Analyzing 7,238,1347.2M ReviewsFor 20,52420.5K Experts

Experts Reviews · Company report
Donney's Towing - Vehicle Transportation Specialist logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%91+63Reliability 31%89+27.4Experts Score= 90Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Donney's Towing - Vehicle Transportation Specialist

Medford, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 89 towing services · 4.9★ from 38 Google reviews

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Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Donney's Towing - Vehicle Transportation Specialist is better than 91% of towing services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Donney's Towing - Vehicle Transportation Specialist is better than 89% of towing services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Donney's Towing - Vehicle Transportation Specialist is better than —% of towing services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Donney's Towing - Vehicle Transportation Specialist is better than —% of towing services.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Donney's Towing - Vehicle Transportation Specialist is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Donney's Towing - Vehicle Transportation Specialist is better than —% of towing services.–
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Reviews for your job

Customers hired Donney's Towing - Vehicle Transportation Specialist for 4 kinds of job.

Donney's Towing - Vehicle Transportation Specialist for long distance hauling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Long distance hauling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 28

All 4 Google reviews tagged “Long distance hauling”

Caitlin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Donney has towed my car 3 times in the last couple of weeks from various locations. Each time he has been super patient, professional, prompt, and efficient. Great guy and great prices compared to a lot of other companies, definitely recommend him!!

Car towingLocal haulingLong distance hauling
nick11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Got a tow from Donney for my jeep from Roseburg to Medford. He was very professional and gave me a great price. Go with Donney 100%

Car towingLong distance haulingSpecial vehicle towing
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were stranded hundreds of miles from home and Donney's came through for us in a big way. The company staff is very friendly and willing to think outside the box. They overcame all the obstacles we faced trying to get back home. Very professional and friendly, and unbeatable price point. Highly recommend this…

Long distance haulingSpecial vehicle towing
DustinLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Donney’s came through for me for my move when I was in a bind. His communication was clear from start to finish. I was particularly impressed with his attention to detail, and care for my personal property. I will definitely utilize his services in the future!

Car towingLong distance hauling

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Car towing6—
Long distance hauling4—
Special vehicle towing4—
Local hauling3—

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