Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Done Right Exteriors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Done Right Exteriors

Chambersburg, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 30 soffit and fascia contractors · 5.0★ from 150 Google reviews

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Report card

Percentile vs other soffit and fascia contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Done Right Exteriors is better than 98% of soffit and fascia contractors.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Done Right Exteriors is better than 97% of soffit and fascia contractors.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Done Right Exteriors is better than 99% of soffit and fascia contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Done Right Exteriors is better than 100% of soffit and fascia contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Done Right Exteriors is better than 100% of soffit and fascia contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Done Right Exteriors is better than —% of soffit and fascia contractors.–
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Reviews for your job

Customers hired Done Right Exteriors for 8 kinds of job.

Done Right Exteriors for roof damage repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–2,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof damage repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Roof damage repair”

ZLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

From the first meeting to the estimation of what the work would cost , to the actual work done, this has been a positive experience. Done right Exteriors was on time, took time to go over my issues and answered every question, text, and email quickly and professionally. I had an entire roof replacement for my…

Paid $5,000–10,000Reasonable priceRoof repair for storm & wind damageRoof installationRoof damage repair
Erik1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I would recommend these guys to absolutely anyone! You call with a concern, issue, or any problems are they make sure they fit you in as soon as they can, and they stick to it. I’ve used them in the past for some work and I will absolutely continue to use them in the future!

Roof repair for storm & wind damageRoof inspectionRoof damage repair
Alan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Highly recommend, Joel and Heather made this ordeal of repairing our damage very painless. Friendly, courteous and professional! Outstanding job, it was done right, by Done Right!!

Paid $1–2,000Great priceGutter repairsGutter installationRoof damage repair
EdwardLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Done Right is the absolute truth in advertising. Joel and Eddie are first-class professionals who take the time to do the job right. Excellent work installing windows and doing roof repairs in our Greencastle home. When it comes to a company that you can trust, Done Right is at the top of the list. We were thrilled…

Reasonable priceVinyl window installation & replacementWindow installationRoof repair for storm & wind damage
RickLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Of my experience with preponderance of a multitude of contractors, Done Rite Exterior, in my case -roof replacement- operated with professionalism and sensational work performance with tangible honesty. Interactions and their communication engagements are with that of the upmost integrity. Done Rite Ext.’s job…

Great priceGutter installationAttic ventingRoof repair
Shane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joel , Heather and the crew are great! Everything they did looks better than I expected and the price was fair. They are very accommodating and do whatever they can to get the job done and get it DONE RIGHT! We have more work that needs done and aren’t looking anywhere else.

Great priceGutter installationRoof repairRoof installation
Denise6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our family was very happy with our new roof and we will be having him back.

Great priceGutter installationRoof installationRoof damage repair

Price

$6.3k-48% vs typical soffit and fascia contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 42%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation16$11k–$20k
Gutter repairs12$638–$6.4k
Gutter installation12—
Roof repair11$1.3k–$13k
Roof damage repair7—
Roof repair for storm & wind damage6$438–$10k
Skylight installation5—
Sliding glass door installation & replacement4—

Compare with

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