Analyzing 5,848,3755.8M ReviewsFor 16,16216.2K Experts

Experts Reviews · Company report
Done Right Exteriors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Done Right Exteriors

Chambersburg, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 30 soffit and fascia contractors · 5.0★ from 150 Google reviews

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Report card

Percentile vs other soffit and fascia contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Done Right Exteriors is better than 98% of soffit and fascia contractors.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Done Right Exteriors is better than 97% of soffit and fascia contractors.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Done Right Exteriors is better than 99% of soffit and fascia contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Done Right Exteriors is better than 100% of soffit and fascia contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Done Right Exteriors is better than 100% of soffit and fascia contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Done Right Exteriors is better than —% of soffit and fascia contractors.–
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Reviews for your job

Customers hired Done Right Exteriors for 8 kinds of job.

Done Right Exteriors for gutter installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Gutter installation”

PaulLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Couldn’t be happier with Done Right Exteriors. New roof, gutters, windows, doors….al but the siding! Don’t worry Joel…it in the works for you! They communicated well, pricing was great, and delivered on quality. Trust me, you won’t be disappointed if you choose Done Right Exteriors!

Great priceSliding glass door installation & replacementGeneral window replacementGeneral door installation
G.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Done Right Exteriors did an amazing job with our siding and gutter replacement job. The quality of the work was excellent and they were very attentive to all our questions from start to finish. Beyond the stellar work done by the crew, the owners Heather and Joel deserve special praise for the all the attention to…

Great priceGutter installationAttic ventingService not listed
Alan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Highly recommend, Joel and Heather made this ordeal of repairing our damage very painless. Friendly, courteous and professional! Outstanding job, it was done right, by Done Right!!

Paid $1–2,000Great priceGutter repairsGutter installationRoof damage repair
Jill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Joel and Heather were amazing and fun to work with, guiding me to create the vision I had for our home. They replaced our roof, gutters, soffit, and fascia, and helped give our house a modern look with just the right pop—adding metal alongside the shingles pulled it all together perfectly. The house looks…

Paid $20,000+Reasonable priceGutter installationSkylight installationRoof installation
RickLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Of my experience with preponderance of a multitude of contractors, Done Rite Exterior, in my case -roof replacement- operated with professionalism and sensational work performance with tangible honesty. Interactions and their communication engagements are with that of the upmost integrity. Done Rite Ext.’s job…

Great priceGutter installationAttic ventingRoof repair
Lindsey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Would highly recommend Done Right Exteriors. We had our windows, gutters, and siding replaced and are very happy with the results! Joel was easy to work with, took the time to explain everything to us, kept us in the loop with our project status, and he and his crew did good quality work! This gave our house the…

Reasonable priceGeneral window replacementVinyl window installation & replacementGutter installation
Faith9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Joel and his team worked really hard and made my home look new!

Paid $20,000+Reasonable priceGutter installationSkylight installationRoof installation
T.Local Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Joel & his crew do great work. They are professional, reasonable, reliable, and personable. We originally had them replace 5 sky lights. We were so pleased with that work, we then had them put siding on the entire house & replace the gutters. Great attention to the overall job & to the small details.

Customer photo from T.'s review
Gutter installationAttic ventingSkylight installation
Carrie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We knew we needed a new roof and windows for awhile but I was hesitant because of previous contractor experiences. We decided to do everything at once, new metal roof, windows, gutters and siding. Joel and his team made sure that we knew what was going on and if a problem came up they would show us and tell us how…

Customer photo from Carrie's reviewCustomer photo from Carrie's review
Paid $20,000+Great priceGutter installationRoof installation
Shane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joel , Heather and the crew are great! Everything they did looks better than I expected and the price was fair. They are very accommodating and do whatever they can to get the job done and get it DONE RIGHT! We have more work that needs done and aren’t looking anywhere else.

Great priceGutter installationRoof repairRoof installation
Denise6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our family was very happy with our new roof and we will be having him back.

Great priceGutter installationRoof installationRoof damage repair
Sharki9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great pricing and customer service. Got exactly what I wanted and it looked great!!!

Great priceGutter installation

Price

$6.3k-48% vs typical soffit and fascia contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 42%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation16$11k–$20k
Gutter repairs12$638–$6.4k
Gutter installation12—
Roof repair11$1.3k–$13k
Roof damage repair7—
Roof repair for storm & wind damage6$438–$10k
Skylight installation5—
Sliding glass door installation & replacement4—

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