Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Done Right Exteriors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Done Right Exteriors

Chambersburg, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 30 soffit and fascia contractors · 5.0★ from 150 Google reviews

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Report card

Percentile vs other soffit and fascia contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Done Right Exteriors is better than 98% of soffit and fascia contractors.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Done Right Exteriors is better than 97% of soffit and fascia contractors.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Done Right Exteriors is better than 99% of soffit and fascia contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Done Right Exteriors is better than 100% of soffit and fascia contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Done Right Exteriors is better than 100% of soffit and fascia contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Done Right Exteriors is better than —% of soffit and fascia contractors.–
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Reviews for your job

Customers hired Done Right Exteriors for 8 kinds of job.

Done Right Exteriors for gutter repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–2,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$638–$6.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Gutter repairs”

Jared11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The whole team was wonderful to work with! Couldn't be more pleased with the results of restoration.

Gutter repairsRoof repair for storm & wind damageRoof repair
Jesalene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Joel came out to do a soffit and gutter repair after ours failed. He did an excellent job and was able to show before and after pictures of his work. Heather was easy to communicate with and very responsive. This company does great work and we will be using them for any other exterior needs!

Reasonable priceGutter repairs
Alan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Highly recommend, Joel and Heather made this ordeal of repairing our damage very painless. Friendly, courteous and professional! Outstanding job, it was done right, by Done Right!!

Paid $1–2,000Great priceGutter repairsGutter installationRoof damage repair
Wendy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I am very happy with Done Right Exteriors work. I have wanted a white house for 30 years! She is beautiful!! Working with Joel is like working with a friend. Reliable, dependable, responsible and responsive.

Customer photo from Wendy's reviewCustomer photo from Wendy's review
Reasonable priceSliding glass door installation & replacementGutter repairs
William6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Done Right Exteriors truly lives up to their name. Joel, Heather, and the entire crew were outstanding from start to finish. They replaced our roof, gutters, fascia, soffit, and columns, and the results exceeded our expectations. From the very beginning, Joel and Heather were incredibly helpful in guiding us…

Gutter repairsSkylight installationRoof installation
Wesley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Quick, good price and a great job.

Gutter repairs
Emilee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great quality work. Highly recommend! Our go-to for all exterior home projects.

Great priceGutter repairsRoof inspectionRoof repair
J5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Needed gutter repair quick one day before settlement. Joel came out the same day and provided a quote and replaced gutter the next day for new owners. Highly recommended.

Paid $1–2,000Reasonable priceGutter repairs
Tracey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They are great to work with. Very knowledgeable and did a fantastic job. Replaced my roof and my gutters in 1 day. I highly recommend them.

Paid $6,000–8,000Reasonable priceGutter repairs
Patrick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wanted to say that Joel, Heather and their team did an excellent job with 1. The quality of work. 2. The price was fantastic. 3. Got everything done in one day. Easy to get in touch with and look forward to future projects with them.

Paid $1–2,000Great priceGutter repairsVinyl window installation & replacement
Terry14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recommend Done Right Exteriors. They replaced my old, worn-out gutters and downspouts with seamless 6-inch replacements. Work was accomplished with great care and I was impressed with the hard work by Joel and Eddy, even as the temperature outside was very hot. After installation cleanup of the work site was…

Great priceGutter repairs
Duane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First Contact was great; met Joel who seems highly knowledgeable but also just as personable. Was very comfortable with requesting additional work over and beyond simply the originally requested gutter work.

Gutter repairs+ Responsiveness+ Quality+ Professionalism

Price

$6.3k-48% vs typical soffit and fascia contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 42%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation16$11k–$20k
Gutter repairs12$638–$6.4k
Gutter installation12—
Roof repair11$1.3k–$13k
Roof damage repair7—
Roof repair for storm & wind damage6$438–$10k
Skylight installation5—
Sliding glass door installation & replacement4—

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