were very professional and careful going around the house I just finished renovating. I had the air ducts and laundry vent cleaned.
They explained what was going to be done. I would recommend them to people I know.
Angelo and Jon did an excellent job with our duct cleaning! They were professional, friendly, thorough, and respectful of our home. They took their time to make sure everything was done properly and made the whole process easy and stress free. It’s clear they take pride in their work and care about providing great service. I highly recommend Donald’s Duct Cleaning!
Response from the owner · a day ago
Thank you for the kind words and recommendation! We’re happy to hear Angelo and John provided such a great experience! We appreciate your trust in us and look forward to serving you again in the future!
Monica Jarbou5 reviewsiTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
I had a great experience with this company! They came out three separate times to make sure my issue was fully resolved, and I really appreciate their dedication, patience, and commitment to getting the job done right. They didn’t just come out once and leave the problem unresolved — they made sure to follow through until everything was taken care of. It’s refreshing to work with a company that genuinely cares about its customers and stands behind its work. I highly recommend them to anyone looking for reliable and professional service!
Price assessment: Great price
Price: $200–400
Services: HVAC duct & vent cleaning
Response from the owner · a day ago
Thank you, Monica! We truly appreciate your patience and kind words. We’re glad our team was able to get everything taken care of for you.
Brandon ClarkLocal Guide · 3 reviewsiTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
Had Donald’s Duct Cleaning come out today to clean all the air ducts in my home. They did a great job from start to finish! Very professional, knowledgeable, and thorough with their work. They took their time to make sure everything was cleaned properly. It’s nice knowing the air ducts are clean and the system is in better shape. Great service, and I highly recommend Donald’s Duct Cleaning to anyone looking to have their air ducts cleaned!
Price assessment: Great price
Services: HVAC duct & vent cleaning
Response from the owner · a day ago
Thank you, Brandon! We’re glad to hear you had such a positive experience with our team. We take pride and thorough and professional service and making sure every job is done right! We appreciate you choosing us and taking the time to recommend us!
Chris AchoLocal Guide · 28 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Angelo and his crew did an amazing job! They went above and beyond from the work they do and explain everything that they’re doing from start to finish. They’re very friendly, knowledgeable and do honest work. They’re reasonably priced for the 3 hours of work that they do compared to competitors out there. I highly recommend them for your future duct and dryer vent cleaning. Thank you Angelo for coming out today and we’ll be seeing you for our future duct and dryer vent cleaning!
Price assessment: Reasonable price
Price: $600–800
Services: HVAC duct & vent cleaning
Response from the owner · a day ago
Thank you so much, Chris! We truly appreciate your kind words and support. We’re happy to hear you had such a great experience and look forward to helping you with your future air duct and dryer vent. Cleaning needs. Thank you again for choosing Donald’s Duct cleaning!
Jenny Radcliffe11 reviewsiTotal number of Google reviews Jenny has written across all businesses on Google Maps, not just this one.
Angelo and his crew were the epitome of professionalism!! He explained everything thoroughly and was very respectful of my home. Highly recommend!! Date of service 10/14/26
Price assessment: Reasonable price
Price: $400–600
Services: HVAC duct & vent cleaning
Response from the owner · a day ago
Thank you so much for your kind words and recommendation! We truly appreciate your trust and Donald’s Duct cleaning!
Tiffany1 reviewiTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Absolutely outstanding service from Donald's Duct! They cleaned our air ducts and dryer vent thoroughly and professionally. The work was high quality, the prices were fair, and the estimate was free. Communication was easy and friendly from start to finish. Honestly the best air duct and dryer vent cleaning I've found. Highly recommend! Angelo and Jon have the best price and best service. You can trust them. 👍🏻🙏🏻✅.
Price assessment: Great price
Price: $200–400
Response from the owner · a day ago
Thank you so much for the wonderful review! We are happy to hear you had such a great experience with Angelo and John! Thank you for choosing us!
Billie Scott9 reviewsiTotal number of Google reviews Billie has written across all businesses on Google Maps, not just this one.
Angelo and his team were fantastic. Their service and professional attention to detail were 10 out of 10! I searched for a company with great reviews. Glad I chose Donald's Duct Cleaning over, for instance, Safety King whose staff didn't even seem to want to talk to me or explain things to me when I called. I would recommend this company over any other!!
Price assessment: Reasonable price
Price: $400–600
Services: HVAC duct & vent cleaning
Response from the owner · a day ago
Thank you so much for the review! We’re honored that you chose us and that Angelo and his team exceeded your expectations! Your trust and recommendation mean a lot to our entire team, and we look forward to serving you again in the future!
Joe Zinger3 reviewsiTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Angelo and his team were very professional and careful going around the house I just finished renovating. I had the air ducts and laundry vent cleaned.
They explained what was going to be done. I would recommend them to people I know.
Price assessment: Great price
Price: $400–600
Services: HVAC duct & vent repair
Response from the owner · 3 weeks ago
Thank you for taking the time to review your experience with us Joe! We are pleased you are satisfied with our work! We hope to see you on your next service date!
Morteza Foroutan4 reviewsiTotal number of Google reviews Morteza has written across all businesses on Google Maps, not just this one.
I’m really glad I chose them for my duct cleaning. They were professional, knowledgeable, fast, thorough, friendly, and clean. I’m very happy with the service!
Price assessment: Reasonable price
Services: HVAC duct & vent cleaning
Response from the owner · 3 weeks ago
Thank you for taking the time to share, Morteza! We are pleased you are happy with our service, we hope to see you on your next service date!
